Well done - Real Ezy Folding Boat Trailers
Submitted: Monday, Dec 10, 2007 at 16:26
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Mogul
I bought one about 3 months and discovered a crack in one of the welds at the weekend. Sent them an email with photo today. New part being sent tomorrow with no questions asked.
If only everyone provided service like this.
Reply By: Crackles - Monday, Dec 10, 2007 at 17:07
Monday, Dec 10, 2007 at 17:07
Which service is that Mogul? A fast response to a Warranty issue or supplying you with a substandard product in the first place ;-)
At least the company has the smarts to act quickly to avoid it's reputation being tarnished unlike quite a few on ExOz lately who have been copping a bagging for slow action or trying to dodge their warranty responsibilities all together. Good to see there are still a few
places going the extra mile for their customers.
Cheers Craig.............
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