Landcruiser 100 TD 20K Service Centre

Submitted: Saturday, Jan 06, 2007 at 00:07
ThreadID: 40916 Views:5198 Replies:9 FollowUps:11
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G'day there,

Today I was quoted $647 for a 20,000 Klm service at my local Toyo dealer. (AAHH)
There seems to be a long list of work to do, including the front wheel bearings.
I am looking for an alternative specialist service centre that someone may be able to reccomend in Sydney. Whilst I am concerned with the price, more importantly I want to make sure it is all done correctly.


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Reply By: luch - Saturday, Jan 06, 2007 at 08:24

Saturday, Jan 06, 2007 at 08:24
Any mechanical repairs workshop can do the work, your warranty will still be covered


So long as this is done you'll be ok Toyota will question them if a warranty issue comes up
AnswerID: 213583

Follow Up By: Member - Phil G (SA) - Saturday, Jan 06, 2007 at 09:48

Saturday, Jan 06, 2007 at 09:48
Thats the theory!!!! In my experience, getting serviced elsewhere just affects the level of cooperation from the dealer. You usually have to push to get warranty honoured.
FollowupID: 473920

Follow Up By: luch - Saturday, Jan 06, 2007 at 22:34

Saturday, Jan 06, 2007 at 22:34
The manufacture always tries to squirm their way out of it, even when the do the work either way you cant win with them.

I know someone who works for Ford as a fitter & Turner, he has had trouble from day one with his Courier As an employee they stuff him around.

What chances does any other person have ?

If they can get out of paying they will !
FollowupID: 474048

Reply By: Dave(NSW) - Saturday, Jan 06, 2007 at 08:53

Saturday, Jan 06, 2007 at 08:53
Try JC Diesel at Narellan PH 46461770 Won't be cheep but you'll know the job will be done properly.

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AnswerID: 213587

Reply By: Member - Garth J (NSW) - Saturday, Jan 06, 2007 at 10:22

Saturday, Jan 06, 2007 at 10:22

Try Kmart auto. All my services get done by them on my 2003 Prado.

But price usually similar. You just don't get taken for all the bulls##t extra's.

Also they sometimes have to source original parts because the after market guyes haven't got access to them as yet. Example being for me Spark plugs. Some exorbitant amount that escapes me at the moment.

All work guaranteed and nationwide. What more can I say except...

No connection just a happy customer after previous bad experiences with dealers....but that's another story.

AnswerID: 213598

Follow Up By: Chucky - Saturday, Jan 06, 2007 at 13:15

Saturday, Jan 06, 2007 at 13:15
Just remember that using non-genuine pasrts can be a reason to not honor warrenty.
FollowupID: 473951

Follow Up By: Member - Davoe (Nullagine) - Saturday, Jan 06, 2007 at 13:19

Saturday, Jan 06, 2007 at 13:19
Nopethat was sorted out long ago - unless the part is unsuitable it is no defence for warranty service
FollowupID: 473952

Follow Up By: Member - Stephen M (NSW) - Saturday, Jan 06, 2007 at 14:26

Saturday, Jan 06, 2007 at 14:26
Thats an interesting one Davo, just bought my wife new toyota and here is what they said (1) to get 6 years of warranty must be serviced by them from day 1 (there dealership only no other toyota dealership) and must be done every 6moths or 10k which ever first at a set price of $175 even if its an oil change (I dont think so) (2) If I take it else where 6 year warranty will be void instantly and will revert back to 3 years warranty only. (3) If I take else where as mentioned above must be stamped by an approved MTA mechanic but must also still be done every 6 months or 10k (fair enough) BUT all parts on it eg oil filters/air/fuel must be genuine toyota parts or any warranty issues will be voided full stop.. I wont be paying $175 for an oil change I can tell you rip off bastards and yes I will be using genuine parts as I do even on the old 89 lux as I get them cheap through a mate. What also annoys me with all this is that even if its done say 6k in 6 months (which it wont) they will stamp the 10k service in the book but dont do the actual 10 service. Eg say it needs new plugs at 10 (which they dont just an example) you then have to take it back when the 10k is up to get the plugs changed but they then stamp the 20k service how the hell do you keep up with whats been done. I will do everything I can myself and get my mate who has a workshop to just stamp and sign my book like he did the commodore save myself heaps as long as it get genuine parts they cant knock back the warranty with in the 3 years. And I can say one thing for sure that they donnot adjust tappets on diesel motors at this particular dealership. They dont even have the toll to remove the shims and thats from a mate who works there. Wonder how much people are paying for that and its being stamped as been done.mmmm Regards Steve M
FollowupID: 473965

Follow Up By: Member - Davoe (Nullagine) - Saturday, Jan 06, 2007 at 23:41

Saturday, Jan 06, 2007 at 23:41
your talking about extended warrantys now which is out of my field of knowledge. I have heard whispers of this sort of conditions which may well be possible as it is NOT a statury warranty My suggestion would be to read the ine print and ontact your AA organisation
FollowupID: 474058

Reply By: Member - Stephen M (NSW) - Saturday, Jan 06, 2007 at 14:28

Saturday, Jan 06, 2007 at 14:28
Where ar you located Dave ?? Regards Steve M
AnswerID: 213639

Follow Up By: aeiou - Saturday, Jan 06, 2007 at 20:15

Saturday, Jan 06, 2007 at 20:15
I am near Bondi.
FollowupID: 474025

Follow Up By: Member - Stephen M (NSW) - Sunday, Jan 07, 2007 at 14:17

Sunday, Jan 07, 2007 at 14:17
No problems I know a brillant 4wd mechanic at 7 hills, great prices and knows his 4wd stuff but obviously too far from you. Regards Steve M
FollowupID: 474123

Reply By: Member - DOZER- Saturday, Jan 06, 2007 at 17:31

Saturday, Jan 06, 2007 at 17:31
Run the list by Ultra tune or those mobile mechanics that operate out of your driveway...if you take it to toyota, it will be looked at by the apprentice while the mechanic fixes something that has been brought back...oh and you will get little extras added onto that bill like top up coolant, brake fluid, etc etc even if they arnt needed.
A good thing to look for in a mechanic is if he owns a cruiser himself....
AnswerID: 213666

Reply By: Darian (SA) - Saturday, Jan 06, 2007 at 18:15

Saturday, Jan 06, 2007 at 18:15
Without knowing the dealer, but having suffered at the hands of other dealers, I could just about put my left leg on the fact that they will not only take you $647 but then want more !!! (unforseen issues arising during the work etc etc) .... and they will SKIP some important aspects of the work too (the ones that are time consuming, but also those that you won't notice; they hope). Of the foregoing, I have no doubt !! I place my faith in quality accredited private repairs now - and they don't take you keys at reception, while wearing a pin striped, double breasted suit !!! (no joke) ...... As Phil says , the risk you run going private is lack of goodwill at the dealer when warranty issues arise - IMO, just try a new dealer for that.
AnswerID: 213677

Follow Up By: Member - Davoe (Nullagine) - Saturday, Jan 06, 2007 at 23:46

Saturday, Jan 06, 2007 at 23:46
This i actually reasnable for a 20k service, My missus was hit for about this much for her hilux I went in prepared to rev them up for overservicing but nup by the book set price no extras. Most of the cost was in the 5 hrs labour mostly for the wheel bearings ............. The 80k is much dearer
FollowupID: 474059

Reply By: donk - Saturday, Jan 06, 2007 at 23:45

Saturday, Jan 06, 2007 at 23:45
On a 100 series the 20,000 klm service includes a front wheel bearing repack

On 2wd commercial toyota's the bearings are done every 40,000 klm

If your 100 series is used mainly on tar roads & you have not done any water crossings over hub depth you could leave the bearings till 40,000 klm

The bearing repack is time consuming & the labour time saved,along with the cost of hub seals.gaskets,lock tabs & grease will reduce the service cost by a fair amount

Also if you tell the service advisor you don't want any additives used on the service (some dealerships put in fuel system cleaner,washer bottle detergent ,etc..) this will further reduce the cost

Also if you supply your own oil (from memory 100 series turbo's take 11.3L) you might also save a few dollars (as a rule dealerships are using good quality engine oil as customers tend to go over service intervals & a good quality oil will cope with this better)

Tell the advisor that you would like a call before any extra work is done ( wiper inserts,etc. ) & you shouldn't get any surprises when you pick the car up & pay the bill

Dealers normally base their service times on what is listed in the front of you service book (recommended times are as a rule a bit thin) so the labour time charged should be realistic

As far as who works on your cruiser i know tradesman who i would not let touch my car & apprentices who i would trust completely so i would not get to caught up in this argument to much

As you may guess i have worked in dealerships (on the workshop floor & service advising) since 1980 & i have yet to work in one that is trying to rip the customer off

The only difference in the cost of a service between a dealership & a private workshop should be the labour rate (normally a dealership would be a bit more)
if genuine parts & quality lubricants are used & the dealership has the advantage of the correct service tools & the info to do the job correctly & quickly

I know that there are some horror stories around about dealerships but there are also the same about private repairers as well so i would not discount using a dealership to maintain your 100 series

Toyota's normally are consistent in the faults of a particular model so if yours has a problem we or Toyota (who we have access to but the private repairers don't) would normally have seen it before

Also on a 100 series turbo valve ajustment is screw & lock nut not shims so don't worry about shims in regards to this

I hope this info is helpful to you

Regards Don
AnswerID: 213745

Follow Up By: Member - Phil G (SA) - Sunday, Jan 07, 2007 at 00:42

Sunday, Jan 07, 2007 at 00:42
Hi Don,
Do you think that 40k is a more realistic interval for adjustment of valve clearances under easy/normal conditions on the 1HD-FTE?
FollowupID: 474070

Reply By: donk - Sunday, Jan 07, 2007 at 09:01

Sunday, Jan 07, 2007 at 09:01
They are normally pretty good but i would stay with what Toyota recomend (they obviously do it for a reason perhaps because there is a lot of seperate componants in there as opposed opposed to shim ajustment where it is a more simple mechanism) unlike wheel bearings that are affected by driving conditions

Regards Don
AnswerID: 213778

Follow Up By: Member - Phil G (SA) - Sunday, Jan 07, 2007 at 11:31

Sunday, Jan 07, 2007 at 11:31
Thanks for that Don. I do my own valve clearance adjustments, and its very difficult to simply check the clearance - very hard on the 1HD-FTE to slip a feeler gauge in without loosening them off. So I usually end up readjusting the lot, but I'm never sure whether they have changed or not.
FollowupID: 474103

Reply By: aeiou - Thursday, Jan 25, 2007 at 20:50

Thursday, Jan 25, 2007 at 20:50
READ post 41632 for the follow up!


AnswerID: 217820

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