Hi all,
I just read with interest the post about naming companies that do you wrong. After being on the road 2 yrs we have had our fair share of people not treating us right, especially since they won't see us again and yes I would love to name them. I won't do it on here, so don't worry David. But I will to everyone I meet on the road. Everyone makes mistakes but it is the way they treat you after the mistake that matters.
I would however like to name a couple of companies that I believe have been exceptional. Let me first explain. If I take car in for a service I expect it to be serviced, that's what I'm paying for. What I'm talking about is the companies that do what you pay them to do and more, be it incredible customer service or doing the extra things. One company that serviced my car in
Esperance actually charged me extra to do the little things like black my tyres and wash my windscreen but forgot 2 major things I needed fixed. That's not service.
When were heading of All Terrain 4x4 in Moorabin Vic did the pre trip inspection. They were fantastic in every area. They did the job very
well and did what we wanted as it was our trip but offered advise when appropriate. It wasn't about spending as much of my monet as they can. It was about making sure we were set up to do the trip safely in comfort with money still to spend. If in
Melbourne and need a GREAT Mechanic, use these guys.
In
Joondalup (
Perth) we used Auto Masters. Did rear shocks and brakes plus service. Did a great job of all. Treated us like we would be back next week.
When in
Alice Springs we had major electrical melt down on trailer and car electrics. We used Ray Tebeck auto electrics. Service like I have never seen before. This company went way beyond the call of duty to help us out. With out their help we would have been stuck. I cannot recommend this company highly enough.
Recently, after recommendation from this site, I used Lindisfarne Auto Service (
Hobart), to solve an oil leak. They were very good and solved what others hadn't been able to. Again treated like we were coming back.
All of these companies treated my wife with respect as
well which she really appreciated as it is usually her taking the car in.
Sorry this is a bit long. People are quick to shame companies. I just wanted to name the ones that treated us better than I paid them to. Being on the road is hard when you don't now who to use. If you choose to use any of these people please say "Hi" to them for us, they have been apart of making our trip possible.
Merry Christmas to you all and have a safe one.
Josh, Maree, Julia and Jasmine