Who is Doing Who In/On the 'Warranty Game'
Submitted: Saturday, Sep 16, 2006 at 22:10
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Member - 'Lucy'
I am a member of a JEEP
forum on Yahoo and there was a reference to a pro-rata 7/70 on a vehicle.
I thought I new what this was, however decided to risk red face embarrassment ( I am such a sensitive one) and ask.
This is the reply:
'In the USA, 7/70 means seven years or seventy thousand
miles, which
ever comes first. Once you reach either milestone that is it for
the warranty. They offer this longer warranty period because vehicle
sales are extremely competitive here. I note GM has now begun to
offer a 1000,000 mile warranty on their new cars and light trucks. I
wonder if DC will have to follow that lead.
I wonder what the typical warranty is in Australia? Of course it
would be expressed in Kilometers, as that is your system.
Jeff
2005 CRD Sport'
What more can I say
Reply By: geocacher (djcache) - Saturday, Sep 16, 2006 at 22:38
Saturday, Sep 16, 2006 at 22:38
Most of the manufacturers that aren't struggling for sales offer 3/100 in that terminology. ie. 3 years 100,000km.
Mitsubishi who are slowly working toward fulfilling the Button car plan which was only to have 3 vehicle manufacturers in Australia (ie. going broke) are offering conditional warranties that last for longer on parts of the vehicle but only to the first owner if I'm correct.
A couple of the Korean's who are slowly working their way in have done so with longer warranties but you wouldn't want to own most of their products for long enough for the warranty to run out.
Dave
AnswerID:
194882
Reply By: Darian (SA) - Sunday, Sep 17, 2006 at 08:04
Sunday, Sep 17, 2006 at 08:04
Mitsubishi in Australia - warranty covers everything up to 5 years - after that (for the original owner only - technical "cop-out" in my view) the engine and drivetrain is covered for another 5 years (including connected peripherals stuck to the drivetrain, like starters and alternators etc.).
AnswerID:
194897
Reply By: Bonz (Vic) - Sunday, Sep 17, 2006 at 08:16
Sunday, Sep 17, 2006 at 08:16
Nissan have a "If you call Customer Service and We think its fair We will pay for that broken 5th gear out of warranty" warranty, I have heard it also stretches to blown motors too, we MAY see......
I just saw the ad for the GM 100,000 5 year warranty not three mins ago, not quite 7 years but impressive nonetheless
Mind you in the land of the free and their Northern neighbour they have VERY impressive tyre wear guarantee's too, and get this.......They honour them even if you are not in a major city
AnswerID:
194898
Reply By: Member - Doug T (W.A) - Sunday, Sep 17, 2006 at 09:19
Sunday, Sep 17, 2006 at 09:19
It's a big play on numbers as far I'm concerned, our 102,000klm is only 60,000
miles so are we missing something or what, Who remembers when we used
Miles and the speed limit out of town was 60mph ,I doubt very much if you were doing 70mph that you would get pulled over now that same 10mph = 16.09klm and it sounds more so your zapped .In Qld they say Every K over is a killer , so at 101 kph your dead and at 99kph your fine . In WA it's drop 5kph thats only 3.1mph .
It's BS and just for revenue,
AnswerID:
194901
Reply By: Member - Bradley- Monday, Sep 18, 2006 at 12:23
Monday, Sep 18, 2006 at 12:23
subaru have had a 3 year UNLIMITED ks warranty for many years now, but we are talking a premium priced japanese built machine.
Having a warrany on paper isnt worth bleep e if all the dealers are too damn tight and sleazy and will go to any length to avoid doing warranty work. (ie holden)
AnswerID:
195064
Follow Up By: Member - Andrew W (SA) - Monday, Sep 18, 2006 at 12:31
Monday, Sep 18, 2006 at 12:31
I am told that the cost of Subaru warranty is in the cents per vehicle. (this was a few years ago, but 12c was mentioned by someone who should know).
The dealers only act on the prompts from the manufacturer and their service/warranty coordinators for each area. If every claim is a nightmare - if they get underpaid for the hours worked on a problem, they are going to avoid at all costs.
Speaking with the service coordinator - regional management whatever they call them for each manufacturer, can yield better results - sometimes, if only because of creaky door syndrome.
Cheers
Andrew.
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