Coromal Silhouette 'lost spare'

Submitted: Thursday, Jul 19, 2007 at 14:32

ThreadID: 47876 Views:2932 Replies:3 FollowUps:4

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Member - Fred L (NSW)

I posted a note about 6 weeks ago about having lost my spare (arm & all) on the Plenty Hwy from the back of my off road camper. During my trip I was amazed at the the number of people who had lost or knew someone who had lost a spare (many brands). When I went into our local (Coromal) dealer yesterday they were very quick to say that they had NEVER ever heard of this happening & if I want to make a case go directly to Coromal. I think thay need updating.
I need some ammunition so has anybody had this problem of know anybody who had a similar problem? (Coromal). I spoke to an engineer who reckons that the back bumper bar is far too thin to hold the weight of such a heavy tyre (Bridgestone A/T 16").
Appreciate yout help.
Fredl

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Reply By: JimDi - Thursday, Jul 19, 2007 at 14:41

Thursday, Jul 19, 2007 at 14:41

Fred,

With tongue in cheek.

The first thing you have to learn when dealing with Coromal is;

1. It is not the manufacturers fault or responsibility,go back to the dealership.

2. It is not the dealerships fault or responsibility,go back to the manufacturer.

3. Are you sure you were not driving irresponsibly because we have never heard of this happening before. And if you were driving in a poor manner you will have to have it repaired at your own expense.

Hope that may be of some help. Have a look at comments on the caravan forum re things falling off.

Best of luck.
JimDi

AnswerID: 253343

Follow Up By: Kev M (NSW) - Thursday, Jul 19, 2007 at 16:28

Thursday, Jul 19, 2007 at 16:28

Sounds like someone just got tough with a certain van company LOL

Kev

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He was presented with a difficult decision: push on into the stretching deserts, or return home to his wife.

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FollowupID: 514450

Follow Up By: JimDi - Thursday, Jul 19, 2007 at 16:40

Thursday, Jul 19, 2007 at 16:40

Kev,

Yep, and have now gone back to a certain govt dept that took the other side to ask why? Emailed the Minister today.

FollowupID: 514452

Reply By: pepper2 - Thursday, Jul 19, 2007 at 15:26

Thursday, Jul 19, 2007 at 15:26

Yep i put a post on here approx 12mth ago lost 16 inch desert dueller spare from corromal 420 magnum off road van,the welded joint on the arm holding the spare broke on the arm,the local corromal agent in nowra was fully aware of the problem even had an arrangement with local welder to provide replacements.the bumper bar did not fail in my case.

AnswerID: 253348

Follow Up By: Member - Fred L (NSW) - Thursday, Jul 19, 2007 at 16:01

Thursday, Jul 19, 2007 at 16:01

Thanks for that Pepper2. I will give them a call. I would love to go back to the local bloke and say "you've never heard of this problem but what about....."
Cheers

FollowupID: 514441