Waeco CF50 problems : Company contact details Please (it's urgent)

Submitted: Monday, Feb 20, 2006 at 22:42
ThreadID: 30991 Views:3434 Replies:8 FollowUps:9
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Have what may be a minor problem (Fridge shows one light, but runs fulltime),and need a contact No. for Waeco Service Centre. Don't care if it's email or phone.
. While the course of the world won't pivot on this point, we have a big trip starting 2.3.06, and would prefer not to be humiliated by an Engel owner again, hence I say 'urgent, please help'
. Thanks eh,
> Jeff H.
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Reply By: Gramps (NSW) - Monday, Feb 20, 2006 at 22:49

Monday, Feb 20, 2006 at 22:49
Jeff,

For starters try this

link text
AnswerID: 156148

Reply By: Jimbo - Monday, Feb 20, 2006 at 22:56

Monday, Feb 20, 2006 at 22:56
Jeff,

Sorry if I'm stating the obvious but here goes anyway. Have you checked the emergency switch? It is a little red switch located located near where the power lead plugs in (at least that's where it is on my 80).

If it's ON, the fridge will run continuously. It's designed as a manual override in the event that the electronics fail.

Cheers,

Jim.
AnswerID: 156152

Follow Up By: skippie - Tuesday, Feb 21, 2006 at 00:39

Tuesday, Feb 21, 2006 at 00:39
Jimbo,
sorry about cutting in but does that apply to engel fridges as well?
skip
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FollowupID: 410211

Follow Up By: Jimbo - Tuesday, Feb 21, 2006 at 22:53

Tuesday, Feb 21, 2006 at 22:53
Skip,

Not on the older ones. My previous fridge was a 39L Engel and it didn't have it. I don't think the newer ones have it but can't say for sure.

Cheers,

Jim.
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FollowupID: 410451

Follow Up By: Mad Dog (Australia) - Tuesday, Feb 21, 2006 at 23:11

Tuesday, Feb 21, 2006 at 23:11
New Engels don't have any emergency switches.
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FollowupID: 410455

Follow Up By: skippie - Wednesday, Feb 22, 2006 at 16:20

Wednesday, Feb 22, 2006 at 16:20
thanks-Jimbo & Mad dog,
I have a 2002 x britz bushcamper it does have a on off switch
went to cairns for a week, fridge never stopped
so i might try turning the switch off next time.
skip
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FollowupID: 410569

Reply By: scottcamp - Monday, Feb 20, 2006 at 22:56

Monday, Feb 20, 2006 at 22:56
Hi Jeff,

Might seem stupid but have you checked the emergency switch is off. It could be worth while flicking it on and off a few times.

Scott
AnswerID: 156153

Follow Up By: Jimbo - Monday, Feb 20, 2006 at 22:58

Monday, Feb 20, 2006 at 22:58
Snap.
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FollowupID: 410181

Follow Up By: scottcamp - Monday, Feb 20, 2006 at 22:59

Monday, Feb 20, 2006 at 22:59
Wow,

Two post at exactly same time, never seen that before. We must have pushed the post button at the same time.
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FollowupID: 410182

Follow Up By: Member - Jeff H (QLD) - Monday, Feb 20, 2006 at 23:39

Monday, Feb 20, 2006 at 23:39
Jimbo, Scott--,
I'm truly flattered that I may have been implicated in a truly ignomious "snap". Perhaps Michelle will adjudicate.

Please don't apologise for offering the obvious. It's bitten me on the arse (usually in hind-cite ) often enough to be a close and all too familiar companion.
Yes, checked all settings.
Similar problem when unit was 18 months old; ran non-stop (but I can't remember light detail). Replaced the thermostat? under warranty, and put in a spare ,($19) , while it was down.
This time ,when put on 240v, ran fine.
Back to 12v,ran fine.
But as stated, I feel it would be prudent to talk to the boffins before subjecting the Waeco family to more jibes/taunts from the Engel 'old guard'.
Thanks,
. Jeff H.
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FollowupID: 410195

Reply By: ExplorOz Team - David - Monday, Feb 20, 2006 at 23:23

Monday, Feb 20, 2006 at 23:23
Jeff,

Just click on the word Waeco in your post or this one for the contact details in QLD.
David (DM) & Michelle (MM)
---------------------------------
Always working not enough travelling!

Lifetime Member
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AnswerID: 156159

Reply By: DaNig - Tuesday, Feb 21, 2006 at 10:26

Tuesday, Feb 21, 2006 at 10:26
Well i might as well be the one
Ever thought about using the waeco as a door stop and buying an Engel, i've had mine hassle free for the last 3 years
AnswerID: 156212

Follow Up By: Member - Beatit (QLD) - Tuesday, Feb 21, 2006 at 10:31

Tuesday, Feb 21, 2006 at 10:31
I've had my 2 weaco 50's for over 4 years - also no problem. That is once the lids were replaced and once I made sure that the units were getting a good power supply. Very happy with these units.

Kind regards
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FollowupID: 410265

Reply By: Wizard1 - Tuesday, Feb 21, 2006 at 11:15

Tuesday, Feb 21, 2006 at 11:15
I'm amazed at this whole subject and the over reaction, anyobne would think there was a life at stake. Jeff jumps on the forum wanting contact details for Waeco. You would have saved your self a whole lot of time by just taking a breath, go to Google or Yahoo and type in Waeco or even have a punt and just type in www.waeco.com.au and see what happens!

Even more interesting is that the Waeco head office is in Burleigh Heads, QLD!

You're not going away for another week yet you make it seem it is world in crisis....chill out and take a breath and you're worried about being humiliated by an Engel owner, what the....
AnswerID: 156220

Follow Up By: Member - Brian (Gold Coast) - Wednesday, Feb 22, 2006 at 07:44

Wednesday, Feb 22, 2006 at 07:44
Not veryone is as obviously computer literate as you are Wiz..... Jeff is obviously asking for help here........ and the over reaction???? That's regulars here who WANT to help!

I rather think the "humiliated by an Engel owner" part of his post is likely tongue-in-cheek..... If my fridge had a problem, I'd want it sorted out pronto as well. Within the week before I go if possible so I have a chance of test running it and making sure it works.

Cut him some slack mate.
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FollowupID: 410490

Reply By: ExplorOz Team - David - Tuesday, Feb 21, 2006 at 12:41

Tuesday, Feb 21, 2006 at 12:41
No need to even go to Google or Yahoo - The forum index page on this site has an advert for Waeco that links directly to the business and every time waeco is typed on the system it creates a link to the business directory info on ExplorOz. We need as many people to use the Directory and customer advertising links as possible this is after all how the whole site keeps going.

Site search to the left for Waeco will also give these links and links to all other businesses that sell & service waeco units. Go to directory and type waeco will also yeild the results.

Please use these facilities before starting threads asking for contact info. You may just find the businesses you want are already supports, sponsors and advertisers on ExplorOz.com
David (DM) & Michelle (MM)
---------------------------------
Always working not enough travelling!

Lifetime Member
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AnswerID: 156233

Reply By: TerraFirma - Wednesday, Feb 22, 2006 at 11:34

Wednesday, Feb 22, 2006 at 11:34
I agree for christs sake www.waeco.com.au..! It's common sense..! And for people without the Internet it's 1223 on the telephone and heck thats free.! What a wacko...! sorry I mean waeco..!
AnswerID: 156452

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