MegaPulse MKIII Faulty units out there.

Submitted: Saturday, Feb 17, 2007 at 11:43
ThreadID: 42410 Views:3108 Replies:3 FollowUps:0
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Not sure if anyone knows this.

Megapulse are replacing all 'suspect' MKIII's. If you know this then you have no need to read the below.

I, ages ago, bought a couple of Megapulse MKIII's at different times and at different places.

Back then a mob called SolarPanelExpress seemed to be the national dealer and anybody purchasing these units, were asked to send the 5 year warranty card with the units serial number back to them.

Well, one of my units always seemed to be flashing red all the time and the other unit was ok. Over months and months, i lazily kept going back to this issue and found that it flashed green (working ok), only when freshly charged, but once the battery bank was used a bit, it went red and stayed red.

Whilst the other unit (connected to the same battery bank), worked ok. So i naturally swapped them over and recharged. The dicky one started going red and the other unit was a nice green, as it was from it's place.

I did all the resetting and checked everything - still no good. So when i got finally got some time off, i contacted SPE, and they told that Megapulse themselves handle any warranty issues.

Well, it turns out that 'some' MKIII's had a software error and it flashed red when it shouldn't be - "But not to worry, it will have been sending out it's high pulse over the two years you have it".

Methinks; I mean how the hell would anyone know this? So i sent it back for replacement and the new 'software ok' unit arrived and now both my MKIII's are flashing away in green quite merrily.

So if anyone out there has a MKIII that might be flashing red when you 'think' it shouldn't be, maybe give Megapulse a ring and see what they say. Obviously, each individuals situtaion will be different mine.

I'm not sure if i'm allowed to post the phone number for Megapluse (Based in Brisbane), on this forum. So i'll leave it out for now. If i am allowed, post back and i'll pop it on.


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Reply By: Bilbo - Sunday, Feb 18, 2007 at 17:57

Sunday, Feb 18, 2007 at 17:57

Now that's very interesting that is. I got very excited about this technology and bought one about 18 months ago,,,and it never did a flamin' thing except flash red all the time. I think I threw it in the bin in disgust - another urban myth.

Hmmm,, Maybe I didn't chuck it out aftter all ,hmmmmmm. Must check around the shed and give 'em a call.

Thanks Alan,

AnswerID: 222490

Reply By: Wok - Sunday, Feb 18, 2007 at 19:04

Sunday, Feb 18, 2007 at 19:04

One of my units did the same thing............found out[by trial & error] that it happened with the AGM bank but not the wet-cell. From the manual the red flashing indicates ' high impedance path' . Didn't get it replaced.

AnswerID: 222511

Reply By: Alan Southport QLD - Monday, Feb 19, 2007 at 08:56

Monday, Feb 19, 2007 at 08:56
Don't forget that they have a 5 year replacement warranty, so i would thinik that since they only came out (I think), 2-3 years ago, then all should be under warranty.

As for the warranty cards that i filled in. I sent these to SPE and when i asked if they had the info, they seemed a bit 'evasive' and said that all warranty details have been sent to Megapulse.

When i asked Megapulse about this, they seemed a bit "uhmmm, arrrrrr" but didn't question me about where or when i bought it and straight forward asked me to pop it in the post and it would be replaced. Which it was replaced in about 4 days. So Megapulse were very good about it.

So here's the number as i'm sure Megapulse will be very grateful to have any concerned owners contact them over their MKIII's.

Megapulse 07 3325 4200


AnswerID: 222619

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