Crack in rear door of GU Patrol

Submitted: Tuesday, Jan 15, 2008 at 09:40
ThreadID: 53507 Views:2008 Replies:8 FollowUps:12
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Yes I thought it won't happen to me but alas! It's on the large door in the jam almost in line with the bottom of the glass. It extends from the glass and follows a welded seam and has now travelled past that and just cracking through the metal of the window frame. The funny thing is this vehicle really hasn't done a lot of corrugated roads which is what I would expect to cause the prob.
We shall once again see how much pain and agro we have to go through with putting in a warranty claim through Nissan!

Stay tuned.....Leroy
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Reply By: Member - AJB (VIC) - Tuesday, Jan 15, 2008 at 10:12

Tuesday, Jan 15, 2008 at 10:12
What year/model?
AnswerID: 281724

Follow Up By: Leroy - Tuesday, Jan 15, 2008 at 10:25

Tuesday, Jan 15, 2008 at 10:25
'04 so not very old.

Leroy
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Reply By: Member - Doug T (FNQ) - Tuesday, Jan 15, 2008 at 11:04

Tuesday, Jan 15, 2008 at 11:04
Spare on the door won't help..

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AnswerID: 281734

Follow Up By: bigmal - Tuesday, Jan 15, 2008 at 11:19

Tuesday, Jan 15, 2008 at 11:19
i look forward to seeing what happens. Had exactly the same thing to my GUIII. Nissan didnt want to know about it. In the end the dealer gave me a door (after about 3 months of pestering) and left me to get it painted and fitted.
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Reply By: desert - Tuesday, Jan 15, 2008 at 15:15

Tuesday, Jan 15, 2008 at 15:15
Alloy or steel wheels? What size tyres are you running, or more to the point, what size is the spare wheel hanging off the door?
AnswerID: 281773

Follow Up By: DesF - Tuesday, Jan 15, 2008 at 16:17

Tuesday, Jan 15, 2008 at 16:17
Hi, Shouldn't really make any difference about the wheel size etc, if the metal is strong enough in the first place it should hold a bit more weight.
My NF Pajero has been carrying a 15x8 off road racing wheel with a 9R Deuler ( first 10years had a 10R tyre on it) 19 years and it is still in one piece, yes and it does go off road.
Must be they are making them thinner & thinner now days.
Cheers Des.
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Follow Up By: Leroy - Tuesday, Jan 15, 2008 at 16:56

Tuesday, Jan 15, 2008 at 16:56
Alloy wheel with a 285/75. The tyre is not much larger than the Ti spec tyre which I believe is 275/70?
I agree the metal should be strong enough to cope with a bit more weight. It's like the door must flex in and out or bow in and out from the centre of the door where this crack is.

Leroy
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Reply By: Peter McG (Member, Melbourne) - Tuesday, Jan 15, 2008 at 15:46

Tuesday, Jan 15, 2008 at 15:46
Leroy

The exact same thing happened to our 2002 GU. Nissan refused to accept that there was a manufacturing fault and offered to pay half the repair cost - about $350 as "good will". My dealer then paid the remainder.

No problems after it was welded.

Peter
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AnswerID: 281780

Follow Up By: Peter McG (Member, Melbourne) - Tuesday, Jan 15, 2008 at 21:56

Tuesday, Jan 15, 2008 at 21:56
I should add that I pressed NIssan customer service pretty hard but they would not budge. The story might be different now that they should know it is a regular event. It is clearly a manufacturing flaw and the weld is not sufficient. It's not a hard fix but pretty annoying all the same and should be covered by warranty.

MM me if you need name and phone numbers of the guys I talked to at Nissan.

Peter
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Follow Up By: Leroy - Wednesday, Jan 16, 2008 at 07:14

Wednesday, Jan 16, 2008 at 07:14
I reckon they've admitted liabiliity really even if it's a good will gesture. If they really think that they are not obliged to do anything about the issue then they don't have to make a 'good will' gesture. We'll see how I go!

thanks....Leroy
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Reply By: Dave & Shelley (NT) - Tuesday, Jan 15, 2008 at 19:10

Tuesday, Jan 15, 2008 at 19:10
Hi mate,

Please keep us posted on your developments. I have heard of this problem before but never found out the results from Nissan. Overall Nissan is great but everywhere I have lived, there service departments and warranty work has been the worst of any vehicle I have owned. I suggest to everyone if you require any Patrol work in Darwin, avoid the dealer!!!!!!

Cheers
AnswerID: 281816

Follow Up By: Kumunara (NT) - Tuesday, Jan 15, 2008 at 23:50

Tuesday, Jan 15, 2008 at 23:50
Dave & Shelley


Friends from Port Augusta were up in the top end recently and had some work done by the Nissan Dealer you referred to.

They would agree with your comments.



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Follow Up By: Dave & Shelley (NT) - Wednesday, Jan 16, 2008 at 00:00

Wednesday, Jan 16, 2008 at 00:00
Hi mate,

Yeah,it is said but true. I love my Patrol but be buggered if I will go through Nissan for repairs. That is of course unless the mighty 3.0LT lets go, but that problem is dealt with isn't it?????

Cheers
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Reply By: Patrolman Pat - Tuesday, Jan 15, 2008 at 20:39

Tuesday, Jan 15, 2008 at 20:39
I've got the same problem at the moment, standard wheels fittred to the door. Mine appeared after a rough trip on the oodnadatta track. I've read on the Patrol forum that some had it repaired under warranty whilst others were rejected. I'll be taking mine in after a trip to Vic next week.
There are enough reports on various forums to suggest a manufacturing fault, which IMO should be repaired by Nissan, they'll get a fight from me if they try to fob me off.
AnswerID: 281833

Follow Up By: Leroy - Tuesday, Jan 15, 2008 at 21:16

Tuesday, Jan 15, 2008 at 21:16
I'm not going to be fobbed off. It' took me 3 months to finally get them to change my geabox and if Nissan's past record is anything to go by them I'm expecting this issue to at least take 3 months as well.

Leroy
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Reply By: Dave B (NSW) - Tuesday, Jan 15, 2008 at 21:24

Tuesday, Jan 15, 2008 at 21:24
If you have seen posts on various websites about the problems, and the various ways Nissan have either fixed it themselves through warranty, or 50/50 with the dealer, why don't you copy the articles and then head off to the dealer?

Copy the web address and so forth and then there is proof of the problem and an acknowledgement that they have previously come to the party on repairing the problem.

Dave
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AnswerID: 281846

Follow Up By: Leroy - Wednesday, Jan 16, 2008 at 07:10

Wednesday, Jan 16, 2008 at 07:10
One step ahead of you Dave ;-)

Leroy
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Reply By: Leroy - Thursday, Jan 17, 2008 at 11:55

Thursday, Jan 17, 2008 at 11:55
Round one....

Nissan has said it is not a manufacturing defect and customer to repair at thier cost.

Leroy
AnswerID: 282058

Follow Up By: Member - John (Vic) - Thursday, Jan 17, 2008 at 12:36

Thursday, Jan 17, 2008 at 12:36
"not a manufacturing defect"

So what did they say caused the problem if not a substandard weld or flaw in design??
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Follow Up By: Leroy - Thursday, Jan 17, 2008 at 12:41

Thursday, Jan 17, 2008 at 12:41
I just got a reply from the dealer and he hasn't answered the question. He says he can't override HO's decision and that I need to contact them myself and dispute their decision. bleep poor really. I expected more from the dealer.

Leroy
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