New V8 cruiser utes

Submitted: Friday, Jan 09, 2009 at 11:21
ThreadID: 64952 Views:4059 Replies:3 FollowUps:11
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Now!!!!!!!! don't shoot the messenger and remember I have owned the odd cruiser or 2 and still own one.

One of our V8 cruiser utes has just gone back to Toyota with what appears to be a very noisy bigend knock. Toyota apparently are very interested in getting to the bottom of the failure, I have been told (reliable) that 4 utes have had the same problem in Australia and Toyota are looking for the cause and solution if it is a manufacturing problem .

Toyota are not ducking at all and appear to want to get to the bottom of the problem early, that is if it is their problem or operator error.



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Reply By: Member - John (Vic) - Friday, Jan 09, 2009 at 11:26

Friday, Jan 09, 2009 at 11:26
I'm sure they would be more than interested in finding any possible problem given the level of investment that must be tied up in the development of the V8.

There has been a couple of posts about noisy injectors causing a knock when cold, wonder if this is the same issue??
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Follow Up By: Rockape - Friday, Jan 09, 2009 at 11:31

Friday, Jan 09, 2009 at 11:31
John,
No this knock is not an injector, engine is not, well so we will see what happens
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Reply By: Member - Norm C (QLD) - Friday, Jan 09, 2009 at 12:04

Friday, Jan 09, 2009 at 12:04
Isn't this a good news story??

".......Toyota are looking for the cause and solution if it is a manufacturing problem. Toyota are not ducking at all and appear to want to get to the bottom of the problem early, that is if it is their problem or operator error."

Many companies, including 4WD manufacturers regularly have an initial response of 'not our problem'.

I've owned many different vehicles over the past 35 odd years. The last 2 have been Toyota. I've found Toyota's warranty support to be excellent.

My previous Toyota (05 Hilux) was not perfect. It had 3 significant problems in it's first 3 years (clutch, CV Joint and rear wheel bearing). Rather than turn me off, Toyota's response under warranty made me an even bigger fan. All problems fixed without argument. The last one (wheel bearing), was after the warranty had expired, but was still fixed under warranty.

You say you are reliably informed that 4 utes have had the same problem in Australia. Not disputing that, but there are a number of owners of this vehicle on this and other forums (including me). Most carry and tow big loads, so are seriously testing the vehicle. Problems I'm aware of that have been reported so far reported are:

-some burn oil for first 20 to 30,000 KM, then seem to settle
-some develop a 'diesel knock' when cold, which goes away once warm (is this possibly the problem you are reporting?).

I've had neither of these problems so far and hope that remains the case.

Norm C


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Follow Up By: ben_gv3 - Friday, Jan 09, 2009 at 12:08

Friday, Jan 09, 2009 at 12:08
Wow, seems like Toyota have a pretty good Customer Service department, unlike other marques...

Maybe the higher price tag is warranted.
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Follow Up By: Rockape - Friday, Jan 09, 2009 at 12:26

Friday, Jan 09, 2009 at 12:26
Norm,
Ute transported 1000k on a truck to Toyota. Don't do that for an injector.
Reliable Source Toyota. Can't say who, as they might end up in the poo.
Toyota have allways been reasonable in admitting to faults and conducting recalls. Early Turbo engine bearing problems for example.
All our engine oil use problems have settled down and are now no problem.

Our engines work over a 24 hour day 7 days a week between 2000 and 3000 revs in fine dust hauling up and down 1in 6 and 1 in 7 grades. If there are any problems they will show up in these engines at an early stage and yes some have had injector knocks.
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Follow Up By: Member - John (Vic) - Friday, Jan 09, 2009 at 12:51

Friday, Jan 09, 2009 at 12:51
I was also going to suggest that any vehicle used in the mining industry is certainly subjected to levels of abuse that most owner operators would never expose their vehicles to.

4 out of tens of thousands of these vehicles operating across Aus and 4 out of a mine at that is telling in its own right.

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Follow Up By: Rockape - Friday, Jan 09, 2009 at 13:39

Friday, Jan 09, 2009 at 13:39
John,
please read my post,we sent ONE vehicle ou, I don't know where the others came from.

As for abuse, ours are service far more than road vehicles, prestarted twice a day and a full service weekly.

The reason they are thrown away is rust, washed daily they still rust out in 2 years with engine hours of 5000. Here is a photo of some of the utes at the end of their life and as you can see they have not been abused. They will all go to the tip
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Follow Up By: Rockape - Friday, Jan 09, 2009 at 13:52

Friday, Jan 09, 2009 at 13:52
Sorry forgot photos
Ist photo is of the ute I normally drive along with many other drivers from other shifts. This ute is over 2yrs old
The other photo is of ones waiting to go to the tip as they have done their time and you will not damage is minor.Image Could Not Be FoundImage Could Not Be Found
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Follow Up By: Member - John (Vic) - Friday, Jan 09, 2009 at 14:02

Friday, Jan 09, 2009 at 14:02
Sorry your correct you did say "One from your mine" I got carried away with there being a reliable 4 with the same issue.

When I said "Abuse" I didn't mean it in the sense of being driven in an abusive way although I'm sure being company vehicles that would not be uncommon :-)
My meaning was virtual 24/7 type of constant work in a very harsh work environment, typically locked in 4wd constantly and exposed to constant dust, water, heat etc, where as most of us would be lucky to engage 4wd 10 percent of our driving time and garage the vehicle after a wash and polish :-)
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Follow Up By: Member - Tour Boy (Bororen) - Friday, Jan 09, 2009 at 14:05

Friday, Jan 09, 2009 at 14:05
Which tip?
I would love to have a scavenge there!!!
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Follow Up By: Rockape - Friday, Jan 09, 2009 at 14:19

Friday, Jan 09, 2009 at 14:19
John,
I am sorry I miss read your reply regards the abuse, The ute I drive spent it's first year as a shiny bums run around, but has spent the last year plus u/ground that is why the rust hasn,t devoured the undercarriage yet.

There maybe no problem with the engines at all,but to Toyotas credit they are not mucking around and are looking for a cause.
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Follow Up By: Rockape - Friday, Jan 09, 2009 at 14:31

Friday, Jan 09, 2009 at 14:31
Tourboy,
The utes have been sitting around for about 6months while they try to deside what to do with them.

They are full of lead dust and the eviros won't let them go off site, there is talk of them going into the tails dam. Can't say why they won't let them be cleaned on site and auctioned.


Although they look fairly presentable corrosion has taken it's toll underneath with boxes and transfers eaten through and front and rear suspensions falling out, most of the engines are down in power although still running fine. Some of the interior parts are ok.

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Reply By: Member - Greg T (ACT) - Friday, Jan 09, 2009 at 12:16

Friday, Jan 09, 2009 at 12:16
4 toy-yodas, out of how many are there on the road currently, its pretty good.
They were probably made on a Monday morning, or Friday afternoon.
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Follow Up By: Notso - Friday, Jan 09, 2009 at 12:18

Friday, Jan 09, 2009 at 12:18
I don't think robots have that problem of Mondays and Fridays.
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