Hard Drive help needed

Submitted: Wednesday, May 21, 2008 at 01:13
ThreadID: 57827 Views:2465 Replies:18 FollowUps:26
This Thread has been Archived
C'mon you PC experts, I give a lot a info and help for GPS questions, now it's my turn ,
I bought a new Acer Aspire M3100 PC, with 500gb hard drive .running on Vista , what i want to do is install the number 2 160gb drive that was in the old PC, When I go to My Computer it's not listed along with the C:/ and partitioned D:/ drives factory fitted, The drive I have is a Western Digital WD1600JS 160GB SATA2 7200rpm, it shows in Bios as Slave, it shows in Device Manager as Slave, but seems to be unavailable in My Computer, for a test I removed the C:/ drive from the old PC , connected it up and it works fine, I was able to extract files from it no problem.

.
gift by Daughter

Lifetime Member
My Profile  My Blog  Send Message

Back Expand Un-Read 0 Moderator

Reply By: Wayne's 60 - Wednesday, May 21, 2008 at 02:31

Wednesday, May 21, 2008 at 02:31
Hi Doug
Have you changed the "jumper" plug on the back of the hard drives? You may also be getting a conflict with the drive letters, ie both drives being C,D etc.
Change the drive letters while the hard drive is in your old machine and try again.
Hope this helps.

Cheers,
Wayne.
AnswerID: 304993

Follow Up By: Member - RFLundgren (WA) - Wednesday, May 21, 2008 at 08:32

Wednesday, May 21, 2008 at 08:32
Drive letter would be the first place I would look at. Even when the drive is in the new machine, if you right click "My Computer" the right click "Manage" what do you see in there? Can you see the drive? If so, change the drive letter and also check whether the drive is set to active or not.

I done believe that SATA drives have jumpers for master / slave.

Cheers

Richard

Member
My Profile  My Blog  Send Message

0
FollowupID: 571024

Follow Up By: Member - Doug T (FNQ) - Wednesday, May 21, 2008 at 09:37

Wednesday, May 21, 2008 at 09:37
RFLundgren / Wayne
And anyone one else who suggests jumper pins , see photo

Image Could Not Be Found

.

gift by Daughter

Lifetime Member
My Profile  My Blog  Send Message

0
FollowupID: 571030

Follow Up By: Member - RFLundgren (WA) - Wednesday, May 21, 2008 at 10:20

Wednesday, May 21, 2008 at 10:20
Doug

As I suggested, you should have no need to change any jumpers. When you go into the manage screen and look at drive management, is this drive set as active? If so you may need to change that so that the PC does not get confused as to which drive is the active one. If this drive came from another PC and was the boot drive, it is going to have a MBR (master boot record) on it, which it will no longer need running as a slave.

Cheers

Richard

Member
My Profile  My Blog  Send Message

0
FollowupID: 571039

Follow Up By: Member - Doug T (FNQ) - Wednesday, May 21, 2008 at 10:25

Wednesday, May 21, 2008 at 10:25
Richard
This drive has no master boot, it was slave in the HP Pavilion too,
Might have to wait until I get the Pavilion back in service to get the data I want off the drive ,

Thanks.
gift by Daughter

Lifetime Member
My Profile  My Blog  Send Message

0
FollowupID: 571042

Reply By: 96 GXL 80 series - Wednesday, May 21, 2008 at 07:20

Wednesday, May 21, 2008 at 07:20
My turn:

"No Comment"
AnswerID: 305000

Follow Up By: Kiwi & "Mahindra" - Wednesday, May 21, 2008 at 08:33

Wednesday, May 21, 2008 at 08:33
Well....that was an educated reply.....well done.............

My turn:

"No Comment"


................well.................what can we say......."NO COMMENT!"


Say something useful if that possible if your gunna reply 96er!!!!!
0
FollowupID: 571025

Follow Up By: Mike Harding - Wednesday, May 21, 2008 at 09:12

Wednesday, May 21, 2008 at 09:12
Oh... I don't know... he could have said "You should throw it away and buy a Garmin!" :)
0
FollowupID: 571028

Follow Up By: Member - Doug T (FNQ) - Wednesday, May 21, 2008 at 09:59

Wednesday, May 21, 2008 at 09:59
Kiwi & "Mahindra

What would you expect ,....lol

.
gift by Daughter

Lifetime Member
My Profile  My Blog  Send Message

0
FollowupID: 571035

Follow Up By: Kiwi & "Mahindra" - Wednesday, May 21, 2008 at 12:24

Wednesday, May 21, 2008 at 12:24
I know the parts your talking about and if I was going to reply in a half assed attempt I would have said....take it to the computer shop!!!LOL!!!!

cATCHYA!!
0
FollowupID: 571072

Follow Up By: Member - Doug T (FNQ) - Wednesday, May 21, 2008 at 12:27

Wednesday, May 21, 2008 at 12:27
Kiwi
You'll keep....lol

.
gift by Daughter

Lifetime Member
My Profile  My Blog  Send Message

0
FollowupID: 571075

Reply By: a convict - Wednesday, May 21, 2008 at 08:00

Wednesday, May 21, 2008 at 08:00
..ditto

"..changed the "jumper" plug on the back of the hard drives?"

(the drive site should have 'settings' for jumper)

Do you plan the dash mount the machine? (Only asking.)
AnswerID: 305006

Follow Up By: Member - Doug T (FNQ) - Wednesday, May 21, 2008 at 10:00

Wednesday, May 21, 2008 at 10:00
see photo above
gift by Daughter

Lifetime Member
My Profile  My Blog  Send Message

0
FollowupID: 571036

Reply By: Nick R (VIC) - Wednesday, May 21, 2008 at 08:51

Wednesday, May 21, 2008 at 08:51
had this problem the other day with an external drive, is it recognised in the boot sequence? if so on the desktop right click on "my computer" and go to "Manage". In there your drive should be listed, from there you can do or delete partitions if you want, format the drive if you want and assign a drive letter.
If it is not that then I don't know......
Nick
Carpe Cerevisi

Lifetime Member
My Profile  Send Message

AnswerID: 305013

Follow Up By: Member - Doug T (FNQ) - Wednesday, May 21, 2008 at 10:27

Wednesday, May 21, 2008 at 10:27
Nick
Nup... not listed in Manage.

.
gift by Daughter

Lifetime Member
My Profile  My Blog  Send Message

0
FollowupID: 571043

Reply By: DIO - Wednesday, May 21, 2008 at 09:07

Wednesday, May 21, 2008 at 09:07
Have you checked in the Bios that it has been configured and recognised?
AnswerID: 305015

Follow Up By: Member - Doug T (FNQ) - Wednesday, May 21, 2008 at 09:55

Wednesday, May 21, 2008 at 09:55
DIO
Good answer, didn't you read main post properly.

.
gift by Daughter

Lifetime Member
My Profile  My Blog  Send Message

0
FollowupID: 571031

Reply By: Member - Don & Kathie M (TAS) - Wednesday, May 21, 2008 at 09:14

Wednesday, May 21, 2008 at 09:14
Right-click My Computer and click Manage. Then select Disk Management. If you are lucky the drive will show on the list. You may have to partition unallocated space, format the drive, and assign drive letters.

For full information go to the Support section Western Digital's website and search for Vista.
AnswerID: 305016

Follow Up By: Member - Doug T (FNQ) - Wednesday, May 21, 2008 at 09:58

Wednesday, May 21, 2008 at 09:58
Don & Kathie
Formatting is not an option, I need to get data off the drive, if the need be I will get another power supply for the older mini tower and fire up the old pc and get it like that ,

.
gift by Daughter

Lifetime Member
My Profile  My Blog  Send Message

0
FollowupID: 571032

Reply By: Member - Dick (Int) - Wednesday, May 21, 2008 at 10:12

Wednesday, May 21, 2008 at 10:12
Doug

I am sure you have probably solved the problem by now, or at lease gone through all the possibilities other Forum members have offered.

If not, what do you see in Disk Management (or whatever it is called in Vista) I think it is probably a conflict in drive letters but these should automatically be resolved at Boot up.

I run various mixtures of HD's and have seen this before. If you can see it in the BIOS as Slave it should be seen in Disk Management.

Please let us know what you find. It would be good info to have.

Cheers
Dick







Lifetime Member
My Profile  Send Message

AnswerID: 305026

Follow Up By: Member - Doug T (FNQ) - Wednesday, May 21, 2008 at 10:29

Wednesday, May 21, 2008 at 10:29
Dick
Yes it's seen in Bios , and Device Manager, but not in Disk Management.


.
gift by Daughter

Lifetime Member
My Profile  My Blog  Send Message

0
FollowupID: 571044

Follow Up By: Member - Dick (Int) - Wednesday, May 21, 2008 at 13:50

Wednesday, May 21, 2008 at 13:50
Doug

In the time I have been away from the Computer I can see that you have tried numerous suggestions which have not worked. The suggestion to go to a USB adaptor is a good one. I have two of these with the same drives you have. I just use the USB connection to take old date off when I need it.

Just a thought, is the Disk Controller on your new Computer SATA capable? Is the Primary drive a SATA drive?

I don't use Vista so it may be a Vista problem which I am not aware of. I know how frustrated you must be.

Cheers
Dick







Lifetime Member
My Profile  Send Message

0
FollowupID: 571081

Reply By: Sand Man (SA) - Wednesday, May 21, 2008 at 10:12

Wednesday, May 21, 2008 at 10:12
Doug,

No need to touch the bios, or try to change the drive letter.

Each hard drive has a small jumper which bridges two pins in a row of several. If you are lucky, the drive may show on an attached sticker, what the settings are. If not, you should be able to surf the Web for the particular disk drive manufacturer and obtain the details.

The current hard drive in your PC should be OK as it will be configured as the primary (boot) drive.
The one you wish to install needs to be configured (via jumper) as a Slave drive.

After doing this, power the PC on again and the operating system will (should) recognise the new drive and assign the next available drive letter (usually D) to it. If your Primary drive is partitioned into a "C" and "D" drives, the Slave drive will become "E" and other drives, such as a DVD player/recorder will change from "E" to "F" etc.

It's all done with mirrors Doug. Just a matter of changing those jumpers.

Bill.
Bill


I'm diagonally parked in a parallel Universe!

Member
My Profile  My Blog  My Position  Send Message

AnswerID: 305027

Follow Up By: Member - Graham H (QLD) - Wednesday, May 21, 2008 at 10:24

Wednesday, May 21, 2008 at 10:24
Except SATA drives as per the photo Doug posted.
Not necessarily so that it will shift them around as u say. As in my post it didnt and wasnt shown. Had to do what I said to get it to show up
0
FollowupID: 571040

Reply By: Member - Graham H (QLD) - Wednesday, May 21, 2008 at 10:19

Wednesday, May 21, 2008 at 10:19
Do what they say about assigning a new drive letter to the drive. I have had the exact problem on a friends Dell.
Go to Control Panel /Administrative tools/Computer management and down to disk management and see what that says. If the drive is not shown there you can alter the drive letters THAT ARE THERE to say X Y & Z. That will allow the computer to show your WE. Then assign it to M and put the rest back to the original letters. Change M to the next in sequence and it will be OK
I dont run Vista so am quoting XP on where to find disk management. This is how I got the DELL to show the addon drives and card reader etc. You also have to configure the bios to show SATA drives as ATA NOT RAID
PM me if u need more
Cheers
AnswerID: 305029

Follow Up By: Member - Doug T (FNQ) - Wednesday, May 21, 2008 at 10:34

Wednesday, May 21, 2008 at 10:34
Graham
Thanks. 'll give it a go but if it don't work then I'll wait until I get the HP fixed with another Power supply box , Crazy Dog is hunting Cairns for one , They're not all that expensive, I once bought an empty mini tower at Browns Plains , it had the power box in it all for $110 .

.
gift by Daughter

Lifetime Member
My Profile  My Blog  Send Message

0
FollowupID: 571048

Follow Up By: Member - Graham H (QLD) - Wednesday, May 21, 2008 at 10:41

Wednesday, May 21, 2008 at 10:41
It should work as Ive done it more than once and it does.
Unless HP have changed a lot recently their power supplies were astronomically priced. We had to get one for a customer and when normal PC ones were about $60 an HP one was $310. They usually are of a different shpe and have different outlets to a normal PC version.
Wouldnt touch HP stuff with a 40 foot pole with boxing gloves on.
Also the boards dont go in an ordinary PC case very well either as all the stuff is shaped to the case they come in.
Doubtless some one will prove me wrong but in 10 years of computer repairs I have stayed away from this brand.
0
FollowupID: 571049

Follow Up By: a convict - Wednesday, May 21, 2008 at 11:03

Wednesday, May 21, 2008 at 11:03
'' their power supplies were astronomically priced. We had to get one for a customer and when normal PC ones were about $60 an HP one was $310. They usually are of a different shpe and have different outlets to a normal PC version. Wouldnt touch HP stuff with a 40 foot pole with boxing gloves on. "

All true.. BUT.

I bought three(3) (near new) HP 'Evo' Desktops at a liquidation sale for $A125 each a few years back. Touch wood they have not missed beat. But, like you, I have stayed away from HP since the invention of the revolutionary wooden disk drives.

No Luck with 'Maxstor' external USB drives, though, lost two (2) "Code (10)" corrupted partition. Very common according to Google search. Never again!

0
FollowupID: 571051

Follow Up By: Member - Doug T (FNQ) - Wednesday, May 21, 2008 at 11:06

Wednesday, May 21, 2008 at 11:06
Graham
OK it is showing in Disk Managment, trouble I got this warning showen below so looks like I'll wait untill I can get the data safely.

Image Could Not Be Found

Image Could Not Be Found

.
gift by Daughter

Lifetime Member
My Profile  My Blog  Send Message

0
FollowupID: 571055

Follow Up By: Member - Graham H (QLD) - Wednesday, May 21, 2008 at 11:44

Wednesday, May 21, 2008 at 11:44
Dont tell me that about the Maxtors as I have all my drives backed up on a 350gig Maxtor external.
Also have a 1 terrabyte WD which for some reason stops the computer from doing its post fully and it hangs when gets to that drive so just plug it in after it boots.

One word for Doug the USB drives are not as fast as an internal SATA but OK for a backup

I have a desktop with a 60gig boot a 200gig D a 80gig E and two USB's, 350 gig and 1TB plus 2 card readers including a sim card editor. all on a wireless network with my laptop plus 2 voip phones with different providors.

He who has most toys wins.!!!
0
FollowupID: 571067

Reply By: Member - David P (VIC) - Wednesday, May 21, 2008 at 10:57

Wednesday, May 21, 2008 at 10:57
Errr yeah........:))......is this all code for dirty talk......silverback
AnswerID: 305037

Reply By: Chris & Debbie - Wednesday, May 21, 2008 at 11:16

Wednesday, May 21, 2008 at 11:16
Doug
Not to fix your problem but i have just gone through similar and i just bought an external caddy to take the hard drive. Fit your spare hard drive and you can just plug it into any USB port that way you can use it with any comp. Cost me $50 from computer place.

Chris
Coddiwomple (v.) To travel purposefully towards a vague destination.

Member
My Profile  My Blog  My Position  Send Message
Classifieds: Codan Envoy HF Radio X1 for sale

AnswerID: 305038

Follow Up By: Member - Doug T (FNQ) - Wednesday, May 21, 2008 at 11:19

Wednesday, May 21, 2008 at 11:19
Chris
Your bloody brilliant....did you know that , that's a damn good idea, , next time I go to Harvy Normans in Innisfail I'll check it out.

Good one .

.
gift by Daughter

Lifetime Member
My Profile  My Blog  Send Message

0
FollowupID: 571061

Follow Up By: Member - Doug T (FNQ) - Wednesday, May 21, 2008 at 11:28

Wednesday, May 21, 2008 at 11:28
Chris
You just steered me to this website .

Newer Tech USB2.0 Universal Drive Adaptor

.
gift by Daughter

Lifetime Member
My Profile  My Blog  Send Message

0
FollowupID: 571063

Follow Up By: Chris & Debbie - Wednesday, May 21, 2008 at 11:54

Wednesday, May 21, 2008 at 11:54
Doug
Have a look at this one, which is much like the one i bought

External hard drive case
Coddiwomple (v.) To travel purposefully towards a vague destination.

Member
My Profile  My Blog  My Position  Send Message
Classifieds: Codan Envoy HF Radio X1 for sale

0
FollowupID: 571070

Follow Up By: Member - Doug T (FNQ) - Wednesday, May 21, 2008 at 12:25

Wednesday, May 21, 2008 at 12:25
Chris
Thanks, I added the link to favorites, speed looks ok
Transfer speed up to eSATA-3Gbps & USB2.0-480Mbps.
Just set the transfer going and go to bed.

.
gift by Daughter

Lifetime Member
My Profile  My Blog  Send Message

0
FollowupID: 571074

Reply By: Member - Graham H (QLD) - Wednesday, May 21, 2008 at 11:30

Wednesday, May 21, 2008 at 11:30
Just say no to the error and see what it does Sounds like its been set funny from the start
AnswerID: 305041

Reply By: age - Wednesday, May 21, 2008 at 12:02

Wednesday, May 21, 2008 at 12:02
Doug

A few things that may be worth looking at if any of the above does not work

1 - Missing disk is a common problem in Vista for dual install SATA drives - an upgrade to Vista SP1 apparaently addresses this known issue. Is your version Vista or Vista SP1 (SP1 candidate released a few weeks back by MS and can be downloaded from web).

2. In Device Manager do you have any yellow question marks or exclamation marks showing in "other devices" - not beside the actual HDD entry. If so a HDD Sata specific driver update from WD may solve issue or the Raid Array controller for the 2 drives may not be configured properly and needs to be updated. WD may have a small program that will assist in these configuration settings. You can set up SATA drives to be 1 channell 1 and 2 or as a RAID array - there may be a BIOS setting that will be changeable to configure it one way or the other (this may be currently clashing) - experiment with the options

3. In line with 2 above, where the SATA cable from your disk drives goes onto your motherboard may dictate whether you are trying to configure the set up as a RAID array or 1/2 channell set up - many motherboards will have 4 connectors for SATA cables have a look where these go - often a bit of print on MOBO beside connector indicating whether it is for RAID 1 channell 1/2 channell etc - these need to be configured correctly and the same as the BIOS settings.

4 Is your optical drive (CD/DVD) IDE or SATA as if SATA can also cause configuration clash issues giving the results you have explained and is an array/channel issue as described above.

5. Does any of your SATA drives have a setting slide (or sometimes jumper) for transfer speed - might be graduated as 1.5/2.5/3.5 etc especially on newer drives. If one of your drives is an older SATA then it might not have this adjustment (default 1.5 or 2.5) and play around with the setting on the newer one to get them at the same speed especially if they are sitting on the same channell

Hope I have helped a little

Cheers


A
AnswerID: 305049

Reply By: TerraFirma - Wednesday, May 21, 2008 at 12:58

Wednesday, May 21, 2008 at 12:58
Click on Control Panel - Admin Tools - Computer Management - Storage and then follow through until you get a reading of your logical drives scenario - Then you may need to manipulate the settings of the drive etc etc to get it up as a logical drive.
AnswerID: 305055

Reply By: thepunter - Wednesday, May 21, 2008 at 13:12

Wednesday, May 21, 2008 at 13:12
Hi,

Put your cursor over "Disk 1 Dynamic" and right click on it. Does it give you an option to import the disk? If it does not give you a caution go for it. It has been a while since I have done this but not in Vista.

Some new motherboards also have a Raid controller and this may need to be configured.

Regards,
David.
AnswerID: 305059

Reply By: Wayne's 60 - Wednesday, May 21, 2008 at 18:07

Wednesday, May 21, 2008 at 18:07
Hi Doug,
The external drive sounds like an excellent way to solve your data transfer problem.
You don't specify which version of Vista you have, this may be the cause of your problem, because some versions may not support dynamic discs. There was a similar problem with XP.

Cheers,
Wayne.
AnswerID: 305112

Reply By: Member - Doug T (FNQ) - Wednesday, May 21, 2008 at 18:57

Wednesday, May 21, 2008 at 18:57
To all who put in reasonable and proper answers ...Thank you,
Chris came up with the best idea with external adaptor, so that's the way I will go,

Doug

.
gift by Daughter

Lifetime Member
My Profile  My Blog  Send Message

AnswerID: 305123

Reply By: Member - Damien L (QLD) - Saturday, May 24, 2008 at 21:25

Saturday, May 24, 2008 at 21:25
Doug I have this power supply if you need it, no charge.
Its in a HP Pavillion.Image Could Not Be Found
Love the bush

Lifetime Member
My Profile  My Blog  Send Message

AnswerID: 305668

Follow Up By: Member - Doug T (FNQ) - Saturday, May 24, 2008 at 21:37

Saturday, May 24, 2008 at 21:37
Damien
Thankyou , very good of you to offer, trouble is not all power supplies are the same, even in HPs, like yours mine was made in bloody China , and the output is 300w in mine , another issue too ,mine is SATA ,
But all will be OK because Crazy Dog has got one from his big city and will be here on Wednesday ,

Doug

.
gift by Daughter

Lifetime Member
My Profile  My Blog  Send Message

0
FollowupID: 571721

Sponsored Links