Motorola Repairer required

Submitted: Saturday, Apr 16, 2005 at 01:52

ThreadID: 22098 Views:1524 Replies:2 FollowUps:2

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geocacher (djcache)

Hi all,

Anyone out there know of an authorised (or not) repairer who would carry parts and do a quick repair on a Motorola 9500 satphone.

I have a problem with mine and am heading off in 2 weeks on a trip so it's pretty urgent. We have a 2nd unit to take but I'd like mine fixed to take too.

Thanks in advance,

Dave

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Reply By: Member - John (Vic) - Saturday, Apr 16, 2005 at 15:47

Saturday, Apr 16, 2005 at 15:47

Dave try these guys they are the mob that Motorola sent me to for help with my sat phone.
I went to the Thomastown Address and they were great to deal with.
Don't know about the Dandenong office but give them a ring.

Cheers
John

JNB Electronics Head Office
347 Settlement Road,
Thomastown Victoria 3074
Tel: (61) 03-9465 9399 Fax:: (61) 03-9465 9366

JNB Electronics Dandenong Branch
321 Thomas Street,
Dandenong Victoria 3175
Tel: (61) 03-9465 9399 Fax:: (61) 03-9465 9366

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Follow Up By: Member - John (Vic) - Saturday, Apr 16, 2005 at 15:53

Saturday, Apr 16, 2005 at 15:53

Should have added there web address sorry mate.

http://www.jnb.com.au/

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Reply By: geocacher (djcache) - Monday, Apr 18, 2005 at 21:56

Monday, Apr 18, 2005 at 21:56

Contacted them today.

The problem I had involved the antenna sensing pin being bent when someone tried to turn the antenna when it wasn't quite in. This isn't uncommon with these phones.

The repair cost was about $224 + GST.

As a qualified comms tech i was after a part to replace it and they don't sell parts, and if I sent it in I wouldn't get it back before my next trip, (but I did get a solution - phone's fixed and it cost me five minutes of my time and a minor mod to the phone.)

Thanks to those above for the help.

Dave

AnswerID: 107305