Truckspring Warranty Claim

Submitted: Wednesday, Mar 05, 2008 at 21:29
ThreadID: 55224 Views:978 Replies:3 FollowUps:2
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Evening All,

i purchased an in cab adjuster for my coil rites in november and one of the air paddles is faulty.i have emailed them several times but get no response.has anyone done an international warranty claim with them and how did you go?cheers Paul
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Reply By: Oldsquizzy (Kununurra) - Wednesday, Mar 05, 2008 at 21:37

Wednesday, Mar 05, 2008 at 21:37
Is it the left hand paddle ? and does it leak down as well on the paddle that doesnt work ?
AnswerID: 291011

Follow Up By: TD100 - Wednesday, Mar 05, 2008 at 22:31

Wednesday, Mar 05, 2008 at 22:31
Squiz,

i have the left one doing left bag and right doing right so i can even up the rear,the left paddle leaks air thus deflating the bag in about 2hrs,have done some chopping and changing/checking and it is just,definitely leaking.cheers Paul
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FollowupID: 556461

Follow Up By: Oldsquizzy (Kununurra) - Thursday, Mar 06, 2008 at 01:02

Thursday, Mar 06, 2008 at 01:02
Thought it may have been the left one. All the ones I have replaced either the electrical switch on the left stops working or the left hand side leaks down.
Have modified a couple lately for people using the double gauge and a common air supply. Use two small ball valves for each side instead of toggles.
I use a larger compressor and a air tank that they can use to re-inflate tyres as well.
Still works out cheaper than just over seven hundred dollars for the toggle assembly and more versatile.
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FollowupID: 556489

Reply By: Shaker - Thursday, Mar 06, 2008 at 11:27

Thursday, Mar 06, 2008 at 11:27
Yes, I did a warranty claim on a Coilrite airbag & found them very helpful, forget the email & use the phone!
AnswerID: 291119

Reply By: Gerhardp1 - Thursday, Mar 06, 2008 at 23:41

Thursday, Mar 06, 2008 at 23:41
Yes, I had a warranty claim on an air bag, and found them very reasonable - they offered a new pair of bags (of a different brand) because the ones I had were on long backorder.

I paid half price for the new pair, and half freight, and did not have to send the faulty one back.

Be nice to find such service in this country :)
AnswerID: 291304

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