Computer gurus

Submitted: Monday, May 08, 2006 at 21:24
ThreadID: 33698 Views:1396 Replies:6 FollowUps:23
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Nothing to do with 4WD, but what the hell, why not ask anyway.

For the techno wizkids. What's gone wrong??
When I wish to view an Adobe Acrobat file whilst browsing, I can't open them at the web page. I must right click and save the file to the 'puter before I can open it.

Acrobat 6.0 and Reader 6.0 both loaded on XP Pro OS.

Any tips ...... ???

Thanks

Rosco

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Reply By: Truckster (Vic) - Monday, May 08, 2006 at 21:32

Monday, May 08, 2006 at 21:32
There is a bug with one of the recent XP updates, we have 200+ computers at work that have similar issues..

You can try uninstalling reader, shutting down, and then fresh download, it doesnt work most times, but does give you a feeling of immense satisfaction..
AnswerID: 171612

Follow Up By: Member - MrBitchi (QLD) - Tuesday, May 09, 2006 at 08:06

Tuesday, May 09, 2006 at 08:06
Can you tell us which update? Might help me avoid some heartache....
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FollowupID: 427091

Follow Up By: pjchris - Tuesday, May 09, 2006 at 11:07

Tuesday, May 09, 2006 at 11:07
This is a known issue with Acrobat 6.0

Just update to 6.01 or higher and the problem goes away.

If for some reason you can't do this then just open the Acrobat Reader application (Doesn't need a document open) before you click on the link in your browser. The document will then open in your browser normally.

Peter
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FollowupID: 427144

Follow Up By: Member - MrBitchi (QLD) - Tuesday, May 09, 2006 at 11:42

Tuesday, May 09, 2006 at 11:42
I should be OK then. Most of my punters are running 7.
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FollowupID: 427150

Follow Up By: conman - Tuesday, May 09, 2006 at 14:08

Tuesday, May 09, 2006 at 14:08
geez truckster, do you know about computer stuff? What a nerd!!
I thought you were some kind of really hard bastard. I'm taking your poster down as we speak.
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Follow Up By: Truckster (Vic) - Wednesday, May 10, 2006 at 19:43

Wednesday, May 10, 2006 at 19:43
I am shedding tears as we read :'(
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FollowupID: 427535

Reply By: Sand Man (SA) - Monday, May 08, 2006 at 21:34

Monday, May 08, 2006 at 21:34
Yea,

Had a similar problem in our Organisation.

Ended up installing Acrobat v7.0 and that fixed our problem.
Bill


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AnswerID: 171615

Follow Up By: Truckster (Vic) - Monday, May 08, 2006 at 21:54

Monday, May 08, 2006 at 21:54
If we werent so anal, and didnt have "Corp standards imposed by USA" we could fix the problem too :(
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FollowupID: 427050

Follow Up By: Sand Man (SA) - Monday, May 08, 2006 at 22:06

Monday, May 08, 2006 at 22:06
Geez Truckie, who do you work for?

The multi-National Company I work for has similar standards but we overwrite them when necessary.
Bill


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FollowupID: 427054

Follow Up By: angler - Monday, May 08, 2006 at 22:07

Monday, May 08, 2006 at 22:07
The one good thing about standards is that there are so many to pick from.
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FollowupID: 427055

Follow Up By: Gramps (NSW) - Monday, May 08, 2006 at 22:19

Monday, May 08, 2006 at 22:19
hahahaha angler, I second that one :))))
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Follow Up By: Truckster (Vic) - Monday, May 08, 2006 at 22:40

Monday, May 08, 2006 at 22:40
large tobacco company..

anal isnt the word for them.
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Follow Up By: Truckster (Vic) - Monday, May 08, 2006 at 23:07

Monday, May 08, 2006 at 23:07
What also pisses me is asset disposals..

We get rid of so many laptops and stuff (EG BRAND NEW PRINTERS IN THE BOX UNUSED), that staff cannot get near.. I only want 1x T30 Stinkpad. :(
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FollowupID: 427070

Follow Up By: techo2oz - Tuesday, May 09, 2006 at 06:24

Tuesday, May 09, 2006 at 06:24
Half ya luck Truckster. Asset disposal is the bain of my life.

Heaven forbid if I have anything still left in the box after a week of acquisition. Then when it is well past it's use by date, the view of management is that if it still turns on, it is still useable.

I still have some gear which must have been around in Noah's time. I slowly slip them into the nearest skip so it goes under the radar. Unfortunately it is usually so old it can't be given to charities and is certainly worth nothing.

Sand Man, I had a similar problem on a couple of workstations running Firefox. Upgrading to Adobe 7 fixed the problem. Goodluck.

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FollowupID: 427083

Follow Up By: Mad Dog (Australia) - Tuesday, May 09, 2006 at 17:35

Tuesday, May 09, 2006 at 17:35
I work for a large yank company here in Oz. I think all of our PC's are leased and regularly turned over.
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FollowupID: 427227

Follow Up By: Gramps (NSW) - Tuesday, May 09, 2006 at 18:08

Tuesday, May 09, 2006 at 18:08
Leasing is the best option in most cases. Nothing worse than having to distribute 'old' PCs to staff. Nothing but a PITA.
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FollowupID: 427237

Follow Up By: Truckster (Vic) - Wednesday, May 10, 2006 at 20:00

Wednesday, May 10, 2006 at 20:00
Yup, leasing is good - BUT ...
Your stuck with DeLL and bleep service
Your stuck with HP and bleep service
Your stuck withand bleep service

etc
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FollowupID: 427552

Follow Up By: Sand Man (SA) - Wednesday, May 10, 2006 at 21:35

Wednesday, May 10, 2006 at 21:35
Leasing isn't much of an option when you are supporting 1500+ Desktops and 200-300 Laptops.

We just take delivery of the new boxes, zap 'em with the "Gold Disk" to install everything and give them to the end user.

It's only when something like the Adobe problem crops up (on some of our own internal PC's) that you do a problem analysis and find out what the problem is.
Our American colleagues in some cases are still running Windows 2000 or less.
Bill


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Follow Up By: Truckster (Vic) - Wednesday, May 10, 2006 at 22:29

Wednesday, May 10, 2006 at 22:29
Ours come preinstalled when we do a turnover :)
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Follow Up By: Gramps (NSW) - Thursday, May 11, 2006 at 00:43

Thursday, May 11, 2006 at 00:43
Leasing was the only way to go when supporting 3,500+ desktops and 400 laptops spread over 100+ locations in NSW alone. Used to take delivery of 500 units at a time, automated some of the build process and used schoolkids to finalise configuration (OS/2 then Windows NT).
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FollowupID: 427613

Follow Up By: Gramps (NSW) - Thursday, May 11, 2006 at 01:15

Thursday, May 11, 2006 at 01:15
Truckie,

Depends on how good your agreement is, your relationship with the provider and how you define service.
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FollowupID: 427616

Reply By: MichaelR - Monday, May 08, 2006 at 21:48

Monday, May 08, 2006 at 21:48
If you only want to read .pdf files, I would forget about that horrible adobe acrobat that constantly pops up all over the place and takes ages to load as well as slowing down the computer start-up. Get Foxit Reader. It's small and quick and not at all annoying. And it's free
AnswerID: 171625

Reply By: angler - Monday, May 08, 2006 at 22:11

Monday, May 08, 2006 at 22:11
I also had a couple of systems fail when they customer was using sygate firewall. The system wouldn't load and if it did it wouldn't shut down. and was extremely slow.
Uninstalled sygate and did a reload with latst version and it seems OK.

Wonderful things these automatic updates. If it works with microsoft then its OK, pity about everyone else. B*&^#y Bill Grates.
AnswerID: 171632

Reply By: Rosco - Qld - Monday, May 08, 2006 at 22:17

Monday, May 08, 2006 at 22:17
Thanks blokes

V7.0.7 reader solved the prob ... I'll check out that Foxit job though.

Bloody amazing this forum heh ?? More info than you can shake a stick at.

Cheers

Rosco
AnswerID: 171633

Follow Up By: Sand Man (SA) - Monday, May 08, 2006 at 22:43

Monday, May 08, 2006 at 22:43
No worries Rosco,

Thought it would.
We spent a while trying to identify the problem without much success, until we decided to try the latest version of Acrobat and "fluked" success.

Then we sit back and tell the Yanks how bloody good we are:-)
Bill


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FollowupID: 427064

Follow Up By: Truckster (Vic) - Tuesday, May 09, 2006 at 07:55

Tuesday, May 09, 2006 at 07:55
We knew straight away what the problem was, but we are not allowed to do anything about it... LOL

We have a team meeeting today, so shall spit the dummy :D
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FollowupID: 427089

Follow Up By: cokeaddict - Tuesday, May 09, 2006 at 16:42

Tuesday, May 09, 2006 at 16:42
get it right ..its "poke" a stick ay....got it ?
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FollowupID: 427210

Follow Up By: Rosco - Qld - Tuesday, May 09, 2006 at 16:48

Tuesday, May 09, 2006 at 16:48
Coke ... probably too much information, and I expect I don't know what you go around poking your stick at .. OK ??

As for me, I usually find a good shake will suffice ..... :o))
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FollowupID: 427213

Reply By: Member - Andrew W (SA) - Tuesday, May 09, 2006 at 14:25

Tuesday, May 09, 2006 at 14:25
work around is to start Acrobat manually, and then it will work bringing up the page in the browser.

AnswerID: 171714

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