Cooper's Tires

Submitted: Friday, Oct 26, 2007 at 21:10

ThreadID: 50925 Views:2890 Replies:4 FollowUps:5

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Member - Hanker (NSW)

Well they did come to the party. On the Saturday of the June long weekend we had a ST disintegrate just west of Nygan causing a bit over $4000 of damage to the Datto. The tyres had 68,000kms on them at the time so through my insurance company we put in a claim for damage to the vehicle and warranty claim on the tyres. They paid out on both, actually the warranty was extended to 6 tyres not just the one tyre. So in my case it is viva le Cooper.

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Reply By: Member - Phil G (SA) - Friday, Oct 26, 2007 at 22:02

Friday, Oct 26, 2007 at 22:02

Who paid for the car damage?
I assume Cooper paid for a new tyre??
What is the warranty on the 6 tyres??? Mileage warranty, or something else?

AnswerID: 268539

Follow Up By: Member - Hanker (NSW) - Saturday, Oct 27, 2007 at 05:06

Saturday, Oct 27, 2007 at 05:06

Like I said Cooper paid for the damage to the vehicle, paid out the pro-rata warranty on the six tyres not only the one tyre that is 68K of 80K and I still have 4 of the old tyres still on the vehicle that have used 71K.

FollowupID: 531212

Reply By: PradOz - Sunday, Oct 28, 2007 at 12:32

Sunday, Oct 28, 2007 at 12:32

hi Hanker

That is great news. Similar happenes to me a few years back.

I was wondering where all the Coopers knockers were now??

I guess they would say if you didnt have Coopers on in the first place you wouldnt have had the tyre disintegrate. If you can believe that.

Good to see them honour their warranty again and do more...

Cheers

AnswerID: 268735

Follow Up By: Member - John (Vic) - Sunday, Oct 28, 2007 at 13:55

Sunday, Oct 28, 2007 at 13:55

Considering the vehicle damage was caused by the tyre it was probably the cheaper option as his insurance company was threatening to sue them to recover the cost of the vehicle damage anyway. So they saved the cost of the legal fight and the resultant exposure to the public of the products failures.

Yeah its a great warranty (Not) how good would the warranty be if the disintegration of the tyre caused a roll over perhaps killing poor Hanker or his family.
"No worries says Mr Cooper we will give you pro rata refund on the tyres, shall we post the cheque to heaven?"

The problem happens all to often with this brand, check the archives other have posted with similar failures.

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Follow Up By: Eric from Cape York Connections - Sunday, Oct 28, 2007 at 15:12

Sunday, Oct 28, 2007 at 15:12

John would have to agree with you.
Please not I am note affiliated with any brand of anything.

I have just read thread after thread about coopers failing.

All the best
Eric

FollowupID: 531495

Reply By: Member - Hanker (NSW) - Sunday, Oct 28, 2007 at 19:44

Sunday, Oct 28, 2007 at 19:44

Fairdinkum your whingers and know-alls would boo Santa Clause

AnswerID: 268803

Follow Up By: QLD Kev - Sunday, Oct 28, 2007 at 19:47

Sunday, Oct 28, 2007 at 19:47

I would Boo Santa cause I'm still waiting for my BIKE LOL

Kev

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Follow Up By: Eric from Cape York Connections - Sunday, Oct 28, 2007 at 20:43

Sunday, Oct 28, 2007 at 20:43

I would if he bought me a set of coopers.
Because when I went to get my warranty claim imagine trying to explain that Santa gave then to me.

All the best
Eric

FollowupID: 531558