Appalling Nissan Service again

Submitted: Saturday, Jan 26, 2008 at 00:07
ThreadID: 53906 Views:3537 Replies:15 FollowUps:10
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Got the ute back today from Nissan after having it for a week to do approved warranty work. They gave me a brand new Tiida to drive around in for a week. It had 358kms on the clock when I picked it up. Could only use it in the syd metro area. :(
The work that was approved was
A new bullbar..... This is the third now. Have snapped 2
New front seat....... this one had sagged........
6 or more cracks to the supports that attach the chassis to the tray including one cracked right off......
Cracked radiator support........
Near side mirror extension replacement as the original had the paintwork bubbling and peeling away.
Had everything aproved since November last year and early January booked it in for all the work to be done this week.
I have some pics to do this weekend in Canberra at the Aus mountain bike champs. Nissan had told me the loan car was for Sydney Metro only.
Thats fine I said, Just make sure I have the ute back for friday to go away.
Picked it up late this afternoon after it was there for a week and the only thing that was done was the Bullbar......... Was told I will have to rebook it for the rest. Was told when I dropped it off all the parts were there.
To make matters worse one of the indicators/park lights has been installed the wrong way and one of the spot lights has not been aligned. You don't even need to turn them on to see it. It is at least 45 degrees out. Good for tree spotting. Some people just have no pride in there work these days and if they did use an apprentice to do the work then god help the motor repair industry.
In conclusion it took the dealership a week to fit a bullbar that had already been ordered and was in stock.
I am appalled
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