Insurance companys 'collecting' rego numbers!!

I couldn't agree more. One of the basic tenents of insurance is "utmost good faith" between insured and insurer.
If you go making false claims or underinsure, you deserve all you get.
And it won't be what you're hoping for!
Alan H.

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....."One of the basic tenents of insurance is "utmost good faith" between insured and insurer."

YER RIGHT! ......as long as it's in their favour.

Respect yoour opinion, however Insurance companies are entitled to minimize their risks and recover any payments from fraud offenders. Both Insurance and Banks are entitled to make profits in fact their share holders demand such from them. Anyone in business expects to make a profit otherwise what's the point. As for customer service or more so the lack of it, choose another service provider if your unhappy with their performance. It's your right to do so. If fraud offenders and potential fraud offenders only realised how much resource the Ins companies put into data matching etc to catch them, they wouldn't even consider a dodgy claim.

DIO,

I don't mind that companies want/ need to make profits.
It's when they pay out money to a company for repairs that I know would cost a fifth of what they charge, that get's up my nose.
It happened to us recently. We had a claim on a house we own that was rented out up north.
After the tennants left they informed us that the place was flooded as the fire place flue was on the ground outside. No worries, when I got up there I called our insurance broker to sort out.
There was mould everywhere, the fireplace was shot and the wall behind the fireplace was stuffed.
Assessor came out, and said a builder will call you. A week or so later the builder actually gets there to have a look and do a quote. Next thing I know the builder gets the job, no other person came out to quote on the job.
5 months later the work was finally finished. All the insurance was going to pay for was the wall. No worries we bought a new fireplace and had it installed.
After the job was finished we got a call from the assessor to say if we were happy with the job, and we said no as we had not seen the completed job yet as we live 9 hours away. While they were on the phone I asked what the costs were, she said $5800. All that had to be done was remove the approx 8 metres of old VJ craftwood panelling from the bottom half of the wall fit new VJ and refit the old dado rail and skirting, paint all the new VJ and touch up. They were there for 1 1/2 days from start to finish of the job.
The materials for this job came in at less than $700(including paint). I know as I got prices from hardware stores for all the materials.
If someone can explain to me why this isn't blatant fraud then I don't know what is.
I could've done all the work myself and a lot quicker as well as replaced the fireplace and all out of pocket expenses from going up there to fix it, all for the same money they paid the builder for the wall. And the insurance company would have kept a happy customer, but no, they lost this customer, and will never get another cent from us again. We had approx $2000-$2500 worth of insurance with them. Not anymore.
Like you said if you don't like it,choose another. We did.

Greg

Here here! The righteous defenders of capitalism see no wrong with the blatant abuse of authority. I don't condone dishonesty in any case. But capitalism in many forms more resembles extortion. And if you disagree you probably believe the Iraq war was not about oil. Even a pleb like me asks why are so many politicians have interests in the portfolios for which they govern?