WTF with Garmin Support?

As from 1st July 08 Garmin operates in Australia under their own guise. Previously they were distributed by GME.

Garmin Australia

Hi Richard,
also have an email to Australian Garmin support re some problems with my brand new unit. They definitely don't seem to be in too much hurry to respond. Seems to be pretty ordinary in some areas with the "car" quite some distance off the "road" on the screen. Got an email response from someone in Garmin Europe that was so far off the point it was laughable. I responded to that and am still waiting.
My other unit is from Kogan. I get very fast and concerned responses from the Kogan support. Last time was to do with a poor quality map update and they refunded half the money and promised a free fix. (Mind you I haven't got that fix yet either.)
Anyway I hope you do get an answer soon.
Rgds
Nev

Thanks Guys.

I ended up ringing GPSOZ and got and answer to my question within 30 seconds.

I need to know if I warranty was covered by buying a 276C from eBay, answer was a big fat no!

Richard

Buying anything off Ebay that is not through a licenced Australian distributor will more than likely not have a warranty.

Eg stuff from Hong Kong like Cameras, watches and electronics.

Exceptions may be camera lenses which frequently have a world wide warranty. At least my Nikon ones do but I bought them from a Nikon Dealer in USA.

Hi

Telephone number in Australia for Garmin is 1800 235 822.

After having the problems everyone else is describing, I was lucky enough to find the above number on another forum.

I found them to be very helpful and more than happy with the support once I got hold of them.

Good luck.