Stanley Flask - The Washup - washed up.

Submitted: Monday, Aug 06, 2007 at 09:44
ThreadID: 48447 Views:3484 Replies:5 FollowUps:4
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Well just when you thought it was safe to go back
in the water this saga has thrown up some more twists.

Re posts 46258,48000,48229 , this story should have been over when the company acknowledged their error and said they might send us a small gift for picking up the fault.
Well my wife and I joked about perhaps receiving a new flask and promptly forgot the issue.
I mean, whats the point in sending us an example of what we found deficient in the first place !

But on arriving home some days ago I noticed there was a large box of about 1/2 meter cubed on the kitchen table.
Ignored it for a while as I haven't got anything on order but later noticed it was from Shanghai and labeled "Mugs".
Opened it and what a surprise, 5 Stanley products where inside including there full range of 450ml 950ml and 1.9lt vacuum flasks, along with a thank you note.

Well what can you say! Appreciate the thought but we are jealous of our camping equipment setup and don't carry anything that doesn't measure up, so what use is something that we know isn't the best.
Still they'd make good Xmas presents for someone I suppose.

Anyway - I love testing things. My wife rolled her eyes and asked how many tests I did before deciding she passed.Well this was a track would definately lead to a long road closure so I did a u-turn and re-focussed on the thermos flasks.
Filled them all up along with our standard control flask and stuck them outside out of the wind where the temperature would average about 8c overnight.

Just before I left them I ran my hands over the side, I've learnt from many tests that you can gauge how good these products are with this quick check. Its very slight,
but if you feel any warmth then they aren't going to last the distance.
Immediately I detected warm from all except the big 1.9lt which was the subject of my original complaint. This was strange and I would need to be careful with these tests.
Next morning 12 hours later would be the big test, and when I checked them the first 3 registered 58,60 and 61 degrees - all much the same but then I came to the last one and a
big surprise.
This new 1.9lt flask measured some 74c, an almost unbelievable figuref or a stainless steel unit.

Previous samples of this type of unit came in at 2c lower than my control flask but this one came in at 14c over - a truly massive change.

Can't be right, but a check at 24 hours, then a complete retest verified the result.
This unit was hot (61c) after 24hours !

Well for some reason no-one else in the family seem very excited but this really had me going.

I simply could not explain the result !

This flask worked almost as well as my prized Aladdin glass unit I had for ten years before leaving it on the front seat of a test Nissan Patrol I had and it committed suicide against the car dashboard during a test of the ABS brakes.

So there it is, after this long process I have a product with unparalleled performance. But why did it so outperform previous samples ?

Do they make high performance units for overseas markets ?
I note that the instructions inside this unit were totally in chinese - not 1/2 english as in the Australian product.
Stanley had only really said that they made an error in putting a 26hr performance label on the product instead of 12hr.
One presumes there must be a reason for having a 26 hr label in the first place ?

Was I just lucky and the process of internal vacuum forming just happen to work better on this sample ?

Was I sent a specially selected unit ?

In a previous comment on these posts someone suggested the men in black would be round to visit us.

Maybe they have been - but they work smarter these days.


Robin Miller
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Reply By: Des Lexic - Monday, Aug 06, 2007 at 09:55

Monday, Aug 06, 2007 at 09:55
LOL Good read Robin but I note a touch of scepticicism in your comments.
Well maybe you could keep the goodies for other occasions such as driving down muddy tracks when your not prepared etc. But then, if your not prepared, you wouldn't have bought the thermos along anyway.
Giving it away is another issue. Would you give a known faulty product to a good friend or relation or would you give it to someone on the outer edges of your social community and risk driving them further away. Tough choices LOL
Perhaps you could donate it to a club who could use it as a raffle prize. No that has other implications too.
Maybe you will just have to keep it in the cupboard taking up room.
Note, the above comments were submitted with tongue in cheek and not foot in mouth.

Cheers
Des
AnswerID: 256028

Follow Up By: Kev M (NSW) - Monday, Aug 06, 2007 at 10:42

Monday, Aug 06, 2007 at 10:42
Des,

He can't give it away now he's used them in his test ha ha

Kev
Russell Coight:
He was presented with a difficult decision: push on into the stretching deserts, or return home to his wife.

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FollowupID: 517170

Reply By: Member - Tim - Stratford (VIC) - Monday, Aug 06, 2007 at 10:40

Monday, Aug 06, 2007 at 10:40
Robin,

Great news! Now when you can supply your better half with a 'hot' coffee the next day it may not just be the thermos you get to '...run your hands over the side..."

:-)
AnswerID: 256037

Reply By: Member No 1- Monday, Aug 06, 2007 at 14:46

Monday, Aug 06, 2007 at 14:46
Are your tests done with the same ambient

ie. a larger TD between ambient and contents eg 10 ambient and 70 content will allow a quicker temperture loss to ambient than a close one say 20ambient - 70contents

and how many tests did it take for her to pass? (" My wife rolled her eyes and asked how many tests I did before deciding she passed")
AnswerID: 256066

Reply By:- Monday, Aug 06, 2007 at 18:27

Monday, Aug 06, 2007 at 18:27
Hi Member No 1

Hope you see this as the system is playing up at the moment.

In 3 trys it is still showing only 2 replies to this thread even though yours is no 3.

It also displays an error - No reply no passed or similar when I tried to post a followup.

Briefly - No can't guarantee the same ambients generally , but to solve this I always use a known control flask , which sits in the same enviroment and makes relative measurements quite accutrate.

I long ago ensured I forgpot how made comparison tests were required on the other subject.


Robin Miller


AnswerID: 256113

Follow Up By: Member - JohnR (Vic)&Moses - Monday, Aug 06, 2007 at 23:47

Monday, Aug 06, 2007 at 23:47
So Robin, I see no name beside your posts. What are you doing to cheat the system?
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FollowupID: 517261

Follow Up By: Robin Miller - Tuesday, Aug 07, 2007 at 08:05

Tuesday, Aug 07, 2007 at 08:05
Definately a hiccup in the system John.

When I joined and created my screen name someone else had similar name and system didn't accept it . So my screen name profile was updated by exploroz staff manually.

I presume that recent changes have caused some files/settings to need to be re-aquired perhaps from members lists and mine was
not picked up , perhaps because that file was actually black.

Actually , its my way of avioding the "Men in Black" and you may have given my disguise away.

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FollowupID: 517285

Reply By: sjp - Tuesday, Aug 07, 2007 at 07:04

Tuesday, Aug 07, 2007 at 07:04
my 1.9 ltr only gets warm at the top ,around the screw on cup ,maybe should take it back ,certainly doesent as well as the 1 ltr i had before
AnswerID: 256197

Follow Up By: Robin Miller - Tuesday, Aug 07, 2007 at 07:57

Tuesday, Aug 07, 2007 at 07:57
Hi SJP

While I now have an outstanding product its not much help to anyone else and so cannot be reccomended.

I 'd definately take it back , and for anyone looking for a good flask all I can suggest is that you buy yours from a place that takes things back or swaps without question, and be prepared to go thru a couple until you are satisfied.
Unfortunately I'm having to factor this process in more and more as product specifications get more and more dumbed down to aviod comeback.

Stanley have a new more rounded model now in smaller sizes and I note there is not any performance claim in hours on them at all.

Robin Miller
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FollowupID: 517284

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