Asus A696/CoPilot7

Submitted: Friday, Jun 06, 2008 at 21:37

ThreadID: 58456 Views:2190 Replies:4 FollowUps:3

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fawkesp

Have just purchased an Asus A696 GPS and CoPilot 7 software but I cannot get the CoPilot software to work!

After numerous emails between myself and CoPilot, we seem no closer to a solution. CoPilot loads then freezes, causing a Microsoft error: "We're sorry. A problem has occurred with copilot.exe".

Has anyone had any experiences with either the Asus or CoPilot that may be able to offer some advice?

Thanks,

PeterF.

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Reply By: Member - Graham H (QLD) - Friday, Jun 06, 2008 at 21:54

Friday, Jun 06, 2008 at 21:54

Suggest u uninstall and reinstall the Copilot software. Sometimes can fix problems like that.
Presumably you have initialised it etc.
I thought there is a later version than 7 out for PDA .
Version 11 is due out for laptop shortly

AnswerID: 308234

Follow Up By: fawkesp - Friday, Jun 06, 2008 at 22:20

Friday, Jun 06, 2008 at 22:20

Thanks Graham,

I have uninstalled and reinstalled CoPilot many times. A check of their web site reveals that CoPilot 7 is the latest for the PDA (Windows Mobile/CE), CoPilot 11 is for the laptop only.

Anyway, I'll keep trying.

Thanks,

PeterF.

FollowupID: 574082

Reply By: richard - Saturday, Jun 07, 2008 at 00:11

Saturday, Jun 07, 2008 at 00:11

Try looking in http://www.mtekk.com.au/Forums/tabid/56/forumid/29/view/topics/Default.aspx

Good info on these devices.

Richard

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AnswerID: 308272

Follow Up By: fawkesp - Monday, Jun 09, 2008 at 13:46

Monday, Jun 09, 2008 at 13:46

Richard,

Thanks for the link, most interesting reading! Perhaps I have purchased the wrong software as I have yet to get it working despite numerous emails between me and the support staff (Ozzie).

Peter.

FollowupID: 574780

Reply By: Member - Rob S (NSW) - Saturday, Jun 07, 2008 at 10:14

Saturday, Jun 07, 2008 at 10:14

Try this it might be some help when unistalling and reinstalling copilot 7
Site Link

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and that's when I thought I was wrong!

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AnswerID: 308309

Follow Up By: fawkesp - Monday, Jun 09, 2008 at 13:50

Monday, Jun 09, 2008 at 13:50

Thanks Rob.

This link had similar info to that supplied by the CoPilot support blokes, but still my problems persist.

Oh well, back to the basics.

Peter.

FollowupID: 574783

Reply By: Member - John R (VIC) - Tuesday, Jun 10, 2008 at 07:19

Tuesday, Jun 10, 2008 at 07:19

Peter,

I recently bought an ASUS A696 and loaded Co Pilot 7 myself, had similiar problems. Was able to work through them and now I'm very happy with the PDA and the software.

Not sure where you are located, if you email me at jrwwlandy@yahoo.com.au and give me your contact details, I maybe able to call you and suggest a few tthings.

Regards
John

AnswerID: 308946