Toyota Recall & Possible Rip Off

Well mine is going in for the recall - they can shove the bill as far as they like - NO extra work authorised

Had ours done and the front brakes must have been OK as we had no extra cost. Toyota had the vehcile for half a day.

Stevesub

Hi Guys
I can not see where the dealers can ask to machine and or replace rotors and say that they need to do this and fit new pads.
These trucks are only a few years old and should not require new rotors for many years. for the higher use trucks 70/80000 ks a new set of pads. just the cost of the new pads, they already have the old ones out, so, put new ones in.
I have a number of 80# trucks in my company some have over 400000 ks on two off and one at 350000 the other aremuch newer,no new rotors and no rotor machining has been done.
I would go and ask for the bolts and get your local machanic to fit them, or buy the bolts it would be a lot cheaper than what you are being quoted
Ray

Trekkie,

I was told the same thing about the brake pads and not releasing the vehicle if it was not safe to do so.

If the brake pads were worn to a certain size, then they would say the vehicle was not safe to drive and new brake pads would have to be fitted before the vehicle could be released back to me.

A bit heavy handed I thought, but just think if the pads were worn and I did drive the vehicle and I did have an accident. This has a lot to do with duty of care...

What I did was to have a look at the brake pads, they were fine, and I had no trouble when the vehicle was picked up after the recall work was done.

If you think that the brakes might need doing and can get it done cheaper than Toyota have quoted, do the work before the vehicle goes in for the recall.

Wayne

It is about duty of care - it's also about 'merchantable quality' and 'fitness for purpose.'

Read the Trade Practices Act 1974 PtV, specifically ss 70 and 71 and the implied conditions in all consumer transactions - you'll easily find it on AUSTLII. Familiarise yourself with the principles - these laws are there for the protection of all of us.

Then ask the Toyota dealer if he/she really thinks that the brakes were/are fit for the purpose and/or of merchantable quality if they require any work at all after such a short period??? Helloooo!!

You usually find that all the rubbish about 'having to charge for extra work' and 'we will impose a lien on the vehicle if you don't pay what we demand' will quickly evaporate when you let them know you know your statutory rights.

This is not all to hard...read the provisions and know your rights. You can also visit the ACCC web site and download some excellent 'plain English' fact sheets that explain these provisions very well.

Happy days

George

Had ours done about six months ago, they had vehicle for about an hour.Walked in, dropped off.Came back when I got the phone call and walked in drove off.No questions asked.
Anyway, why would any of us allow our brake pads and rotors to wear down to a dangerous level.We all check them dont we.

Don't know why dealers like to machine rotors so often.
My paj has had the front discs machined once at 180,000k ( at installling 2nd set of pads) and just had the back rotors machined at 290,000k for the first time.
Had the car since new, and had it serviced locally since 40,000k, and they ring for approval on any work not previously agreed to.

It seems to be easier to machine them then check them.

Surely vehicle marketing works like this - "every time a customer brings his/her vehicle in, no matter what the reason, that is an opportunity to make money !". Seen it first hand myself may times - every opportunity is exploited fully, by the "switched on" dealers.