Help with X Trail please

Submitted: Monday, Sep 11, 2006 at 16:08
ThreadID: 37631 Views:5625 Replies:8 FollowUps:4
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My daughter has a 2004 X trail.

At the 20,000 km service, she complained of brake pedal shudder, when applying the brakes.

Nissan would not fix it under warrantee, and said the rotors had hard spots in them. Solution was to machine rotors at a cost of $189.00.

Now the car has done 40,000 kms and is now due for a service, and the problem is back.

They say it is her driving that is doing it.

I think not, she is a gentle driver, and her previous ride, did 120,000 kms with the rotors being touched.

Has anyone heard of this problem.

Thanks Guys

Regards

Col
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Reply By: Max - Sydney - Monday, Sep 11, 2006 at 16:57

Monday, Sep 11, 2006 at 16:57
Col - this sounds like faulty goods to me. Hopefully she is in your state motoring organisation. If she is, I reckon she / you ought to enlist their help in sorting the blighters out. Might pay to get an in warranty inspection to see what else they are glossing over.

Dealers have a way of treating women as idiots, but they can't do it with the NRMA etc.

Max
AnswerID: 193995

Follow Up By: Member - Cruiser (NSW) - Monday, Sep 11, 2006 at 18:01

Monday, Sep 11, 2006 at 18:01
I will second that.

A friend of ours in Newcastle has a Xtrail and at 10000k the clutch went on it and was replaced under warranty, however, at 24000k it went again and when she went back they treated her with contempt and told her it was her fault and the way she drove. The also told her that she should not be towing anything (a 16' Jayco) at all and that thats what had contributed to it.

In fact, at the 10000k mark, the same daler had suggested that she pay the difference between the cost of a standard clutch and a heavy duty clutch because she tows a caravan.

Not happy with the response, she went to NRMA and problem was sorted immediately.
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FollowupID: 451895

Reply By: Willem - Monday, Sep 11, 2006 at 18:12

Monday, Sep 11, 2006 at 18:12
SWMBO(little old lady) has a 2003 Xtrail Auto which has now done 52,000km without a problem. Brake pads are original and just over half worn. The vehicle is driven in a country town and also used for long trips to the Big Smoke etc.

Cheers
AnswerID: 194005

Reply By: DOBBO60 - Monday, Sep 11, 2006 at 21:48

Monday, Sep 11, 2006 at 21:48
I had a 2002 Holden Frontera that developed a clutch shudder almost from new, but the local Holden dealer couldn't find fault with it and said it was the way that I drove it , until I took a print out from this forum to them, of several other owners who had the same problem, and suddenly they owned up that there was a fault with the Frontera's and Jackeroo's . As a gesture of goodwill, they replaced it at 50,000km.
Like most dealers, they are all too happy to take your hard earned cash, but you have to back them into a corner when something goes wrong and it ends up costing them!
AnswerID: 194054

Reply By: bob&loz - Monday, Sep 11, 2006 at 22:05

Monday, Sep 11, 2006 at 22:05
something you could try which I find works in a lot of cases is to take the wheels off and give the rotors a REAL GOOD spray of pressure pack brake cleaner. Make sure you spray both sides and turn the disc while spraying to get it evenly around

Bob
AnswerID: 194058

Reply By: Member - 'Lucy' - Tuesday, Sep 12, 2006 at 00:58

Tuesday, Sep 12, 2006 at 00:58
Everyone

I purchased a new JEEP Cherokee in 05 and was infgrmed that they 'chew' disc pads and rotors which need to be changed around the 25,000 - 30,000km mark. (food for thought.

Made a few more enquiries and ascertained that the 02 models did this as they only had discs on the front.

So I whipped down to the Brake service shop I have been using for years and have a chat to the owner about this.

He just shook his head and pointed to a Peugoet (think thats how you spell it) in the back of the work shop and informed that it was 15mths old, just over 20,000kms on the clock and all pads and front rotors had to be replaced.

WHY????????????????

Firstly - Due to the demise of asbestos in brake components (pads) the replacement material is excellent but ferocious on the rotors.

Secondly - The ABS, ECS and 'higher tech' four wheel disc braking is just fantastic and safe but comes at a price. ie rotors and pads.

Now! he said: you don't have to be a hard driver, mad driver, etc etc for this to happen.

It depends on a heap of factors such as geographical area ( city, country) Terrain (hilly, flat) Type of roads ( Bitumen, dirt) gross weight (self explanatory) weather conditions, tyres. Type of material used by manufacturers brake setup ( Ratio differential in force from front to back) etc etc. Basically your name it and factor it into the equation.

OUTCOME:

Brake pedal shudder due to hard spots (O/heating)

Chewed out pads and rotors, with fronts much more prevelent to rears.

I have since heard of this happening on a new Ford sedan belonging to guy I know reasonably well. Lived at the time on the Eastern Melbourne rural/urban interface in hilly terrain and dirt roads. Wife was predominant driver and drove 'carefully'.

Also checked the above out at a aftermarket JEEP speciallist I frequent. Same story - just a modern vehicle/life experience that may or may not happen to YOU.

OUTLOOK:

New materials are being developed all the time and the aftermarket products available here in Australia seem to be of a much better standard than OEM

JEEP dealership/ service manager told me personally that he offers DBA replacements over OEM when necessary as they are a superior item .

In conclusion it would appear to be a reasonable wear and tear item on new vehicles.

Now just as an aside. Willems vehicle with 52,000kms on it and long distance driving for a lot of those Kms on flat bitument( there are no hills in your area Willem) with substantially less braking than a similar vehicle driven in a city every day of the week through peak hour traffic, rain and other chit (ie Melbourne)
will have a vastly different ration of wear and tear.

Have a good one
AnswerID: 194083

Follow Up By: Willem - Tuesday, Sep 12, 2006 at 06:18

Tuesday, Sep 12, 2006 at 06:18
Lucy

The things you learn if you own a JEEP (or an XTRAIL for that matter)....LOL

Yes, well put. Pretty flat country around here although ladies tend to be very heavy on the brakes when it comes to autos. Then again, here in the country town, minimal braking is required as driving is limted to short trips to the shop etc. No traffic lights and no bumper to bumper traffic helps as well.

My Datto has discs all round and would probably clock up 100,000km before brake pads need replacing. I did have the rotors machined at 300,000km though as there was a bit of grained wear on them.

Cheers
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FollowupID: 451974

Follow Up By: Member - 'Lucy' - Tuesday, Sep 12, 2006 at 12:34

Tuesday, Sep 12, 2006 at 12:34
'lo wanderer

Hows the gout, hips, eyes, prostrate, balance, aches & pains etc these days. Nothing a dose of 'white lightning' couldn't/wouldn't fix no doubt. (LOL's).

Modern Vehicles - what! with the electronics, anti polution gear, new age materials etc etc I am terrified to take that JEEP mother off the bitumen or outside of telephone coverage in case of a 're-coverage' urgency.

It has given me some food for thought during the 'shakedown' phase of the warranty. A few dud components from OEM suppliers like Bosch, Some Torque Converter supplier, rotors (have to be changed soon to DBA's) and a re call on front ball joints that has apparently been an issue on all models of the KJ Cherokee and the USA FDA(something like that) have made Chrysler recall them world wide.

Other than that it is pretty good.

At the moment in the panel beaters as SWMBO had a leetle reversing touchup in a shopping centre carpark last weekend.

punched a 'dimple' in the rear drivers corner of the rear plastic bumper bar.

$1,500 thank you very much. $1,000 for new bumper bar and rest in paint and labour.

GIO the insurance company and excellent to deal with. Nothing a problem. Even arranged a hire car for us without being asked. Actually insisted that we have one.

K

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FollowupID: 452020

Reply By: Member No 1- Tuesday, Sep 12, 2006 at 07:59

Tuesday, Sep 12, 2006 at 07:59
have had the same problem in three cruisers...an 80 series and 2 x 100 series.

I narrowed the fault down to drivers...me once ( no not really) and swmbo ( god bless her gorgeous ass) ...
it goes like this

leave the hand brake on and the rotors overheat Warp..........this ends up giving pulstations in the brake lines compounding the factor to all rotors. Machining helps for in the short term, but back it comes after awhile as the rotors now have soft and hard spots due to the overheating.( this is my theory on why it returns)

Remedy:...(for the above)
replace rotors and PULL The Bloody Hand Brake ON so you cant drive away...not without some very noticable restriction at least

Another cause is incorrect wheel fitting .. see here
AnswerID: 194091

Follow Up By: herkman - Tuesday, Sep 12, 2006 at 09:05

Tuesday, Sep 12, 2006 at 09:05
Thanks guys for all your input.

Have spoken to DBA who say the disc is too light.

Now comes the round of sparing with Nissan, who seem very reluctant to do anything about the problem, except take money off her, and then she still has the fault.

Regards and again thanks

Col
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FollowupID: 451993

Reply By: Frank_Troopy - Tuesday, Sep 12, 2006 at 12:40

Tuesday, Sep 12, 2006 at 12:40
One thing to remember, particularly if you tow; if you stop your vehicle immediately after very heavy braking, the part of the disk that is under the caliper cannot cool at the same rate as the rest of the disk. Just moving forward a smidge now and then until the disk cools a bit can prevent a disk from warping.

Cheers Frank.
AnswerID: 194128

Reply By: herkman - Wednesday, Sep 13, 2006 at 21:37

Wednesday, Sep 13, 2006 at 21:37
After speaking to Nissan head office, the dealer service manager got the S..TS and has asked the area service guy to check the car.

Service Manager states that Nissan warranty does not cover brake problems after 40,000 kms.

No wonder, particulairly since they fix ed the problems they thought at 20,000 kms
what is the Nissan warranty worth.

Thanks guys for all your feedback.

Regards

Col
'
AnswerID: 194432

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