BJ Tmart stores do you think they are any good ?

Those bastards up in Budaberg looked at my car because I had a shaking steering wheel.
They said the steering box was stuffed and wouldn't be able to balance it untill I had the box replaced. $600.00 later and the problem was still there.
They ran a hand over the tire right there and said there was a bubble in my tire and I would need a new tire. Well....I was not happy and refuse to go there ever again!

apriti00
what do you mean by Lug Centric wheel balancer
Cheers
Charlie

To answer your question of "BJ Tmart stores do you think they are any good ?" - the ones I have been to were excellent. That's Bankstown and Wollongong. Their prices were the best of the places I rang and they did everything required. There are certainly no vibrations so the balance job is pretty good too. And my tyres seems to be wearing evenly (on two different cars), so their wheel alignments were probably good too. But I didn't ask about lug-centric wheel balancing!

A bit annoying that you got no reply initially, but maybe ringing the store where your email was sent would have been better than emailing head office - your question was pretty specific and technical. Their website does tell you where they were going to send your email enquiry.

Sorry, I know you just wanted to vent your frustration, but I think if people posted info when they got good service aswell as bad is important.

Traralgon is good B Jane... would recommend.

Your experience certainly sounds peculiar when you did not phone to complain, however when it comes to actual work I am more than happy with the Blacktown, Sydney branch.

The wifes shopping trolly use to be an older Toyota Corona passed down from the father-in-law. This car really gave me the tom tits, the steering was that heavy I almost had to brace my left foot in the glove box to wrestle the mongrel around corners. My wife developed massive bicepts, and thats not a pretty site on a five foot nothing woman. I knew there was a problem because I used to have a my own Corona and my dear sweet elderly mother drove the same. Niether of these cars were like my wifes.
This car went to tyre services, it went to service stations, it even went to the Toyota Dealer which should prove to you all just how bad the car was and how desperate I was for a fix. All to no avail.
In to BJ Blacktown for a set of cheapies and out it came feeling like a new car, I almost checked under the bonnet to see if they had fitted power steering, it was that good. I went back in and asked them what they had done to the car, Manager thought I was having a bitch and called up the aligner who said, "all I did was set it to factory specs". Guy was happy when he found I was there to say "Thank's a million".

Now having said all that I do acknowledge that there are horses and there are horses. My experience was obviously somewhat diferent to yours.

Ian

BJ T mart here in Browns Plains are fantastic. John runs the shop here near Grand Placa and he can't do enough for you if you buy 1 Tyre or 4.
I think it depends very much on the franchise owner how the shop is run.
I don't even shop around anymore, I know I get the best price here anyway.

cheers
Reiner

Hi Apriti00,

Dont no anything about the Lug Centric wheel balancers, but I actaully was at BJ Tmarts Preston on Saturday morning. Rang them up to get some tires fitted to the 4runner and they didnt have them in stock and the went to Ferntree Gully BJTmarts and picked up a set.
I did have to wait around a while but cant complain with the service by no means.
Good price also I thought.
The guy I delt with was John really helpful(while there a guy walked in looking for a nut for a spotlight... so he actually rang a bolt place to see if they were still open)
He was really helpful guy.

Id definitely go back there or even recommend them

I guess you should praise good service and not only complain about the bad

Kata

We have 2 cars and the 4B in our vehicle inventory and all 3 went to BJ Tmart Nowra for new tyres. I found them to be very informative and helpfull + cheap, highly recommend them.

Gooday,
Recently went into BJ T Mart at Mitchelton in Bne to get quote for 4 new Goodyears on our Jeep Grand Ltd, After being ignored for a while the bloke answered the phone then eventually found the energy to serve me. Offered me an alternative tyre a lot cheaper but I wanted wranglers to suit the spare that had hardly been used. Drove down the road to Beaurepaires, just about jumped the counter to give service, got the wranglers there, $50-00 a tire cheaper, also offered an insurance for the life of the tyres for another $65-00, had not heard of it B4.
Have to remember that most Bob Janes are franchised therefore owner operated under "BOB's" banner, don't know about "Beau" but that's where the difference comes in. Rember one in Mackay when we lived there going from one of the top tyre shops to almost bust when it changed ownership quite a few years ago.
Cheers, boroma604

The balancing you are talking about most reputable tyre dealers should be using them. They are called finger plates by Hawkea. Have been using them for more than 10 years. Used in conjunction with the cones. Nissan have thier own cone adaptor.
Cheers
Charlie

I'd just like to say thank you to all those who replied, I would say that the general concencous is that the majority is happy, I have now also recieved a reply to my e-mail even though it did not address my e-mail questions, after a phone call to them I have found out that they do have the type of balancer I wanted and will call on to see how good their service is.
Cheers
Walter