One to watch out for - sidewinder

Submitted: Thursday, May 01, 2008 at 20:04
ThreadID: 57182 Views:4203 Replies:13 FollowUps:11
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Puchased a bisolater isolater from derek bester-"sidewinder" and after some enquires I was informed by him that the brand sold to me was overheating and not working properly and after my compalint he stated that he would substitute it with another brand but that he would not refund me the full difference in price .After many e-mails he told me that I was a difficult customer and that why don't I just try the faulty one and see how it goes (nice if you are struck in the Simpson without power fot your fridge and food). Queensland fair trading is a bit hopeless , anyhow I got my full refund for the bisolator back but this "sidewinder" company should be expelled from advertising on the web site, I have ten e-mails to prove what a "caring" guy he is I hope others take heed and if you have had good service, lucky you. I am a pretty fair guy but when someone tries to treat me for a fool, look out, my next stop is the small claims tribunal.
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