Recently I had the feeling - visual - that I had broken a centre bolt in one of my rear Ironman springs - self fitted approx 3 years ago. Dropped spring - nah - centre bolt had come undone - nut still imbeded in rubber mount on TOP of spring - wooops.
E-mailed Ironman with request as to direction of bolt placement in their product - either up or down.
Response:
" We can confirm that the Round centre bolt head should locate in the diff mount. If you have seen springs with the bolt reverse, they could have been modified, never the less, now you know"
My translation last six works - 'Tough buddy, not my problem'
Called back to local suppliers here in
Darwin - surprise surprise - Ironman springs side by side - identical part number - still in virginal black coating - one bolt up one bolt down.
Sent another email to Ironman suggesting they contact their local
Darwin distributor to check and modify their product.
Response received from Ironman:
"It is highly likely that at some point these springs have possibly been tampered with, but without a photograph, part number, production number etc, we cant be sure.
We have previously had no issue regarding incorrectlyfitted factory bentre bolts. 60 series are high volume sellers, these springs are made in large batches and if a problem occurs it would occur to all springs in the batch, if 3 of 4 centre bolts are incorrect the likely cause is if the change has occured post despatch"
Bit of ATTITUDE from Technical Service Manager for Ironman Springs, with real customer service skills exhibited.
In Arthur Hailey's book '
Wheels' - asdvice is never to buy a car manufactured on a Friday or a Monday - maybe same applies to springs.
Watcharekon
Seeya
Chris