Stezleki Track

Submitted: Monday, Feb 09, 2009 at 13:33
ThreadID: 65833 Views:3074 Replies:5 FollowUps:6
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Hi All,

just got back from an oz xmas outback trip 14000klms in 7 weeks and have done a fair bit of rear stone damage to my 4wd. Can anyone tell me if they have had any insurance issues regarding claims?

Thanks Wheaters
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Reply By: Willem - Monday, Feb 09, 2009 at 13:38

Monday, Feb 09, 2009 at 13:38
Strzelecki

What do you intend claiming for?
AnswerID: 348314

Follow Up By: Wheaters - Monday, Feb 09, 2009 at 13:50

Monday, Feb 09, 2009 at 13:50
Rear window is smashed and paint stone damage due to the stones hitting the trailer and coming back at the 4wd
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Follow Up By: Willem - Monday, Feb 09, 2009 at 14:14

Monday, Feb 09, 2009 at 14:14
Ouch!!


Is your insurance company giving you the hard line? They should at least pay for the window. Not sure about the stone chips though.
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FollowupID: 616533

Reply By: Honky - Monday, Feb 09, 2009 at 13:55

Monday, Feb 09, 2009 at 13:55
If your policy has window cover you could claim for that but in regards to stone chips, each rock would be an separate "accident"
and therefore there would be an excess for each.

Honky
AnswerID: 348315

Reply By: Tenpounder - Monday, Feb 09, 2009 at 14:31

Monday, Feb 09, 2009 at 14:31
Hi. I'm a bit mystified about the idea of an insurance claim for this. There have been lots of discussions on this site about the need for protection of back windows, and members have taken the trouble to fit shields to prevent the breakages. Also, many people anticipate the risk of damage, and fit stone deflectors to the front of their trailers. There are no third parties mentioned as being involved (eg stones thrown up by other vehicles).
So why an insurance claim?
What worries me is the effect on premiums of people making claims for self-inflicted damage.
Or have I missed something?
AnswerID: 348320

Follow Up By: Wheaters - Monday, Feb 09, 2009 at 15:00

Monday, Feb 09, 2009 at 15:00
I had stone deflectors fitted to the camper trailer but they still managed to fly up and smash the rear glass and stone chipped the rear bumper.

As for insurance I have window cover and am claiming I was at fault I just wanted to find out weather or not Strezleki is classified as a road Re: Insurance
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Follow Up By: donks1 - Monday, Feb 09, 2009 at 15:42

Monday, Feb 09, 2009 at 15:42
Tenpounder

Believe me this sought of claim would have little effect on premiums.

The biggest reason for increased premiums is due to all the dodgy panelbeaters charging for parts that are not required and no used.
The insurers know it goes on, but don't have the manpower to police it. The only defence for them is to only allow a $30 per hour labour rate.
Thats why when NRMA tried to introduce a system where the parts were billed direct to them from suppliers, all the beaters/parts fitters had a big cry and refused to do the work.
I say put in a claim and see what happens, they can only reject it.

Donks1
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Follow Up By: Tenpounder - Monday, Feb 09, 2009 at 15:58

Monday, Feb 09, 2009 at 15:58
Donks1.
That is a different topic altogether, it's got nothing to do with this query. You may be right about dodgy repairers (and even, dare I say it) dodgy insurers, but we don't want to add dodgy claims to the list, do we, Donks1?
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FollowupID: 616547

Reply By: Sand Man (SA) - Monday, Feb 09, 2009 at 15:01

Monday, Feb 09, 2009 at 15:01
Wheaters,

Your Insurance Policy should cover you for windscreen damage (including the rear window) of at least one breakage per year.

You may have to pay an excess, depending on how your policy is structured.

My policy had a $200 excess which I was only too happy to pay.
Broke my rear window when towing along the Birdsville Track and the cost would have been $1500 for the larger window that broke, plus a new tint on the rear window.

My Insurance was with the RAA in SA who use O'brien Glass.
Rang O'brien's and they handled the claim through the RAA.
Came out to my home and replaced the rear window, then gave me their recommended contact for the new window tint, who also came to my home and it was all handled under the same claim.

As far as the stone damage to the paint work, that won't be covered and you would be better off getting a quote from a resprayer/crash repair company. (you may be surprised at

I assume you would have been also towing and I recommend you seek a stone guard to place on the A-frame of the trailer or caravan, plus a rear window protector.
The rear window protectors can be home made (search our archives) or commercially bought from Obie's Outback

The cost for a commercial solution is probably less than the cost of the excess on your Insurance policy.

One thing I would stress.
Do both. The screen saver (even a cardbord beer carton will do the job) and the stone protector.

I had an angled stone protector on my traler, but a tiny stone still bounced off the frame somehow and bleep tered the rear window.

Bill.
Bill


I'm diagonally parked in a parallel Universe!

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AnswerID: 348323

Reply By: Tenpounder - Monday, Feb 09, 2009 at 15:14

Monday, Feb 09, 2009 at 15:14
Fair enough, if you have no-fault glass cover. As for the rest, shot-blasting the bits you can see (the front of the trailer; the back of the vehicle), and the underside of everything, is just fair wear and tear in the bush. This is even more significant, given that the driver is responsible for the vehicle speed, which contribute a great deal to the damage potential.
I don't have clue if the Strezlecki is a road, but I sure know that the Birdsville Track and the Oodnadatte Tack are totally capable of damaging a vehicle in all the ways you mention.
Isn't that why we take care?
AnswerID: 348325

Follow Up By: donks1 - Monday, Feb 09, 2009 at 15:43

Monday, Feb 09, 2009 at 15:43
All are gazetted roads and ther for should be covered

Donks1
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