GU Fifth Gear Failure

Submitted: Sunday, Oct 15, 2006 at 18:32
ThreadID: 38531 Views:2647 Replies:10 FollowUps:23
This Thread has been Archived
Just had 5th gear failure on my 2000 4.2 TD. Took the truck to local Nissan Dealer who had mechanic drive the vehicle, he reported that 5th was shot and yes, this was a known problem with GU models 1999 to 2000. Dealer forwarded all details to Nissan HO. The next day the dealer notified me that as the truck was over 6 years old, Nissan would do nothing, and I would have to pay $2500 to $3000 to have a well documented fault repaired.
My vehicle is 6years and 3months old with only 110,078 Km on the clock, (barely run in) in my oppinion .
Today I sent a letter to Nissan Motor Co Lty Ltd, Customer Relations Manager and I am awaiting the outcome with baited breath.
Has any body else been knocked back on such a well documented fault ????
Back Expand Un-Read 0 Moderator

Reply By: Member - John - Sunday, Oct 15, 2006 at 18:42

Sunday, Oct 15, 2006 at 18:42
Bugger, fingers crossed, mine is 2000 model too. Hope it doesn't happen, but if it does, in my books and I am sure consumer law, Nissan are liable. Will be watching this thread with interest. Good luck.
John and Jan

Lifetime Member
My Profile  Send Message

AnswerID: 199303

Reply By: Truckster (Vic) - Sunday, Oct 15, 2006 at 18:45

Sunday, Oct 15, 2006 at 18:45
yes, known fault with early models. The shaft was changed with a modded one

how many thousand yrs do people think nissan/yota/mitz etc should be liable for repairs on machinery?
AnswerID: 199305

Follow Up By: Member - Axle - Sunday, Oct 15, 2006 at 18:59

Sunday, Oct 15, 2006 at 18:59
How the hell do these companys make these stuff ups?, after having a previous model with no problems.Its Pathetic to think they had a lubrication problem on those shafts in the year 2000.

Axle.
0
FollowupID: 458129

Follow Up By: Truckster (Vic) - Sunday, Oct 15, 2006 at 19:21

Sunday, Oct 15, 2006 at 19:21
no lube problem, too smaller teeth on them.
0
FollowupID: 458136

Follow Up By: hoyks - Sunday, Oct 15, 2006 at 19:25

Sunday, Oct 15, 2006 at 19:25
The gear boxes were made by Renault and they got the tolerances wrong on where a bearing sits in the box.

Well that's the story I got.

It is all a question of economics. You have 1000 dodgey boxes, so do you bin them or put them into service with no guarantee that they will fail. The other thing is they mightn't have known that they were out of tolerance until they started to fail and they went looking for why.

As for refusal because of the age of the vehicle, BOLLOCKS!! The box failed due to a inherent problem from manufacture and will fail based on hours in operation, not chronological age.
Plenty of supporting evidence around to support your case.
0
FollowupID: 458139

Follow Up By: Trevor R (QLD) - Sunday, Oct 15, 2006 at 22:56

Sunday, Oct 15, 2006 at 22:56
Truckster,

hoyks, seems to understand the "real problems" in these boxes and is on the money with what happened in mine but it's a shame that Nissan don't see it his way when it comes to repairing a failure that could have been prevented.

As for the economics, Nissan has only seen the small financial cost of repairing the batch they put out in this state and decided this is uneconomical. The "real cost" will be felt when the current owners being given the run around, by Nissan, buy other makes for the rest of their 30 or 40 years of motoring (in my case anyway as I know some owners won't see out the life of their current truck LOL!!) I feel it would be more financially viable, for Nissan, to keep the current owners having trouble on side so they continue to purchase more Nissan's in the future. At my rate of purchase over the last 10 years and estimating another 35yrs of motoring (god willing) I estimate Nissan will have lost potentially another 20 sales from me alone (I have averaged 1 new one every 18 months over the last 10 years). Multiply this by the number of people who feel like me and you can start to understand the "real cost" of this debacle.

Regards, Trevor.
0
FollowupID: 458193

Reply By: Member - Niss42 - Sunday, Oct 15, 2006 at 19:05

Sunday, Oct 15, 2006 at 19:05
Thanks guys. I will be watching the thread with great anticipation.
AnswerID: 199310

Reply By: phillip owen - Sunday, Oct 15, 2006 at 19:15

Sunday, Oct 15, 2006 at 19:15
I understand and share your pain.

Know someone who had the same problem, only it happened on a trip to cross the Simpson. Had to tow the var to a nearest town, remove the gearbox and send it to QLD for repair. When it was returned, it worked for a few weeks, then the gearbox packed it in. Had to be sent away again.

Thankfully (and touch wood) it is gone OK now.
AnswerID: 199312

Reply By: Trevor R (QLD) - Sunday, Oct 15, 2006 at 20:02

Sunday, Oct 15, 2006 at 20:02
Hi Niss42,

I have the same model and I replaced mine about 2-3 weeks ago also. Nissan flat out refused to have anything to do with mine but I have 275000km on mine so I am in a very different boat to you with only 110000km on the dial.

One point I will let you in on, check the spacer for the 5th gear on yours and if it is solid (no cut-outs), have a look at the same spacer from the GQ's (to see the difference) and talk about any advantage of using the GQ spacer with a gearbox specialist as this option may help lubricate the mainshaft a lot better than the GU spacer??? and possibly be a better option than using the GU spacer again.

Also was the oil in the box a rusty brown/red colour? Most of the people I have seen and heard of with this problem have the discoloured oil.

In my opinion this is another chaotic shambles that Nissan has not handled very well at all. (the 3lt motor being the other that comes to mind) This problem is well documented, and those that flogged the guts out of 5th gear early on, got a replaced mainshaft, 5th gear and whatever else was needed at the time of fix. But the rest of us who actually nursed or looked after our gears are left to foot the bill in what is a manufacturing fault not a driver based problem and this is what stinks in my opinion. It's got nothing to do with the fact I rarely used 5th in mine to make it last as long as it did more the fact that a dodgy part was used initially and Nissan refuse to own up and fix their mistake.

Good luck but don't hold your breath waiting for Nissan to help you out. Some people do get some recompense when they have the k's that you do so the letter you sent may bring some justice to you and I hope it does. Won't help me now though.

Regards, Trevor.
AnswerID: 199324

Follow Up By: Member - Niss42 - Sunday, Oct 15, 2006 at 20:23

Sunday, Oct 15, 2006 at 20:23
Hi Trevor,

Thanks for the great response.
I have not checked the oil colour as yet but have heard about the discoloration before.
Will await Nissan's response !!!!!
Barry
0
FollowupID: 458164

Follow Up By: Member - JohnR (Vic)&Moses - Sunday, Oct 15, 2006 at 21:58

Sunday, Oct 15, 2006 at 21:58
I had a Rangie, manual box, 5 speeder that they wound't do anything about when it did input shaft bearings and 5th gear at 60,000. Just lucky the bits didn't fall into the gear train beneath.
0
FollowupID: 458189

Follow Up By: Trevor R (QLD) - Sunday, Oct 15, 2006 at 22:34

Sunday, Oct 15, 2006 at 22:34
Some would say lucky John, others would say unlucky. I would prefer to look at the bright side and say lucky, like you.

Mine was repaired before it let go, just noticed slight degeneration of overall feel of my gearbox and then done the oil change to help the situation and when I did it was the rusty brown/red colour and I knew straight away I was in the p@@. Preferred to have it done on my terms and not on the side of a track somewhere, as it turned out it wasn't far from being a real problem. Overall I think I have been "lucky" in my situation also but still peeved off none the less.

Cheers, Trevor.
0
FollowupID: 458191

Follow Up By: dj Patrol - Monday, Oct 16, 2006 at 17:35

Monday, Oct 16, 2006 at 17:35
Well trevor looks as if im in for the overhaul too can you tell me how much of the box was done and if only bearings or whatever was done & what costs you were up for, I am thinkin of a g/box specialist first. Were parts available as we are about to have a trip away Love to hear back from you.
dj patrol
0
FollowupID: 458266

Follow Up By: Trevor R (QLD) - Monday, Oct 16, 2006 at 19:45

Monday, Oct 16, 2006 at 19:45
Sorry to hear your troubles dj,

Mine needed a full set of bearings, seals, mainshaft and 5th gear and I also replaced the clutch (H/Duty exceedy) while I was there. Also had the 3.7 crawler gear put in the transfer case as well and all up it was 5 grand. Gearbox parts and labour would have equated to 3400 including clutch, and was done by a driveline specialist. If you are in Brisbane and want his name, let me know, he is on the northside.
Parts were readily available but I asked for a GQ spacer to go in beside the 5th gear as it is my understanding they allow more oil to lubricate the shaft better than the GU equivalent, this was recommended by the mechanic and I agreed when shown the two parts side by side. Mine was off the road for an entire week but we had to wait a day or two for the transfer gear so it could have been ready in 3 or 4 days if not for this.

As for your discoloured oil, mine was discoloured again 300km after my oil change when the gearbox bloke dropped the oil when removing the box. So if you want to take a sample of your oil again now it would still most likely be discoloured if it was discoloured prior to you changing your g/box oil.

Good luck with whatever is needed to be done and I hope you have better luck with Nissan than I did. Remember I had 275000km on mine, so Nissan weren't interested in what I had to say or wanted.

Regards, Trevor.
0
FollowupID: 458289

Follow Up By: AJB - Tuesday, Oct 17, 2006 at 17:10

Tuesday, Oct 17, 2006 at 17:10
Interesting thoughts about Nissans treatment of current customers Trev. Remember the sheep anology?
0
FollowupID: 458475

Follow Up By: Trevor R (QLD) - Tuesday, Oct 17, 2006 at 19:16

Tuesday, Oct 17, 2006 at 19:16
Sorry AJB I don't remember the sheep analogy, can you enlighten me please.

Thanks, Trevor.

PS I'm blonde so go easy on me LOL!!!
0
FollowupID: 458486

Follow Up By: AJB - Wednesday, Oct 18, 2006 at 20:35

Wednesday, Oct 18, 2006 at 20:35
You can shear a sheep all its life but you'll only skin it once!
0
FollowupID: 458713

Follow Up By: Trevor R (QLD) - Thursday, Oct 19, 2006 at 08:29

Thursday, Oct 19, 2006 at 08:29
Oh yeah, it's all coming back to me know LOL!!
Too much of the wacky toobacky when I was youger, no memory now.

Trevor.
0
FollowupID: 458767

Reply By: Member - Robyn J (QLD) - Sunday, Oct 15, 2006 at 20:18

Sunday, Oct 15, 2006 at 20:18
Our Nissan 4 2000 went in June last year. They stopped supporting this problem a couple of months before we started on the 17000 trip, if my memory serves me well. So if it had broken at the beginning of the trip April we probably would have been ok but because it happend on the last day driving back to Brisbane we didnt get a look in at Nissan. Will admit we didnt get the car to Nissan straight a way because we had rushed home from WA to a sick father who lost his battle a week later when if we hadnt rushed home would have still been on the road.
Nissan dealer did give us a discounted price for repairs. Our other problem was we had a extended warranty and because we didnt get the car serviced every 6 months or 10000 ks which we had always done prior to the trip but when we tried over in WA no one could fit us in for a service unless we waited around a week in one place and we didnt have the time to do that, so we lost out on that warranty as well. My husband ended doing his own service on the road but they still knocked it back even though on the service that was required thaey would not have even lookded at the oil in the gearbox.
AnswerID: 199331

Follow Up By: hl - Monday, Oct 16, 2006 at 06:56

Monday, Oct 16, 2006 at 06:56
Hi,
Mine was replaced last year at 49000k. It had not failed completely, however, on a trip I noticed 5th gear was getting hard to shift out of. I checked the oil and noticed the brownish colour. Took it in to the dealer and after some stuffing around with bits of the box all over their workshop floor, they ordered a complete new one. This only took 4 weeks but I am much happier with a new box than if they had repaired it.
My truck is a 2001 model and I had the extended warranty.
My theory is that the old box that has been around since the GQ days was just not strong enough for the new engines. The 4.2 got a turbo in '99 and the torque it develops jumped about 100 Nm, same for the 3.0, it does 350Nm and originally the engines used with this transmission were around 250Nm. Just my theory.
I would certainly lean on them, but, realistically, there has to be a cut off.
One thing manufacturers must surely be waking up to is the internet.
In the past, any of these problems would not get widely known. You might tell a few friends, but that would be it. Nowadays 100's if not 1000's of people with an interest in these cars will know every common issue that develops.
Cheers
0
FollowupID: 458199

Follow Up By: Bilbo - Monday, Oct 16, 2006 at 23:10

Monday, Oct 16, 2006 at 23:10
HL,

I'm afraid your theory about the 'weaker' GQ box is incorrect. The GQ box was without doubt the strongest box ever put into a light truck. That's exactly what it is - a truck gearbox.

The newer box in the GUs is a weaker box, though it is adequate for the job. Providing it was machined and heat treated correctly when it was made. Some weren't and as you can see they failed.

I've had Nissan 4WD for the last 20 years and abused the hell out of GQ boxes and never came close to breaking one. How does pulling 7.5 tonnes all up in Ford Maverick (Nissan) through bush creeks, rocks and sand and then at 120 kmh on bitumen sound? Illegal probably - but it didn't break.

Brunswick Diesels that converted my GU Nissan to 6.5 litre Chev V8 will only fit pre 1997 GQ gearboxes behind thier Chev engines. Why? Because they can handle all the torque that a 6.5 litre V8 can throw at it.

However, even after 20 years of faithful service from Nissans, the gearbox debacle and 3.0 litre engine fiasco has put a real dent in my faith in Nissans.

Bilbo
0
FollowupID: 458365

Follow Up By: hl - Tuesday, Oct 17, 2006 at 07:33

Tuesday, Oct 17, 2006 at 07:33
There goes my theory...................
Thanks for that info.
Makes one wonder how much they "saved" by this re-design.

Cheers
0
FollowupID: 458387

Reply By: Blaze - Sunday, Oct 15, 2006 at 23:29

Sunday, Oct 15, 2006 at 23:29
Like to add a little bit here. Nissan have known of the problem yet I don't believe they did I general recall, seems funny to me that comapnies like Mitsubishi who we all know are suffering withsales in OZ, can do a total recall on 1993 to 1995 Pajero's for the front balancers. Wouldn't it have paid nissan to just use the boxes as truckster said but replace the 5 gear and shaft.
AnswerID: 199356

Reply By: dj Patrol - Monday, Oct 16, 2006 at 14:44

Monday, Oct 16, 2006 at 14:44
Scary stuff, my GU 1999 4.2 TD I did my g/box oil change a few weeks ago and I am sure mine was discoloured too but i drained it into a old oil tin It was I am certin it was brown but my box is not noisey or loose is there any other signs of a box failure mine has 107,000km on it cause I also treat it good so am I in for it or what. My 5th gear seems ok quite and not sticky,anyone know of any other symptoms or should I just go get it pulled out without any more symptoms big bucks.I woudent stuff around with Nissan again after my Engine failure.I wont ever buy another Nissan though.
dj patrol
AnswerID: 199405

Follow Up By: Member - Niss42 - Monday, Oct 16, 2006 at 16:12

Monday, Oct 16, 2006 at 16:12
Hi DJ,
The only symptom I had was when changing from 4th to 5th @ 95 kph on the freeway, it sounder just like I was dragging a under the truck.
But two days later, when I started it up you could hear a slight growling sound which stopped when you depressed the clutch.
Thanks for the reply,
Barry (niss42)
0
FollowupID: 458252

Follow Up By: dj Patrol - Monday, Oct 16, 2006 at 16:38

Monday, Oct 16, 2006 at 16:38
Well 42 ,
Mine has been growling for about 4 or 5 years now and stops when you push the clutch in thought mabey clutch thrust brg but now sounds you mabey rite hasent got any worse since though.Mind you I took to nissan dealer once the next mourning after it had cooled down with sound like gear ratchet grating sounds while pulling into c/park in 1st gear but hasent done it since I was towing in 5th gear with van on.Did not sound good then and I though it was 5th gear mainshaft then as I was told about Box problems then but nissan road tested it and said it was within its limits. DONT KNOW.
dj patrol
0
FollowupID: 458255

Follow Up By: Trevor R (QLD) - Monday, Oct 16, 2006 at 19:52

Monday, Oct 16, 2006 at 19:52
Hi dj,

I forgot to mention, if you don't drive it in 5th gear it may last a long long time in the state mine was in. SO if you haven't got the dough and don't want to worry about it, treat it like a 4 slot and keep changing the box oil regularly and you should go almost indefinitely like this. It will rev it's ring out in 4th at 110kph but mine has done this for ages with what seems to be nil side effects to engine at all.

Just a thought.
Trevor.
0
FollowupID: 458292

Follow Up By: Member - Niss42 - Monday, Oct 16, 2006 at 20:01

Monday, Oct 16, 2006 at 20:01
Hi DJ,
The only symptom I had was when changing from 4th to 5th @ 95 kph on the freeway, it sounded just like I was dragging a cardboard box under the truck.
But two days later, when I started it up you could hear a slight growling sound which stopped when you depressed the clutch.
Thanks for the reply,
Barry (niss42)

Sorry about the pervious follow uo, I think the didgets work faster then the brain !
0
FollowupID: 458298

Reply By: tomjones83 - Monday, Oct 16, 2006 at 15:29

Monday, Oct 16, 2006 at 15:29
Niss42,

Sorry to hear about your problems mate. If you can rally up a few people that are currently having the same problem you will fall into some luck after constant pushing with the people at Nissan HO.

I have a '02 TI Patrol and haven't had a single problem with it, awesome truck and damn its nice offroad. Some people think taking a TI offroad is mad but, hey, that's what they are built for.

The other car is a 2003 Nissan Pulsar, I have had the world of problems with it basically since day one. I only finally had the problem resolved last Thursday but, most unfortunately I have to sign a confidentiality agreement so I cannot disclose the arrangement we came to.

Basically, the car had loads of engine faults which ended up being a faulty wiring harness. Mind you, on this visit to Nissan it took 2.5 months to fix.

The letters will get answered but they take ages. I actually wrote a letter to the CEO of Nissan Aust and the CEO of Nissan Global in Japan and actually received a response from Japan first (which made a great bargaining tool ;-)

The standard Customer Service phone number 0397974100 is a crock. I got some lady on the phone that just fobbed me off. Trust me, when you push really hard, they give in.

I dont want to go posting too much info on the thread as I believe Nissan is a sponsor and probably wouldnt appreciate it. Feel free to contact me by email: tomjones@people.net.au and I will give you a few direct lines and email addresses of senior management which I am sure will aid in your cause.

Kind Regards,
Tom.
AnswerID: 199412

Follow Up By: Member - Niss42 - Monday, Oct 16, 2006 at 19:59

Monday, Oct 16, 2006 at 19:59
G, Day Tom.
I have sent you an email to take you up on your offer.
Thanks mate.
Barry (niss42).
0
FollowupID: 458295

Reply By: Richard Kovac - Wednesday, Oct 18, 2006 at 21:33

Wednesday, Oct 18, 2006 at 21:33
Thanks Guys I did not know Nissan had a problem WITH THERE 5th Gear LOL..

no no I haven't heard of it

ROFLMAO
AnswerID: 199743

Follow Up By: dj Patrol - Thursday, Oct 19, 2006 at 21:02

Thursday, Oct 19, 2006 at 21:02
well richie why would you have cause your drivin a cruiser.
0
FollowupID: 458902

Follow Up By: Richard Kovac - Thursday, Oct 19, 2006 at 21:10

Thursday, Oct 19, 2006 at 21:10
dj (driver jerk) LOL....

well richie why would you have cause your drivin a cruiser.

I know I'm dumb but I don't understand the statement

The Name Is Richard
0
FollowupID: 458903

Sponsored Links

Popular Products (9)