Gotta Luv that Telstra

First the good news...Samsung A412 Next G seems to work fine,
no reception problems as yet. Now the bad bit. Spent 1.5 hrs on
the telstra merrygo round that pretends to be customer service,
trying to send back the second mobile sent because first did not arrive as promised. After 3 calls & countless messages about how valuable my time was I decided to try my Telsta Countrywide Local
Manager. Says in the book that this service is available to bush folk who are having issues with Telstra Customer Service. What
can I lose ???. Guess what?? It doesnt exist!!!!. All you get is the
same old runaround recorded crap no matter what number you dial,
even the complaints number connects to the same system !!.
What a stroke of marketing genius. I wonder if the telco
ombudsman would be as impressed.
I finally get someone who says they can fix the problem,, 20
minutes later I am asked If I can return the phone to the freight
depot, 100 Km away, get real !!. Then promised return call
with instructions on how to return phone. You guessed it. still
waiting. Oh well, phone will go in back of cupboard till eternity
I suppose. After all my time is valuable....oldbaz.