Hyland Trailer Coupling

I can never understand why warranties aren't transferrable. Are they warrantying the product or the owner?

You could be listening to classic bull*^%$t from the dealer - a dealer who can't be bothered with the hassle. Maybe Hyland themselves will be more sympathetic. They either have a hitch that is good for 12 months at least (abuse and/or neglect by the first owner aside) or not ! Re that warranty - if Hyland give you the fob off, make sure you test it with consumer affairs in your state. You should end up with a repair at least, no cost, as reward for your persistence. Warranties are a crud area of marketing - things that everyone knows last for years often have a 12 month warranty - why do we consumers put up with such rubbish ?(my freezer is 18 years old - never missed a beat). Extended warranties are offered at no extra cost for certain goods, but not for subsequent owners - why is this (as mentioned by others). It is true though that the maker has no "contract" re the sale etc with subsequent owners - but many offer it anyway................ support them where possible I say. BOL.

I was looking to change my std 50mm ball coupling on the camper to the hyland. I'm surprised that any hitch would/could have problems after only 12 mth - I think I should reconsider the hyland option and install a Treg coupling instead.

Wilko K,
Is the hitch faulty, or is it simply a lack of maintenance?
The hitch is fully greasable, & if this is not done regularly, then there is bound to be some "binding" as you have described... (just like any other mechanical device)...
Bit unfair to blame the hitch (and/or the manufacturer) for someone else's carelessness... Without seeing the hitch in question, I'd suggest a thorough clean out & re-grease may be all that's required to put it right...

Mine is 2y/o, & has been "across the middle" 3 times, incl. Hay R., CSR, Anne Beadell H/way & SD (& all points in between) without a hint of bother...

Darren Hyland can be contacted on (07) 3200 6261, & from all accounts he is very helpful....

Regards,
Ed. C.

Hi Wilko,

Make sure that you install a new ball onto your car to hold the hyland coupling.

As part of the sale of the coupling, hyland supply a 2 tonne rated ball, which has the bottom of the ball leveled off, to allow the hyland coupling to lock onto it.''

A standard ball will not lock the coupling. (I think)

Having said that, I think they are a great coupling, and would purchase another if I am looking at a new trailer.

Anyway, check with the supplier as outlined above.

If you purchased the camper from a dealer and the hitch is faulty the dealer has to repair it, otherwise the trailer is not roadworthy and can't be registered.

Thanks all for your input especially Ed.C
I rang Darren Hyman and he said he will come to my place and repair it, which is a good 30min drive down the M1. He sounds like a top bloke to me , I will let you know the final result when hes been