Bunnings hardware customer relatiions?.

Well I've got to say the dear old girl who fronts Bunnings, Fountain Gate, is a gem.

She knows her stuff. I no longer bother wandering about looking and trying to find staff to help. Just yesterday I needed some Pop Rivets and on the way in asked her where they were. "Aisle 8" without hesitation was the reply.

I was in and out in five minutes. In and out of Bunnings that is. The other never takes me that long LOL.

i went to woolworths the other day and had to wait for a chectout to get out 24 chectouts and only 4 were working left there and went to bunnings no checkouts working told to go to trade counter this was on friday afternno at approx 4.30 pm if this is surfacethey have a lot to learn as` the small induvadual trader are eaten up i suppose this is the surface we have to get used too NOT GOOD

Axle, when they ask me "How are you today" I always answer "You don't want to know." And guess what ?
They never do !

Our Bunnings has a young disabled girl out the front always smiling and happy and much to my four year olds delight always brandishing a smiley face stamp!!

Sandy

I got told off by one of the ladies not just two weeks ago. I went in, bare feet, to get some cans of Australian Export degreaser that sit at the front door (bargain at $1.99, needed 6 to clean the undercarriage!!!)

Sir, it is the policy of the store that you do not enter without shoes on, if you choose to ignore this then you are at your own fault if anything happens...

Like derrr! We are not in America, I'm not going to sue your company if I drop something on my foot/feet.

I said yep, I'll be five seconds and I was, in and out in a jiffy, coins in hand ready to go...

They are there for a far more sinister purpose.

They are the ones who check your bags to make sure you are not walking out with stuff. The fact they are told to greet is a sideline.

Frankly I'd rather not be greeted each time i enter and exit...id rather just walk in and out being antisocial.

and im not even old and crotchety like you guys yet???

:-)

Jeff

wooooohhh ----- whats wrong with everyone here --- the company is trying to put on a friendly face and you're all being critical ---- and whats "sinister" about it ---- unless you have some illegal intent yourself ---- a friend of mine works for Bunnings and you would not believe what some people try to get away. The sad part is they only detect a small portion of those low life - who we end up paying for.

I have never read so much cr@p!

If you don't like it get over it!

Surely you have more constructive contributions to this site.

My wife works for Bunnings. Started out as a people greeter. One of the things a people greeter is supposed to learn is where EVERYTHING is in the store. The store here in Bunbury has 44,000 different items. As yet I have yet to trip my wife up. I ask and she can tell me where everything is. She is a bit Pi$$ed off though. They are about to add 14,000 new items and she has to learn where they will be lol.

Peter

Im suprised people still go there.. the 10 yr old "EXPERTS" they have working there, are brilliant on $2.00 an hr...

Customer "hi I want to build a..."
Staff... *sound of someone running away screaming*

Customer service?? Long gone.

Gooday,
been away O/seas for a few weeks.

When they ask me "How's your day been?" just about wherever you go, which really gives me a pain in the armpit as it is said with such plasticity & lack of meaning I reply-;; " Mate when you get to my age every day is a good day, some are just better than others!!!", this stuns 'em into silence ( 68 next month).

Also a happy story from Bunnings Mascot about a year ago. My Wife & Daughter bought some numbers to put on Unit doors after repaint, arrived home to find two of the same No stuck together. Wrote a note & posted the extra one back.
A few days later came a double pass to the Pictures with a very warm thankyou note for their honesty.
Cheers,
boroma 604

Hi All.
Coincidently, I went to my local Bunnings yesterday looking for stuff to make up a shower gadget for the caravan.
Spoke to the young lady "Greeter" about what I had in mind and, Guess What, she knew what I was talking about and where to find it.
"You will find pvc fittings in aisle 12, shower heads in aisle 22, and if you still can't find what you are looking for go to the trade desk and ask for John, he's a keen camper and should be able to help"
As it happens, I didn't get the bits I needed but I did meet another enthusiastic camper and we "swapped lies" over a cup of coffee.
Made an otherwise ordinary day just a bit special.
Disco

Gordon Bennett.