new office girl or automated system stuffup

Submitted: Tuesday, Feb 14, 2006 at 10:38
ThreadID: 30771 Views:2023 Replies:6 FollowUps:22
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Well I be!...
One tries to do the right things… eg Support this site, and you get your membership withdrawn cos you don’t pay the renewal invoice…….

Well let me tell you.

The Memebrship renewal invoice arrived via email mid january or thereabouts

It had written on it….” alternatively you may qualify for free renewal by using the Adventure shop and making a purchase over $75 of Member Reward qualifing (sic) (displaying the M symbol) products”

To be sure and to confirm, I searched the site found this on the “shop display” web page… “NOTE: Membership Renewal will be automatically added free to your cart if you place a single order for more than $75 on any member qualifying products in the Adventure Shop (excluding cost of freight)”….

Note the word AUTOMATICALLY…… ??? this didnt happen..hehehe

So off to the shop I go and purchased a 1st aid kit at $164.90 plus postage less member rewards…so I am in for another year at least …or so I thought.

New full membership requires one to spend only $150.00 which is also supposed to automatically included.

almost in the blink of an eye 1st aid kit duly arrives,…and almost as fast thank you very much says swmbo…I did own it for a couple of mins though.... hahaha

2 weeks prior to expiry a reminder arrives saying membership expires 13/2…….oh its automated says I. So into the delete bin it goes…

Monday I notice my membership gets stopped…….Tuesday I cant post…… well not with out re-enlisting. Wouldnt let me re-enlist with current email adress either for some strange reason...well i didnt get a registration email back from the server? so had to use another

(Sorry David but i couldnt resist the urge to give you a stir)
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Reply By: Mad Dog (Australia) - Tuesday, Feb 14, 2006 at 11:04

Tuesday, Feb 14, 2006 at 11:04
Gee that's tough Nudie I'll miss that face...goodbye :)
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Follow Up By: ex member no 1 - Tuesday, Feb 14, 2006 at 11:11

Tuesday, Feb 14, 2006 at 11:11
Me mate David will fix it all ...
i wont be gone long
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Follow Up By: Mad Dog (Australia) - Tuesday, Feb 14, 2006 at 11:26

Tuesday, Feb 14, 2006 at 11:26
I see. It's good to have mates in high places eh!
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Follow Up By: ex member no 1 - Tuesday, Feb 14, 2006 at 12:07

Tuesday, Feb 14, 2006 at 12:07
you bet
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Reply By: Gajm (VIC) - Tuesday, Feb 14, 2006 at 11:13

Tuesday, Feb 14, 2006 at 11:13
I don't think david will mind, your post will have people checking out the shop, I just had a look at first aid kits. Can't say I remember who you are...or any of your "my wifes an angel" tag lines, but I am off to register my new name...maybe something about my bald head would be good
AnswerID: 154873

Follow Up By: Mad Dog (Australia) - Tuesday, Feb 14, 2006 at 11:19

Tuesday, Feb 14, 2006 at 11:19
yep you are right, I went and checked out a coupla things as my membership is coming up soon.
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Follow Up By: Des Lexic - Tuesday, Feb 14, 2006 at 12:06

Tuesday, Feb 14, 2006 at 12:06
So are we going to have a Member "mudguard" on the forum? I can't talk either. Hair only grows in 3 places now, Nasal, Anal and Earal
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Follow Up By: Jimbo - Tuesday, Feb 14, 2006 at 23:17

Tuesday, Feb 14, 2006 at 23:17
What, no Pubal?
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Reply By: Member - Willie , Epping .Syd. - Tuesday, Feb 14, 2006 at 11:15

Tuesday, Feb 14, 2006 at 11:15
Sob
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Follow Up By: ex member no 1 - Tuesday, Feb 14, 2006 at 11:18

Tuesday, Feb 14, 2006 at 11:18
as arnie said...I'll be Back
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Reply By: ExplorOz Team - David - Tuesday, Feb 14, 2006 at 11:56

Tuesday, Feb 14, 2006 at 11:56
You will be back!

The system missed adding the renewal - Is that what happened?

Can you email or post the EOSHOP number so I can find out what happened this has been reported twice lately and I am interested to try to work out what happened. I assume you were logged on at the time and that the system filled in all the elivry details?
David (DM) & Michelle (MM)
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AnswerID: 154883

Follow Up By: ex member no 1 - Tuesday, Feb 14, 2006 at 12:07

Tuesday, Feb 14, 2006 at 12:07
EOShop11174

I was logged on, only way I know how to get to it

If you dont find the problem blame the new girl

dont forget to fix up spelling error on web page
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Follow Up By: ExplorOz Team - David - Tuesday, Feb 14, 2006 at 14:52

Tuesday, Feb 14, 2006 at 14:52
Very strange - Just looked up the paper work. You were logged on and the order was in the correct time frame and even a qualifing product. Hum.

Ayway I have re-enabled your id and Jackie is sending out your new card as we speak. I will hoepfully get to the bottom of this soon.

If it happens to any other please let us know via email or fedback and we will correct the issue.
David (DM) & Michelle (MM)
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Follow Up By: Member No 1- Tuesday, Feb 14, 2006 at 14:55

Tuesday, Feb 14, 2006 at 14:55
Thanks David.....
did you fix your spelling mistake...just like the one you did above "qualifing"?
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Follow Up By: ExplorOz Team - David - Tuesday, Feb 14, 2006 at 15:02

Tuesday, Feb 14, 2006 at 15:02
If you mean the one in the Renewal invoice - missing the 'y' then yes and thanks, no one else has picked this or commented in 6 years. Well done.
David (DM) & Michelle (MM)
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Follow Up By: Member - John (Vic) - Tuesday, Feb 14, 2006 at 19:03

Tuesday, Feb 14, 2006 at 19:03
David actually I did notice this mistake last time I saw one of those letters but being the good bloke that I am, I felt that you had enough work on your plate and I would just let the little mistake slide.
After all it would have made a good competition like "Find the spelling mistake On this web site"

P.S Nudie I liked your moniker "Ex Member No 1" had a nice ring to it.
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Reply By: nowimnumberone - Tuesday, Feb 14, 2006 at 12:48

Tuesday, Feb 14, 2006 at 12:48
geez nudie isnt that just to baaaaaaaaaadddddd.
lol the site will be a much better place now.
cheers x-member-nudie
AnswerID: 154890

Follow Up By: Member No 1- Tuesday, Feb 14, 2006 at 14:56

Tuesday, Feb 14, 2006 at 14:56
get in line
now you number 2!
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Follow Up By: Gramps - Tuesday, Feb 14, 2006 at 16:40

Tuesday, Feb 14, 2006 at 16:40
Damn!!! Who left the bloody gate open :))))))))
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Follow Up By: Member No 1- Tuesday, Feb 14, 2006 at 17:24

Tuesday, Feb 14, 2006 at 17:24
nick off ya old goat
hahaha...and if you must know David did
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Follow Up By: Gramps - Tuesday, Feb 14, 2006 at 17:29

Tuesday, Feb 14, 2006 at 17:29
Can't get good help anywhere these days :)))))

Thought you'd been rather quiet lately. Sure you did'nt take Mad Dog's advice and make out er sorry make up with Mainey :))))))))))))

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Follow Up By: Member No 1- Tuesday, Feb 14, 2006 at 17:32

Tuesday, Feb 14, 2006 at 17:32
not on your life! lol
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Follow Up By: Mainey (WA) - Tuesday, Feb 14, 2006 at 18:04

Tuesday, Feb 14, 2006 at 18:04
.....Why not Numba wun ?

you will learn sum stuff about re-frigarashun
AC & DC current
and technical terms as well, L0L
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Follow Up By: Member No 1- Tuesday, Feb 14, 2006 at 18:23

Tuesday, Feb 14, 2006 at 18:23
what are you on about jerk!
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Follow Up By: Mainey (WA) - Tuesday, Feb 14, 2006 at 18:32

Tuesday, Feb 14, 2006 at 18:32
tsk tsk, your the blue eyed boy
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Follow Up By: geocacher (djcache) - Wednesday, Feb 15, 2006 at 13:09

Wednesday, Feb 15, 2006 at 13:09
Would Member No. 0.5 hold greater or lesser rank over Member No. 1?

Then there's the chance to go Member No. 0.25 ... etc. etc.

:o)

Dave
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Reply By: Spinifex - Tuesday, Feb 14, 2006 at 19:59

Tuesday, Feb 14, 2006 at 19:59
Maybe your DNA didn't match a human form????? Tsk tsk
AnswerID: 154972

Follow Up By: Member - John (Vic) - Tuesday, Feb 14, 2006 at 20:02

Tuesday, Feb 14, 2006 at 20:02
Pointed, very Pointed. LOL
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