Web Page Loading from ExploreOz site!!
Submitted: Sunday, Mar 05, 2006 at 20:29
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AT4WD ADVENTURES
Hi All,
I find that web pages loaded from this site are so slow to be served up after a link is clicked. I have no prblems with any other sites surfed...just this one.
Anyone else have this problem...its almost like the web server has skinny pipes accessing the info or the web server and/or database is struggling to deal with the page requests.
This happens to me anytime of day at
home or at work on one of three different ISP connections.
Regards
Stuart M
Reply By: ExplorOz Team - David - Monday, Mar 06, 2006 at 13:01
Monday, Mar 06, 2006 at 13:01
We have 5 different monitoring servers running on different ISP around the country and since the new server was installed 2 weeks ago we have only reported a handfull of issues with performance and these were always related to me doing large database batch updates - I did one lot on Friday night at 11PM WST. However we have never had a server performance issue of > 4 secs turn around since the new server.
As suggested above run a traceroute (Windows OS - tracert www.exploroz.comfrom the cmd promt) and look at the timing that is returned. It will show you the router or service provider that is producing the bottleneck. If you are able to send me the traceroute command outputs that would help me also as I can then investigate. I an very sure that the latency is not be comming from our server however if it is a XYZ ISP link to the WebCentral network (and this does happen at times) I can pass the information onto the relevant bodies for action.
The ExplorOz server sits on a network
infrastructure that contains multiple 1000MBps & 100MBps links for redundancy. The site is housed in Queensland at WedCentral Pty Ltd - Australia's Largest hosting company. Yes we do pass a lot of traffic across the machine and hence my investment in new servers the other week. However I believe I am covered in user acess till we hit around 3,000 concurrent users - I also have plan in place to get upto 10,000 concurrent sessions if the need arrises (this involves software chaanges that I have already started to write). I am in
Perth using Bigpond broadband in our office so we have the west to east speed issue to get past also however reports from my site performance equipment (in my office) is always showing better that 2 sec response time.
So please pass on any reports you can gather as posts saying the system is slow mean nothing without the abiity for us to investigate. The easiest method for this is tracert as above. To copy and paste to email you need to click on the top LHS control box and select Mark then highlight the text and click again on the control box to select copy. Paste to email and send to david@exploroz.com.
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