Vechile modifications and warranty

Submitted: Tuesday, Jan 31, 2006 at 21:39
ThreadID: 30301 Views:2638 Replies:8 FollowUps:25
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I had the pleasure today of having my 6 month old Patrol in at my local Nissan dealer to get a noise in the steering checked. I normally do not get my car serviced at the dealer and after today's experience I know why. One comment the dealer made of concern was that " this vehicle has extensive modifications to the front and rear suspensions and this could affect warranty on suspension and steering". Those extensive modifications are a 2 inch lift and tough dog shockies. The vehicle also has Cooper ST's. Hardly extensive. Has anyone had warranty issues with Nissan after such minor after market changes?
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Reply By: ACDC - Tuesday, Jan 31, 2006 at 21:46

Tuesday, Jan 31, 2006 at 21:46
We regularly fit suspension kits for our local Nissan dealer along with winches/snorkels/diff lockers/bull bars/dual batteries/electric brakes/towbars you name we have fitted it, i guess some dealers just don't understand.
We did one Patrol which holds the record $26,000 dollars worth of accessories!!
AnswerID: 152152

Follow Up By: Truckster (Vic) - Tuesday, Jan 31, 2006 at 21:52

Tuesday, Jan 31, 2006 at 21:52
love to see a list of accessories for that price
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Follow Up By: Member - Roachie (SA) - Tuesday, Jan 31, 2006 at 22:12

Tuesday, Jan 31, 2006 at 22:12
Just for you Truckster................................hahahahahaha

Denco Diesel turbo upgrade
ARB Deluxe Winch Bull Bar
ARB full length steel Roof Rack with mesh floor
ARB Front Air Locker
Warn XD9000lb winch
Long Ranger 145lt main tank
Opp Lock H/Duty rear bar + dual spare wheels
High Lift Jack (mounted on spare wheel)
XenonOz HID replacement headlight inserts
Lightforce 240 Blitz
Small lights @ 45 degrees off each side of bullbar
Twine Shower
Max Air compressor plumbed throughout
3lt & 4ltr air receiver tanks
LOUD air horns (can be isolated)
LOUD reversing alarm (can be isolated)
Poron reverse camera set-up
Dual Batteries (manual solenoid) 2 x N70ZZ Exide Extremes
Barrett 550 HF & Auto Tune Antenna
ARB (Engel) 40 lt fridge on slide...(stays on 24/7)
Dept of Interior Rear Drawer (one side only)
Dept of Interior Dashpod
UHF Radio (Uniden)
Full In-car CDMA phone kit with external antenna
Speakers for phone and HF mounted on timber block where ash tray used to be.
ShuRoo
Goodyear MT/R 265/75R16
Morrison's De-Bug fuel unit
CAV fuel filter (replacement of original)
Counter-Act Electronic Rust Prevention
Milford Cargo Barrier
Rear lights (reversing etc)
Factory tow bar
Lovells springs & TJM XGS shockers (sits 4" higher)
Polyair Air Bag assistance
4Ways RTC steering damper
AVM manual front hubs
240v power in through bull bar (fridge & charger)
Mandrel bent 3" exhaust
Safari Snorkel (+ 8" Donaldson pre-cleaner)
Snatch strap/block, winch extension strap, shackles
Both sway bars removed
2 litre Fire extinguishers
6 tonne hydaulic bottle jack
30 ltrs water (10lt & 20lt gerry cans)
First Aid kit
Marks Adaptors (Gearmaster) Low Range gearset
Voltmeter
5 meter Drag Chain, tools, spares etc
Shovel on roof rack
PVC pipe on roof rack for tent poles and HF antenna
Nissan bonnet scoop above turbo for extra cooling
Sunraysia 16" wheels all round
PWR Aluminium Radiator with 2 x 26mm cores
Thermoguard EGT gauge
350w Inverter
VDO Oil pressure gauge
VDO Oil temp gauge
VDO Coolant temp gauge
VDO turbo boost gauge
AMSOIL dual remote head oil bypass filtration system
Low oil pressure warning buzzer
Engine Saver Low Water Alarm
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Follow Up By: Member - Geoff M (Newcastle) - Tuesday, Jan 31, 2006 at 22:13

Tuesday, Jan 31, 2006 at 22:13
"love to see a list of accessories for that price"

Supercheap compressor at dealers markup.

Geoff
Geoff,
Landcruiser HDJ78,
Grey hair is hereditary, you get it from children. Baldness is caused by watching the Wallabies.

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Follow Up By: Truckster (Vic) - Tuesday, Jan 31, 2006 at 22:14

Tuesday, Jan 31, 2006 at 22:14
can I have your job when you die roachie?

PLEASE... I'll even be your bitch until then
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Follow Up By: Member - Geoff M (Newcastle) - Tuesday, Jan 31, 2006 at 22:14

Tuesday, Jan 31, 2006 at 22:14
Caaark! I'm knackered reading Roachies list!!
Couldn't imagine typing it!!

Geoff.
Geoff,
Landcruiser HDJ78,
Grey hair is hereditary, you get it from children. Baldness is caused by watching the Wallabies.

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Follow Up By: Truckster (Vic) - Tuesday, Jan 31, 2006 at 22:15

Tuesday, Jan 31, 2006 at 22:15
dont worry, thats not all.. he forgot the fitch
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Follow Up By: Exploder - Tuesday, Jan 31, 2006 at 22:37

Tuesday, Jan 31, 2006 at 22:37
It’s the Go,Go gadget patrol.
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Follow Up By: ACDC - Tuesday, Jan 31, 2006 at 22:43

Tuesday, Jan 31, 2006 at 22:43
The list from what i can remember!

front and rear lockers.
suspension kit onboard adjustable rancho's(not my choice).
cooper tyres
dual batteries
waeco fridge
draw system
cargo barrier
black duck seat covers
d/lights
bull bar
winch
side bar steps
r/rack
2 larger fuel tanks
towbar
dvd system with rear headphone sets(for the kids)
uhf radio
console
recovery kit
alarm
cruise control
tinted windows
I probably forgot a few things.
And he he never paid a cent for it his employer paid for the lot, car included as part of his package..
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Follow Up By: Brian B (QLD) - Tuesday, Jan 31, 2006 at 23:23

Tuesday, Jan 31, 2006 at 23:23
Jesus Roachie, how is there any bloody room left for people!!

Only joking mate, it is one impressive list of gear.

Have a good one.
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Follow Up By: Axle - Wednesday, Feb 01, 2006 at 00:06

Wednesday, Feb 01, 2006 at 00:06
Can remember a post a while back.
Help Gu Getting hot!

No F@!@K@!@ng wonder, Extra 3t of CHIT to carry around, HA Ha.
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Follow Up By: Truckster (Vic) - Wednesday, Feb 01, 2006 at 00:07

Wednesday, Feb 01, 2006 at 00:07
5+ ton with trailer if I remember correctly..

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Follow Up By: Axle - Wednesday, Feb 01, 2006 at 00:30

Wednesday, Feb 01, 2006 at 00:30
Gawd!, Hope he has broad shoulders. Luv his attiitude.
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Follow Up By: Pajman Pete (SA) - Wednesday, Feb 01, 2006 at 08:00

Wednesday, Feb 01, 2006 at 08:00
If you stole what is left of the basic vehicle out from under Roachie's accessories would he notice anything was wrong before he tried to start it?
Any mug can be uncomfortable out bush

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Follow Up By: Bonz (Vic) - Wednesday, Feb 01, 2006 at 17:47

Wednesday, Feb 01, 2006 at 17:47
Wait till you see Lucy's list.
.
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Follow Up By: govo - Wednesday, Feb 01, 2006 at 22:28

Wednesday, Feb 01, 2006 at 22:28
Jesus Roachie ..l had to stop reading your list...l was getting a head ache with envy......( l need you to talk to my wife...please please..)After 24 yrs of marriage l still have'nt worked out how to twist her little finger.. :( :(
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Follow Up By: Truckster (Vic) - Wednesday, Feb 01, 2006 at 22:59

Wednesday, Feb 01, 2006 at 22:59
and just think Govo, if you would have killed her instead of marrying her, you would have been able to spend your money years ago, you dont get 24 yrs for murder!
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Reply By: mcgra (VIC) - Tuesday, Jan 31, 2006 at 21:47

Tuesday, Jan 31, 2006 at 21:47
hi scooter

i have had friends told by dealership that any mods not in line with factory specs will void the warranty.
this is of course means that if they had done the changes it would of been covered under the warranty.

now i know its a can of worms but they are of the opinion that if you raise it you lose warranty on parts that may be effected.

however if they do the mods its covered cos they know what they are doing and no one else does.

gra
AnswerID: 152153

Reply By: Member - Trevor R (QLD) - Tuesday, Jan 31, 2006 at 21:47

Tuesday, Jan 31, 2006 at 21:47
Scooter,

My dealings with Nissan is all bad. I think their warranty is not worth the paper it is written on. Toyota may be 10 - 20 K dearer in the T/D but at least I had good backup service from them when something went wrong, unlike Nissan. Which makes the cruiser a more attractive option to those not mechanically minded (like myself).
These are just one mans experience with Nissan and may not be the norm but I will never find out if this is the case as I will not buy another Nissan out of principal. At 35 yrs young this may have turned out to be a few sales for Nissan.

Regards Trevor.
AnswerID: 152154

Follow Up By: Flash - Tuesday, Jan 31, 2006 at 22:07

Tuesday, Jan 31, 2006 at 22:07
Somebody tell 'im 'e's dreamin'!
If you think your local Toyota dealer won't pull the same stunt you're living in loo-loo land.
I won't bother going into details, but a mate was thoroughly screwed by a local Tojo dealer on his near new 100 series over "unacceptable mods"- to the tune of eight and a half thousand dollars in repairs.

It's ALL makes and models. It mostly depends on the individual dealer.
If you modify ANY vehicle under warranty- tread very carefully indeed, if you want the warranty to hold.
Cheers
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Follow Up By: Member - Trevor R (QLD) - Tuesday, Jan 31, 2006 at 22:18

Tuesday, Jan 31, 2006 at 22:18
Hardly worth responding Flash.
I did state that this is only one man's experience, but this one man has had to fight for vehicle repairs on two Nissan vehicles under warranty to no avail, but the one vehicle I needed Toyota to fix it was over and above what I would have expected.
Hence my disgust at Nissan and my Praise for Toyota in terms of warranty. Again I reinterate this is just my experience.
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Follow Up By: Member - Nick (TAS) - Wednesday, Feb 01, 2006 at 10:03

Wednesday, Feb 01, 2006 at 10:03
Make that two Trevor,had some warranty work done at Toyota the other day and all I can say that I was wrapped,they couldnt have been more helpful.
With mods I do to the cruiser,I just ring uo the service manager and get the ok from him to do it.
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Reply By: Boc1971 - Tuesday, Jan 31, 2006 at 21:49

Tuesday, Jan 31, 2006 at 21:49
ANY excuse to get out warranty will be taken by any dealer --- does not matter if its cars - trucks, what ever. IF its not to manufacturers specifications you MAY have problems with warranty claims

Boc
AnswerID: 152156

Follow Up By: Shaker - Wednesday, Feb 01, 2006 at 22:51

Wednesday, Feb 01, 2006 at 22:51
Why would a dealer want to get out of a warranty claim on a new vehicle?
It doesn't cost the dealer anything, the manufacturer pays a set labour rate for the repairs.
I was in the retail side of the motor trade for 17 years & we never tried to avoid any genuine warranty claim. You all seem to think that all dealers are rogues, well I'll tell you now, that some of the stunts pulled by buyers with their trade-ins would make any dealer look like a paragon of virtue! You only have to read some of the posts here.
You put yourselves in the dealers position, any plumbers out there? what would you do if you did a job, that was subsequently altered by another plumber & then the client called you to complain about your work??? Your reply to the client would consist of 7 letters, starting & ending in 'F' .......... What is the difference?
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Reply By: Trekkie - Tuesday, Jan 31, 2006 at 21:57

Tuesday, Jan 31, 2006 at 21:57
I am sure the story can change from Dealer to Dealer (eg I love my Coopers, but dislilke the dealer I purchased them from with a passion - but I know there are better dealers out there)
I am sure both Nissan and Toyota tell their service staff that modifications CAN void a warranty. So some clown takes that on board and repeats parrot fashion what he heard at a Dealer meeting.
I no longer use a Toyota Dealer for servicing as the 4by is well past warranty, but never once did they suggest the modifications I had done would void the warranty (even when I told them I had put in a Dtronic Chip they did not come back and pre warn me) not that I had any big warranty claims - but there were several minor ones. FIND A NEW DEALER TO DO THE SERVICE
AnswerID: 152161

Reply By: Charlie - Wednesday, Feb 01, 2006 at 00:30

Wednesday, Feb 01, 2006 at 00:30
I don’t believe Nissan are being totally unreasonable in this case unless they fitted the suspension kit themselves. I would be putting it on the suspension place to fix it or at least get some type of diagnosis. It's a bit hard to say without knowing the exact problem where the buck stops.
Regards Charlie
AnswerID: 152205

Reply By: D-Jack - Wednesday, Feb 01, 2006 at 01:11

Wednesday, Feb 01, 2006 at 01:11
Doesn't the place that installs the suspension give you a warranty?
AnswerID: 152210

Follow Up By: Boc1971 - Wednesday, Feb 01, 2006 at 07:16

Wednesday, Feb 01, 2006 at 07:16
There warranty would cover the work they had done( labour - parts) - would not cover other parts of the car that they had no control over ..

Boc

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Follow Up By: Member - Roachie (SA) - Wednesday, Feb 01, 2006 at 15:22

Wednesday, Feb 01, 2006 at 15:22
Ahhhhh,

And this is where the rub hits home!!!!!!! The aftermarket-parts supplier will say that the problem is caused by original equipment issues (= "go see dealer"); whilst dealer will say problem is caused because you mucked around with the vehicle (= "go see the aftermarket supplier/fitter").

I reckon this is the impass that we last heard was happening with the Tojo 100 series IFS breakages, as they almost all occured on ARB-fitted vehicles from memory.

Not sure how that all panned out.....seemed to die a natural death and no more reports on this forum of broken IFS cruisers for some considerable time.

Cheers

Roachie
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Follow Up By: Leroy - Thursday, Feb 02, 2006 at 13:32

Thursday, Feb 02, 2006 at 13:32
when the bracket for my longrange tank broke and as a result the tank was damaged (cracked) LRA didn't want to know about it because it was the vehicle manufactures bracket that failed and Holden didn't want to know about it because i had a long range tank hanging off the original bracket! It was a loose loose situation.

Leroy
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Reply By: macca172 - Wednesday, Feb 01, 2006 at 13:24

Wednesday, Feb 01, 2006 at 13:24
Why not give NIssan Australia a ring or send an enquire from their website:
www.nissan.com.au and get the official policy from their guru's! My late father had the run around from his local Honda dealership, over some minor warrantly issue($50,000 car) and was basically told by some upstart salesman that it wasnt their problem. I rang Honda's Aussie HQ and did things happen then. Additionally my father got a personally signed letter of apology from Honda HQ. The moral to the story " if the horses tail is full of crap, talk to its head'!
AnswerID: 152264

Follow Up By: scooter - Thursday, Feb 02, 2006 at 12:57

Thursday, Feb 02, 2006 at 12:57
Good advice Macca172. It is frustrating when the marketing for 4wds shows the vehicle going off road, being unbreakable (Hilux) etc etc, and all the 4wd experts in the mags say the first things to do is change the tyres and add aftermarket suspension etc. Yet each group wants to walk away from any responsibility to their product. I will contact Nissan and see what their position is.

Cheers

Scooter
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Follow Up By: macca172 - Thursday, Feb 02, 2006 at 16:11

Thursday, Feb 02, 2006 at 16:11
Scooter,

Let my know how you get on with Nissan, as Im thinking about buying the new Nivara ST-X diesel in the next few months. I have no intentions at this stage to carry out any mod's that would effect the suspension. Maybe the stock tyres would be the first thing to go.

Macca
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