Ibis Aircommand error message E4

Submitted: Sunday, Mar 15, 2009 at 15:59

ThreadID: 66855 Views:9459 Replies:3 FollowUps:2

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Member - David K (VIC)

Hi all, we have an Ibis aircon unit in our Jayco Stirling and whilst it runs well today it has started to display an E4 error message after running for a while in aircon cool mode. The unit still runs but appears to be fan only with no aircon. The fan speed is selected to auto and temp to 21 deg.

We dont have a troubleshooting guide with us. Can anyone help with what the message E4 actually means?

Thanks in advance.

Dave & Carol.

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Reply By: Member - Fred B (NT) - Sunday, Mar 15, 2009 at 16:11

Sunday, Mar 15, 2009 at 16:11

Hi David, see their web site you can download pdf documents for your model from them

http://www.aircommand.com.au/rtop_ibis.asp

Fred B
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AnswerID: 354120

Follow Up By: Member - David K (VIC) - Sunday, Mar 15, 2009 at 16:21

Sunday, Mar 15, 2009 at 16:21

Hi Fred,

Thanks for the link. Nothing about error messages in any of the documents. Saying that I couldn't find a troubleshooting guide online.

Dave

FollowupID: 622291

Reply By: Member - Heather G (NSW) - Sunday, Mar 15, 2009 at 17:31

Sunday, Mar 15, 2009 at 17:31

Hi David,

We also have an Ibis in our Outback Sterling. Have just had a look on the DVD which came with it but cant see any troubleshooting guide, or any information about error messages. . You could try emailing them - address as written on the back of the Product Information folder I have is as follows

sales@aircommand.com.au

and phone no is 08 8445 2877

Regards,
heather

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Follow Up By: Member - David K (VIC) - Sunday, Mar 15, 2009 at 18:04

Sunday, Mar 15, 2009 at 18:04

Hi Heather,

Thank you for the contact details. I have sent them an email and will follow up with a call in the morning. Funny enough since putting the initial post up, it has worked as advertised no error message.

Thanks again.

Dave

FollowupID: 622308

Reply By: Member - David K (VIC) - Tuesday, Mar 17, 2009 at 17:36

Tuesday, Mar 17, 2009 at 17:36

Hi,

Had an email back from Jarrad Helxt at Aircommand. This is his reply "Unfortunately there isnt a trouble-shooting guide associated with the Ibis. The idea is that the customer has to do nothing tricky apart from use the AC. Whenever there is a problem is will always be something that requires attention. E4 refers to a low refrigerant charge and will need to be inspected by an Aircommand Agent."

Since I contacted him for advice the Ibis has worked like a dream. In Marybourgh at the moment and not an error message in two days of use.

Thanks for your replies.

Dave

AnswerID: 354550