Wednesday, Nov 22, 2006 at 20:58
Hi Johnny
I do not think the cost factor has anything do do with the repair issue. As I can only comment on Engel, the only problem that we have had from our
shop point of view were a few new Engel's with faulty batteries for the temperature display. This DOES NOT effect the running of the fridge, as Engel were supplied a faulty batch of batteries. We were sent new Batteries from Engel for our customers concerned. Even if a customer had to go out and purchase a new battery off their own back, I do not think that $1.50 would break anyone's wallet.
Sure we have had fridges in for repairs, mostly due to the way some people treat their equipment. Anything that is man made will never be perfect, but some products will be better and more reliable than others.
I still think that they are the BEST fridge. I have owned an Engel for over 15 years, well before I ever thought that I would one day sell them, and yes, it is still going as strong as the day that I took delivery of it. I also have a new 40 litre as well, and so far is living up to the Engel name.
It is always great to get people's point of view on a
forum like this. I feel there are a few people still making false statements, just to see the comments of other people.
Like you said, it has been very interesting.
I do hope personally that you do have your fridge back in use soon.
All the Best
Stephen
FollowupID:
466373