We are currently in
Perth & are having a lot of problems trying to get someone to look at our Waeco fridge & our 12 volt system.
We have a 185L (I think) Waeco upright fridge with seperate freezer that is out of warranty. We have contacted the only (so I've been told) Waeco fridge repairer in
Perth & been told that we have to either take the caravan into them or the fridge for them to fix it. As we are living in the caravan taking it in to them is not really an option and as my husband is working 6 days a week we can't really take the fridge in either as they don't want it delivered on a Sunday. To get them to come to us they will charge $120 call out fee before they even do anything. We are only down the road from this company so the lady has told both my husband & myself that she will speak to the owner to try & work something out & will ring us back. After 2 phone calls to her we still haven't heard anything. The fridge is not staying cool, which has been happening off & on for a while, but now it just doesn't stay cool (it was sitting on 13 degrees). Luckily we have the Engel from the car which we have brought inside but obviously we need our main fridge to work too!!
We spoke to Waeco & they said because it is out of warranty we can get any fridge repairer to fix it but I rang 3 today & none of them would touch it. When I questioned the last guy he said because he can't get access to Waeco parts he can't fix it - which does make sense I guess. By this stage it was too late to ring Waeco again so I sent them an email asking if they can let me know which repairers they do supply parts to in
Perth & I will give them another ring tomorrow. I thought I would ask the question to the
forum just in case someone from
Perth might know someone who will fix Waeco fridges here.
Our other problem is the 12 volt system in our caravan. We were given 2 different numbers from the local caravan repair company for people that will call out but neither of these guys have answered our messages!! I rang Jayco here in
Perth & the lady there gave me a phone number for a Jayco repairer but we again would have to take the caravan to them. She said I could just ring any electrician but I thought I would first ask people on the
forum if they could recommend someone.
You don't know if you don't ask :)
Thanks in advance for any help given.
Leanne
PS We are currently staying at Kingsway Tourist Park which is in the Northern Suburbs - the suburb of Madeley.