contacting Trucksprings

Submitted: Wednesday, May 18, 2005 at 21:17
ThreadID: 23105 Views:1815 Replies:4 FollowUps:7
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OK, what is the secret? I've tried multiple times to contact Trucksprings in the USA to buy some Polyairs, but they just don't answer email messages left via their website. Many 4wders on this site seem to have had success in buying from them.
www.trucksprings.com
While we are talking about Trucksprings - has anyone tried the Timbren no air helper springs they also advertise? If so. how would they compare with Polyairs?

Always assuming you can get them to answer their emails so you can buy from them.
Mike
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Reply By: Member - Darryl - Wednesday, May 18, 2005 at 22:42

Wednesday, May 18, 2005 at 22:42
Ring them direct , depends on where you are 10pm(wa time ) was early morning,ask for Jamie. Very helpfull and 7 days product on my door step

darryl
AnswerID: 111873

Follow Up By: mfewster - Thursday, May 19, 2005 at 07:10

Thursday, May 19, 2005 at 07:10
Thanks Darryl. I'll do that. But don't understand why they don't answer emails.
Mike
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FollowupID: 368231

Follow Up By: Gajm (VIC) - Thursday, May 19, 2005 at 08:43

Thursday, May 19, 2005 at 08:43
Just a thought, but maybe your emails are getting caught up in their spamfilter
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FollowupID: 368237

Follow Up By: mfewster - Thursday, May 19, 2005 at 16:48

Thursday, May 19, 2005 at 16:48
That's a thought Gajm. I can't see why, but it could explain why some people seem to have no trouble getting through to them and it appears that I am not alone in not being able to get an email response.
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FollowupID: 368297

Reply By: Member - Jeff M (WA) - Thursday, May 19, 2005 at 12:50

Thursday, May 19, 2005 at 12:50
I never had any problems contacting them by email...
AnswerID: 111923

Reply By: Shaker - Thursday, May 19, 2005 at 13:05

Thursday, May 19, 2005 at 13:05
I had the same problem .... then I rang them & had the Coilrites inside 4 days!
AnswerID: 111925

Follow Up By: Geoff - Thursday, May 19, 2005 at 15:55

Thursday, May 19, 2005 at 15:55
I also have the same problem with emailing them and it makes me a bit worried when they don't even bother to reply.
can i ask:
How did you pay, credit card over the phone? Are they as good as polyairs? how much did you pay and when, if you don't mind and last but not least what's thier phone number.
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FollowupID: 368292

Reply By: jospod - Thursday, May 19, 2005 at 16:32

Thursday, May 19, 2005 at 16:32
Hi,
I had the same problem: no one replied, so I rang. The guy on the phone was very helpful but had no idea. I asked for a pair of Polyairs for a Nissan GU, but the guy has never heard of a "Nissssan". I directed him to the Australian Nissan home page to look at the beast but he still wasn't capable of helping. Any subsequent emails went unanswered. I have given up!!!!
Jo
AnswerID: 111939

Follow Up By: Member - Stillthinkinaboutit - Thursday, May 19, 2005 at 17:35

Thursday, May 19, 2005 at 17:35
They sell Coilrites not Polyairs, may have confused him a bit.
Anyway for a GU Patrol you want P/N CR4129
Or if you have a 50mm ( 2") lift you want P/N CR4129(R2)

Regards,
Mark
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FollowupID: 368305

Follow Up By: trolute - Friday, May 20, 2005 at 22:55

Friday, May 20, 2005 at 22:55
Mark,

I too am interested in Coilrites, and have a 50mm lift (ARB) in a ute, but am conerned that the stuff they are selling you is suited to wagons, and not utes. Obviously my ute carries a lot more wieght than your wagon. Do they also do utes?

They do not seem to know about our vehicles at all?

Any help will be appreciated,

Andrew
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FollowupID: 368509

Follow Up By: Member - Stillthinkinaboutit - Saturday, May 21, 2005 at 10:41

Saturday, May 21, 2005 at 10:41
Hi Trolute,

It appears that the Coil Rites are only meant for the wagons.
They have another product called a Bag Boy that seems to replace the rear coil or a product called Ride Rite if you have leaf springs.

Have a look at the following link for part numbers etc.

Application

Regards,
Mark
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FollowupID: 368535

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