Fantastic Service for Faulty Waeco Fridge
Submitted: Friday, Aug 03, 2007 at 10:34
ThreadID:
48354
Views:
3211
Replies:
2
FollowUps:
1
This Thread has been Archived
TerraFirma
I bought a factory seconds Waeco fridge on top of the CF40 I already have and it arrived from Waeco dead.! I asked them to make sure they sent me a working one on the phone and they laughed.! LOL
6 Months warranty came with the fridge and I was advised to take it to various Waeco service centres and ended up going to Cool Factor in Braeside. They laughed saying a lot of the factory seconds ended up there for repair, ended up with a new fan and P/Supply making it like new. Whilst Waeco should have done better sending me a DOA, Cool Factor did a fantastic job within a day and gave me some great advise for converting my ice box on my boat to a Danfoss 50 cooled fridge. They have some great gear for cooling down there and some stuff on their website www.coolfactor.com.au
Very Pleased, Terra..
Reply By: new boy - Friday, Aug 03, 2007 at 12:50
Friday, Aug 03, 2007 at 12:50
Terrafirma
The fridge you brought being a Waeco second and you say under warranty did Waeco pick up the tab for the repairs carried out by Coolfactor
AnswerID:
255654
Follow Up By: TerraFirma - Friday, Aug 03, 2007 at 12:55
Friday, Aug 03, 2007 at 12:55
Yes as it is under warranty. Cool Factor do the repair accordingly and send a claim to Waeco..Standard service agent warranty repair stuff.
FollowupID:
516776
Reply By: David CREES - Friday, Aug 03, 2007 at 20:39
Friday, Aug 03, 2007 at 20:39
Also had dealings with Cool Factor after my new Waeco 60litre Fridge decided not to work after 2 months. Cant recommend them highly enough.
AnswerID:
255732