GU Nissan 4.8lt clutch failure

Submitted: Thursday, Jul 27, 2006 at 13:05
ThreadID: 36203 Views:3217 Replies:7 FollowUps:8
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Hi.

Some of you may recall my reporting a clutch failure on my 4.8 lt. 2002 GU at 67,000k, a failure which in fact I had been reporting since the 5000k service.

As a retired mechnaical engineer well experience in things automotive, I refused to accepting Nissan Melbourne's simplistic assessment that the failure was the result of fair wear and tear.

Well after Nissan did every thing they could to stall and put me off, Nissan and I had our day in court. They Lost

I was able to prove that the dual mass flywheel now used by many manufacturer's was of insufficient mass to act as an effective heatsink. This consiquently lead to over heating which then went on to...... and then.....

Other key points that I was also able to prove in court were;

a. The flywheel hand only been partially ground leaving the bulk of
the contact surface in the rough machine state of 6.4 mirons.
The specs called for 1.2 -2.2 microns.

b. The flywheel had not been checked for runout when installed.
The run out of 0.2mm caused a worned step on the flywheel face.

c. The clutch plate has been impacted during assembly badly dishing
it. This resulted in the clutch plate hub hitting the end face of the
crankshaft and so limiting pressure plate clamping loads.

d. Heat, in excess of 400 deg C did the rest.

The moral of all of this is simply -

Don't go bagging the vehicle - other than the clutch my Patrol it's great.
Don't argue your case on emotion - stick to the facts.
Don't set out to trying to "prove" you are right - let the physical speek for itself.
Finally if you have facts that support your claim, "don't let the bastards wear you down." - Hang in there - you can win.

Safe motoring

John Ess

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Reply By: Truckster (Vic) - Thursday, Jul 27, 2006 at 13:09

Thursday, Jul 27, 2006 at 13:09
and after all of that, they could have just replaced the clutch in the first place, and had a happy customer, and saved legal costs...

The older i get the less I understand this world..
AnswerID: 185593

Follow Up By: Member - Michael J (SA) - Thursday, Jul 27, 2006 at 13:33

Thursday, Jul 27, 2006 at 13:33
You are so right Truckster, but goes to show that just because it is a big company, if you are right and can prove it, you don't always get shafted...

-and well done John, love to have you on my side anytime;))

Cheers
Michael
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FollowupID: 442437

Reply By: Leroy - Thursday, Jul 27, 2006 at 13:12

Thursday, Jul 27, 2006 at 13:12
Just out of curiosity, does the 4.2td use a dual mass flywheel yet? A mate had his clutch fail at 47k and Nissan put it down to wear and tear. He wasn't impressed as he had cruisers and never changed a clutch.

Leroy
AnswerID: 185595

Reply By: Member - John (Vic) - Thursday, Jul 27, 2006 at 13:48

Thursday, Jul 27, 2006 at 13:48
Good one, well done.

May I ask what the Judgement in your favour actually said / ordered?
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AnswerID: 185601

Reply By: Robin - Thursday, Jul 27, 2006 at 14:33

Thursday, Jul 27, 2006 at 14:33
Hi John

Good on you !

I think you need to be retired to have time for all these details.

Have same car - with 117,000km on it.

Love to know condition of clutch - but don't know any way to check
it - any ideas ?

Didn't know it had dual mass flywheel either.

On damage issue, mine had to have new engine when brand new
and just before it was replaced by FTG nissan I happened
to have good look around and noticed that there were dents
in panels next to gearbox from when car assembled.

Dents were roughly painted over, never was happy about this.

Been perfect car since - 4 years later and still nothing
else I would buy instead.

Robin Miller
AnswerID: 185617

Follow Up By: Leroy - Thursday, Jul 27, 2006 at 15:37

Thursday, Jul 27, 2006 at 15:37
Do you mean the floor pan Robin? When I had my gearbox in and out a couple of times and then the box replaced I noticed the dent in the pan. I just put it down to it's a big cumbersome piece of metal to manouver to get into place.

Leroy
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FollowupID: 442472

Follow Up By: dj Patrol - Thursday, Jul 27, 2006 at 17:20

Thursday, Jul 27, 2006 at 17:20
Mine also had a new short motor at 700km is your one a 4.2td

dj
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FollowupID: 442512

Follow Up By: camwill69 - Thursday, Jul 27, 2006 at 18:10

Thursday, Jul 27, 2006 at 18:10
Hi all,
8000 km ,2005 model 4.2 td and on third clutch. Replaced with haste. 10 x days??? Great truck but the faith has gone. What else do you buy. This is the third patrol in a row and just love them but it must stop if this is the service that you get.
Regards,
Camwill69
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FollowupID: 442524

Follow Up By: Robin - Thursday, Jul 27, 2006 at 18:18

Thursday, Jul 27, 2006 at 18:18
Mine's 4800

Guess it is a big lump of metal - but I examined 15 other new Patrol's and no others had dent in floor pan - tunnel part.

You win Camwill69 - how to you get to 3rd clutch in 8000km

Mind you , we are on our kids 3rd Ipod under warranty since Xmas

Robin Miller

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FollowupID: 442528

Follow Up By: camwill69 - Thursday, Jul 27, 2006 at 18:23

Thursday, Jul 27, 2006 at 18:23
Hi Robin,
The clutch keeps breaking and Nissan keeps replacing. Cancelled trip to canning, as do not think vehicle will make it.
Regards,
Camwill69
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FollowupID: 442530

Follow Up By: Marn - Thursday, Jul 27, 2006 at 19:49

Thursday, Jul 27, 2006 at 19:49
Try an aftermarket clutch? Genuine nissan ones are weak maybe aftermarket would be better???
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FollowupID: 442554

Reply By: Eddy - Thursday, Jul 27, 2006 at 19:30

Thursday, Jul 27, 2006 at 19:30
Hi John.

I am astounded at your faith in the manufacturer.

"Don't go bagging the vehicle - other than the clutch my Patrol it's great.
Don't argue your case on emotion - stick to the facts.
Don't set out to trying to "prove" you are right - let the physical speek for itself.
Finally if you have facts that support your claim, "don't let the bastards wear you down." - Hang in there - you can win. "

They have dragged you through the mire.
All you did was buy one of their products.

I spent 8 years on a production line as a lad.
I was employed as a quality control inspector in a tractor\bulldozer factory.
Years later I was a foreman in a toyota dealership.

What you have described to us is, if the facts are as stated in your post:
1\. poor quality control procedures.
2\: Poor assembly procedures.
3\: poor poor quality output to the end user.
4\:total contempt for the customer at warranty level.

"Don't let the bastards wear you down"

They wore your clutch down with their attitude and I suspect also a few other less robust owners.

Eddy
AnswerID: 185667

Reply By: Member - Rob G (SA) - Thursday, Jul 27, 2006 at 23:25

Thursday, Jul 27, 2006 at 23:25
G'day John,

I've only just joined and I read your notice with complete interest. I too have a 2004 GU Nissan Patrol with 63500 on the clock and it is currently in Grand Nissan in Adelaide with the exact same problems you have experienced! My problem is that after several phone calls, mainly to Nissan Head Office in Melbourne my partner (in business) and I were told to, "go buy a Cruiser"!! This was from the guy who is in charge of handling the warranties!!
We have had 15 Nissans in the past 9 or so years, mainly for business and this was their attitude!!! Makes my blood boil! The final outcome was that we have to pay $1820 for the clutch as Nissan dispute that there is a problem and it doesn't come under their warranty clause.

Rob
AnswerID: 185729

Follow Up By: Member - John (Vic) - Friday, Jul 28, 2006 at 01:52

Friday, Jul 28, 2006 at 01:52
Sounds like the same attitude in regards to the 3.0L issues.
"3.0L issues"!!!! What 3.0L issues??? nobody has any problem with our 3.0L motors.
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Reply By: Bilbo - Friday, Jul 28, 2006 at 00:07

Friday, Jul 28, 2006 at 00:07
Well done, John Ess.

More people should do this. I've just finished a 2 month battle with Western QBE over an insurance payout on a stolen 'Cruiser. I was initally offered $36,000.00 on a $47,000.00 policy. I was initially prepared to settle for $45,000.00 but they insulted my intelligence, I saw red and went for broke! Consequently, I won, they lost. They paid out the full $47,000.00. How stupid are these people to uspet you and expect you to walk away. They assume that you won't argue.

As John Ess says - keep the emotion out of yer contentions, Just let the anger drive your aspirations, but stick to the facts and only use "I'll see you in court" as a last resort.

Being retired myself I now enjoy taking them on!

Bilbo

AnswerID: 185735

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