Phone rings - >
Hi Robin , its Sam the account manager, Our server robot has detected a pending crash on your computer network , but don't worry, an engineer is on the way out to fix the problem"
Robin-> Does he know the way ?
Sam -> He is new but we got him a Tom-Tom !
30 minutes later Phone rings ->
Hi Its Sam again, our engineer will be a little late but he is nearly there !
20 minutes later Phone rings- >
Hi , is that Robin ? its Fred your IT engineer I'm at the address but can't see your company, where are you ? I'm near K-mart!
Robin -> There is No k-mart within 5 kms of us, where are you ?
(Fred talking louder) I don't know , but Tom-Tom says I am there in South Dandenong, theirs cars everywhere and I can't park.
Robin-> Fred, talk softer, the phone can't handle shouting, drive straight ahead until you can park and call again.
Phone rings -> Its Fred , I'm parked ok, but now I'm completely lost.
Robin -> Whats the street name you are at, get out the street directory.
Fred-> No directory, they said a Tom-Tom is all I need and I can't see a street name?
Robin-> can you read out your co-ordinates , I have the maps of the area up on my PC and can guide you.
Fred -> (shouting again) Whats a co-ordinate ?
Robin -> Calm down , I will give you an approximate address that should be in the Tom-Tom , enter- Greens rd Dandenong South into it.
Fred -> It won't go, it needs a street number !
Robin -> enter number 1
Fred -> theres no number 1
Robin-> enter number 2
Fred -> Theres no number 2
Robin-> Enter number 3
Fred -> Got it, its says you are 15km away , starting off now ! , will call when I get there.
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20 minutes later Phone rings ->Its fred , I'm here.
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Robin -> Ok fred , do you see a Havey Norman store ?
Fred -> Yep , right next to it.
Robin -> Drive east , and its 300m down the next street to your right.
Fred -> Which way is east ?
Robin -> Can you see the sun ?
Fred -> Yep
Robin -> Drive down Greens road and the sun should be in front of you and a little bit towards the left.
Robin -> Oh We re-booted the server and Sam says its ok now - so take your time !
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Phone rings -> I'm here in your car park !
Robin -> Don't move, I'll come out and get you.
Fred -> Thanks, I hope you have some strong hot coffee brewing!
( Royal comission later determines that Fred had entered South Dandenong into his Tom - Tom instead of Dandenong South )