Telstra gets desperate with Next G.
Submitted: Tuesday, Oct 23, 2007 at 06:47
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Zodarp
Has any member received the following text message from telstra. "Get $100 credit on your bill for each eligible service you upgrade from CDMA to Next G. Ends 13/11/07". I wonder how much the offer will be after 13/11/07.
Telstra complaints department rang today to follow up on the poor service I was receiving from my Next G phone. Basically they said the service was as good as CDMA if not better and I did not know what I was talking about. I then reminded them that I still had the CDMA service and the direct comparison, during my travels around the state, revealed the Next G service a very poor second. Perhaps you should try another phone was their reply. I remember taking their advice and purchased the phone they recommended in the first place and now they tell me to buy a phone that the truckies use. I repeated my previous statement regarding the poor service and gave a the indication that I was not being told the truth. The telstra operator then said that the complaint would be closed as they were not able to help me.
Straight after the call had ended the SMS message appeared advising of the $100.00 offer.
Regards Zodarp
Reply By: Bware (Tweed Valley) - Tuesday, Oct 23, 2007 at 06:59
Tuesday, Oct 23, 2007 at 06:59
They should be giving everyone $100 credit for being loyal to them despite their crap service LOL
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Reply By: Zebra400 - Tuesday, Oct 23, 2007 at 07:18
Tuesday, Oct 23, 2007 at 07:18
Is this a NSW issue with coverage?
We have been running a CDMA & Next G phone for 4 months now. We have used both of them in Victoria, & the southern parts of SA & WA. We ran both in the 4WD without external antennas.
We found no noticeable difference from either service. We also took out a data pack when used it extensively while travelling in outback SA & WA & country Vic.
We even downloaded the latest version of Ozi CE with the Next G phone as our PDA needed the software to be reinstalled, and we didnt have a copy on our laptop. The download speed was around 25KB/sec. This saved us a lot of frustration as the PDA was up & running a few minutes later.
So far we are happy with the Next G coverage. Oh, we are using the Telstra 252 next G phone & a Nokia CDMA phone.
As for the $100 credit, Telstra gave it to us after we had a few issues with setting up & using their datapack.
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Follow Up By: Zodarp - Tuesday, Oct 23, 2007 at 07:30
Tuesday, Oct 23, 2007 at 07:30
Hi Zebra400
Perhaps NSW is behind Vic. The $100.00 credit started yesterday in NSW. How much are you paying for the internet service?
Regards Zodarp
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Reply By: Member - Doug T (Qld) - Tuesday, Oct 23, 2007 at 07:31
Tuesday, Oct 23, 2007 at 07:31
It goes On and on and on and on and on On and on and on and on and on and on and on and on and on On and on and on and on and on and on and on and on and on On and on and on and on and on and on and on and on and on On and on and on and on and on and on and on and on and on On and on and on and on and on and on and on and on and on On and on and on and on and on and on and on and on and on On and on and on and on and on and on and on and on and on On and on and on and on and on and on and on and on and on On and on and on and on and on and on and on and on and on On and on and on and on and on and on and on and on and on On and on and on and on and on and on and on and on and on On and on and on and on and on ..........................
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Follow Up By: QLD Kev - Tuesday, Oct 23, 2007 at 09:31
Tuesday, Oct 23, 2007 at 09:31
I think you left out an On :))
Kev
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Follow Up By: Member - Doug T (Qld) - Tuesday, Oct 23, 2007 at 11:00
Tuesday, Oct 23, 2007 at 11:00
Kev
Are you accusing me of the crime of missing an ON ...YOU SILLY BUGGER
on on on on on on
There's 4 more for you to count
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Follow Up By: Mr Fawlty - Tuesday, Oct 23, 2007 at 14:28
Tuesday, Oct 23, 2007 at 14:28
Hmmmmmmmmm Doug your dog intrigues me, is it a cross between a Malamute and some sort of Terrier? Or is it some new breed? Do feel free to go on an on about it.....
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Follow Up By: QLD Kev - Tuesday, Oct 23, 2007 at 14:33
Tuesday, Oct 23, 2007 at 14:33
Doug,
You have over done the On's by 2, you said 4 not 6 LOL
Kev
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Follow Up By: Member - Doug T (Qld) - Tuesday, Oct 23, 2007 at 14:39
Tuesday, Oct 23, 2007 at 14:39
Kev
Thank you , now we all know you can count , my job is done ,
lmao....
Doug
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Follow Up By: Member - Doug T (Qld) - Tuesday, Oct 23, 2007 at 14:45
Tuesday, Oct 23, 2007 at 14:45
Mr Fawlty
Oh Dusty would be so pleased you took an interest in him. He is not feeling too good at this very moment having just come out from anesthetic, he had a small fatty lump at the top of his right front leg , Anyhow so I don't stuff things up about him and get all Pi$$ed off with me I better let him do the talking , enjoy his story.
Dusty's Life Story
Doug
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Reply By: Member - Davoe (Yalgoo) - Tuesday, Oct 23, 2007 at 08:33
Tuesday, Oct 23, 2007 at 08:33
Yep I regulary run both a GSM sim and a next G Sim in my phone and sometimes the next G will outperform the GSM for range but just as often GSM outperforms or is no worse than Next G.
Sitting in my room at work both are just as patchy as each other with the phone usually reverting to GSM because the next g signal isnt strong enough.
I have not a shadow of a dought that while next G is marginally better than GSM it doesnt come within Cooee of the old GSM system for range.
Whikle driving around it is not unusual for Next G to become patchy within 5km from a town and dead at 10
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Follow Up By: Member - Davoe (Yalgoo) - Tuesday, Oct 23, 2007 at 08:34
Tuesday, Oct 23, 2007 at 08:34
sorry make that the old cdma
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Reply By: Member - Wilgadene (QLD) - Tuesday, Oct 23, 2007 at 08:39
Tuesday, Oct 23, 2007 at 08:39
We are only 20km north of
Bundaberg and can't get next G , and with CDMA only patchy service. Tried LG, Nokia Motorolla Sony erickson.Pretty hopeless I think.
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Follow Up By: Mr Fawlty - Tuesday, Oct 23, 2007 at 14:29
Tuesday, Oct 23, 2007 at 14:29
Unfortunatley those who live in paradise have to make some concessions....
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Reply By: Member -Signman - Tuesday, Oct 23, 2007 at 08:56
Tuesday, Oct 23, 2007 at 08:56
Keep on pushing...We were offered a $200 credit, and a 10% discount on any Telstra fixed lines we may have !!!
Still haven't 'jumped' just yet....
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Reply By: Nav 8 - Tuesday, Oct 23, 2007 at 09:58
Tuesday, Oct 23, 2007 at 09:58
We recently returned from a road from
Perth to
Darwin. We travelled back with another bloke with a CDMA phone, we have the next G. He was able to receive signal long before us on all occasions, result not happy with the next G.
Rang Telstra yesterday with a friendly complaint about the service. They asked what type of phone we had (ZTE Telstra supplied) and they recommended we get a Samsung A412. After a chat, they agreed to swap the phones at no cost, just had to start a new 24mth plan which doesn't bother us as we don't intend on leaving Telstra. Phone arrives Thurs by courier so hopefully it will improve the situation. Regards Nav.
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Reply By: Felix Oflanigan - Tuesday, Oct 23, 2007 at 13:55
Tuesday, Oct 23, 2007 at 13:55
the zte must be bad if the samsung is better than it.we had same probs telstra brought 4different phones out to us and the 6120 worked best of them all. samsung worst.
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Follow Up By: Nav 8 - Tuesday, Oct 23, 2007 at 19:37
Tuesday, Oct 23, 2007 at 19:37
Thanks for that, thats all we needed to hear. Nav.
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Reply By: Wingwang - Tuesday, Oct 23, 2007 at 14:35
Tuesday, Oct 23, 2007 at 14:35
our truck drivers report substantially better coverage on NextG to CDMA everywhere all around and over Aus. GSM can only go 36k from the tower and no limit with NextG. Telstra has 200km towers in some locations around Aus for NextG. You whinging complainers should go and
sign up with Optus or Vodafone then you could have something to complain about. Indpendent testing now shows NextG covers 32% more. Check out the website for you disbelievers and knockers to see.
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Follow Up By: Truckster (Vic) - Tuesday, Oct 23, 2007 at 14:47
Tuesday, Oct 23, 2007 at 14:47
come on everyone, lets check Telstra's site to see what Telstra say about Telstras own service and Telstras future "WORLD BEATING" service that Telstra sells...
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Follow Up By: foxtel - Wednesday, Oct 24, 2007 at 21:18
Wednesday, Oct 24, 2007 at 21:18
Whats the website
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Reply By: ExplorOz Team - David - Tuesday, Oct 23, 2007 at 14:36
Tuesday, Oct 23, 2007 at 14:36
I got the message yesterday and will not be converting till the last minute (if the last minute actually happens).
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Reply By: MEMBER - Darian (SA) - Tuesday, Oct 23, 2007 at 14:59
Tuesday, Oct 23, 2007 at 14:59
Read the fine print too, to see how and when you can expect to get the $100 - just more tricks from Solly.....
BTW - it still beats me why Solly is here at all 'working' for Telstra - he got a $97,000,000 AUD severance payout from his last job !
He must be having a lot of fun.
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Reply By: Member - John T (NSW) - Tuesday, Oct 23, 2007 at 19:18
Tuesday, Oct 23, 2007 at 19:18
Evening Zodarp
Have not seen that sms from Telstra yet but have been getting the "CDMA coverage will be switched off on 28 Jan 08" b/s and phone calls telling me that I could loose my mobile number etc etc. I'm hanging onto my CDMA til the death and then only under sufference will I change it for a Next G. I love my old phone - rarely does it not have service and has never let me down even out the back of
Bourke.
Cheers
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