GU-III Drivers Seat Cushion Collapse

Submitted: Tuesday, Apr 08, 2008 at 01:44
ThreadID: 56421 Views:1887 Replies:3 FollowUps:1
This Thread has been Archived
Had the Patrol in for warranty repair today. In the end nothing fixed but parts on order for new drivers seatbelt (retract issue) and turbo to dump pipe gasket, both of which dealer happy to replace.

The RH side support on bottom cushion of drivers seat has squashed down, which seems to be a common probably. My old Patrol went this way and now this one - while in warranty. I've read on this forum that others have had seat replaced under warranty. The dealer agrees that the seat cushion has collapsed but unwilling to support warranty claim, saying it is normal wear and also due to the 40mm lift (fitted less than 12 mths ago). After a discussion they have agreed to submit a claim to head office but will be pushing the extra height, etc so unlikely to get approved.

Cushion squashed after 100,000km is unsatisfactory in my view and seems to be a design issue. I was wondering if anyone else has had success in getting drivers seat replaced under warranty. If so, was this dealer approved or did it take a call to head office?

Regards,
Hugh
Back Expand Un-Read 0 Moderator

Sponsored Links