just had to let you guys know about this one.
a few weeks ago we bought a Cobb oven.
today, experimenting with the cooking prowess of SWMBO,
the little one ,,,,who is only three,,,,,knocked the lid off
the bench onto the floor.
( gotta say that not much can withstand a fall onto a tile floor with out some form of breakage..) :) oh,,,,yes the lid was cold.....
anyhoot, the plastic handle on top of the lid broke.
sent an e-mail off to Cobb, not expecting a reply till tommorrow.
got one back already, telling us that they will sent a new handle for no cost, as
well as a recipe book.
now that is service for ya. i sure didnt expect such a quick reply, or to get a new handle for free.
so,,,,even tho i am not in any way connected to Cobb,,,i'm giving them a real big thumbs up for customer service. and a good probuct.
if you aint got one,,,,go get one.....:)
rick.