Cooper recall

Submitted: Wednesday, Mar 22, 2006 at 01:11
ThreadID: 32016 Views:1916 Replies:8 FollowUps:2
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Ok so today was the day that i was to get my replacement 285/75/16 Copper ST tyres so i rang the dealer only to be told that there are none available in Australia as they have all been recalled,"so what do i do now i said" only to be told that i could have the Cooper HT or possibly the STT as a replacement but they would not warranty the STT for on road use.

I said that i liked the ST and that was what i wanted, the dealer then said i could have the ST but it would have to be a 305/16 which is the same rolling diameter as the 285 but wider which i am not really sure about as my two spares and the tyres on my camper are all 285/16 what would you guys do.
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Reply By: Sand Man (SA) - Wednesday, Mar 22, 2006 at 04:34

Wednesday, Mar 22, 2006 at 04:34
Ask...no...demand a full refund as they cannot provide the product you originally purchased.

There are other brands out there as good, or better and you will get them in the size you want.
Bill


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AnswerID: 162117

Follow Up By: Leroy - Wednesday, Mar 22, 2006 at 08:00

Wednesday, Mar 22, 2006 at 08:00
I agree. It's a safety issue so demand a refund. Why would they recalling the tyres otherwise. Maybe the STC is an option?

Leory
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FollowupID: 416805

Reply By: Lyds- Wednesday, Mar 22, 2006 at 07:50

Wednesday, Mar 22, 2006 at 07:50
I'd wait.
AnswerID: 162126

Reply By: Member - MrBitchi (QLD) - Wednesday, Mar 22, 2006 at 09:17

Wednesday, Mar 22, 2006 at 09:17
As long as you have some tread left I'd wait for new stock.
AnswerID: 162156

Reply By: Member - Sam (NSW) - Wednesday, Mar 22, 2006 at 09:39

Wednesday, Mar 22, 2006 at 09:39
The new stock should be in soon. I inquired about 3 weeks ago into the recall issue and was told that in about 5-6 weeks the new stock should arrive.

Ring up your state distributor listed on http://www.coopertires.com.au/ and see if they can give you any time on the shipment.

regards,
Sam.
AnswerID: 162164

Reply By: grayson - Wednesday, Mar 22, 2006 at 13:23

Wednesday, Mar 22, 2006 at 13:23
I would wait if I could. I have been very impressed with my Coopers.
AnswerID: 162205

Reply By: Member - John P (VIC) - Wednesday, Mar 22, 2006 at 16:35

Wednesday, Mar 22, 2006 at 16:35
Anyone with any suspicion they have these recalled tyres should do their own check. I first off rang my tyre dealer who said he would check if I was part of the recall. This was less than a week ago. A long time after the problem was noticed. he did not get back. He said he was waiting for information. I then downloaded the serial no's and checked. Bingo. I am now waiting for stock. Very happy with the Coopers so I will wait at this point. Unhappy that I was not contacted like I expected without me having to do all the checking and follow up. Martin, I find it hard to believe that they will not warranty STT's for on road use?
AnswerID: 162250

Follow Up By: Member - John (Vic) - Wednesday, Mar 22, 2006 at 18:54

Wednesday, Mar 22, 2006 at 18:54
You spent good money on faulty tyres and now have a warranty claim and your happy with the tyres??????

To coin a phrase from old "Please Explain"?
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Reply By: Member - John P (VIC) - Thursday, Mar 23, 2006 at 09:10

Thursday, Mar 23, 2006 at 09:10
The tyres do what they are supposed to do. Mine have not failed and are to be replaced free. I have done a lot of off road work and they have not let me down. All companies have recalls and I have seen all types of tyres fail. My gripe was not about the product rather the link between dealer and myself. It appears a breakdown in recording serial numbers.
AnswerID: 162421

Reply By: Skinny- Friday, Mar 31, 2006 at 15:36

Friday, Mar 31, 2006 at 15:36
Sorry if I missed it in the thread, Coopers recall states with manufacture codes

3D YU68 0904 through to 3dYUC68 0306 with the last four digits being the manufacture dates

Hope some of you get new tyres.

Skinny
AnswerID: 164092

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