Not happy jan

Not wishing to over simplify your problem, but it seems that you are pretty sure on what you WANT, is that WHAT you ASKED for? If they failed to supply as requested or stipulated by you, then they must be in breach of contract and you shouldn't have to pay a cent. Hope you can manage to resolve something satisfactory.

Stephen, Price was right for obvious reasons, it wasn't the best quality gear..Go back to him nicely and ask if you can pay the difference to get what you want. As you didn't mention anything about specifying what you wanted in the first place it sounds like he gave you what he thougt was a good idea. I am no expert in what he supplied you however perhaps it isn't that bad afterall..? If you can confirm the kit is not up to it then ask him to pay the difference.

At the end of the day , excuse me for telling you this if it isn't the case, you should have specified what you wanted to begin with and both agreed on the price and the bits etc etc..

Stephen,
I can't see that you got what you asked for koni versus Gabriel the only smilarities are the letter "I" and the fact they are shocks, can't comment on the springs, don't sound like they are what you asked for. Unfortunately the old rule of "possession is nine tenths of the law" may work against you in this case. Would be hard to get the "installer" to take off what he fitted and either install your old stuff so you can go elsewhere or replace the new stuff with the right parts and then try and pass on now second hand gear, don't think so.
getting a written contract is easily said afterwards, in the heat of the moment and the excitement of getting the new parts installed this usually and sadly gets a bit neglected. Good luck trying to resolve your problem.

Buyer beware???

Stephen


Been wondering when you would post on this.

It is one hell of a situation to be in and possibly a few options to pursue.

(1) If you have paid for what was supplied and fitted ( as opposed to what was discussed and requested) then maybe a breach of contract - verbal that it be.

In this instance you can pursue bad money with good money or cut your loses and post the coota on NOT GOOD ENOUGH.

(2) If you were not supplied with the goods and services ordered and paid for, then Consumer Affairs should be contacted.

(3) Put it down to experience and see what you can salvage from the situation.

If you select option (3) I would suggest the following may be a way out of it in the short term.

Ironman suspension supplies and fits some little helper spring thingy's that attach to the top of the top spring leaf, and may be what you need to boost the springs supplied.

Also, if the shocks are duds I would definitely put a pair of Ironman Foam cells on the rear like I have on my Troopy.

I have had Koni's on the Troopy and replaced them with the aforementioned foamcells which I firmly believe are much, much better.

Other than that call around for another Late' and we can discuss it further.