Sat Phone report

Following a number of threads on the subject of satellite phones, how to dial, emergency numbers etc, I thought I might comment on my recent experience.

About to do a 3 .5 week trip from Adelaide, through the Tanami, East Kimberly, Roper River, Barkly, and Alice Springs districts with two mates. Their wives were concerned about contact, safety etc.

So a sat phone was purchased.

Chose a Thuraya SO 2510 because:

1. seriously cheaper than alternates
2. has been observed by me as easy to use in remote parts of Oz, in 2008. Oz has relatively good reception as the satellite is fixed above Indonesia. I have used other sat phones where one has to to be quite careful with regard to position of handset on head, placement of aerial, etc - much more so than with this phone. - i.e it is user friendly about reception.
3. can dial a number, or text as you would on any regular mobile phone - no need for + signs, or country code prefixes.
4. can get a 3 month plan from Optus, which will cover my major period of intended use - about to do the CSR in June, as well as the above trip.
All call charges are per 30 second block, with a flag fall of 40 cents.
If invoice per month is lower than $ 10, it rolls over into the next month's bill. I like this as I anticipate a zero bill - it is an emergency use tool only.
We can let those near & dear that we are still alive by ringing conventionally or when possible by mobile, when we reach the next town.
5. despite a poor manual, the phone is relatively intuitive to use with regard to contacts, texting, dictionary etc.
6. GPS function not of benefit to us - have a good GPS already.

The phone was sourced from W.A., as locally the monthly plan was not offered, and local stockists did not know more than we did about the phone & its features/benefits.

Hope this helps others.

Cheers.
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Reply By: timglobal - Monday, Mar 23, 2009 at 15:07

Monday, Mar 23, 2009 at 15:07
Hey Rick,

Are you dialling without 00 or + when on the Optus GSM network?

That may work, but when in sat areas my experience is that it only takes it numbers in international dial format, so best to change all numbers to that.

There are simple (free) programs which will do it for you.

Cheers,

Tim
AnswerID: 355674

Follow Up By: Rick (S.A.) - Monday, Mar 23, 2009 at 16:29

Monday, Mar 23, 2009 at 16:29
Hi Tim,

just dialling the real number. eg for my mate's home phone:
08 8123 4567.

Or texting to the other bloke's mobile number e.g 0418 123 456.

All as per the instructions.

Maybe you have had a different real-world experience? I'd be interested.

Cheers
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Reply By: Member - Footloose - Monday, Mar 23, 2009 at 15:55

Monday, Mar 23, 2009 at 15:55
"has been observed by me as easy to use in remote parts of Oz, in 2008"

More detail please ...?
AnswerID: 355686

Follow Up By: Rick (S.A.) - Monday, Mar 23, 2009 at 16:34

Monday, Mar 23, 2009 at 16:34
Hi Footy,

Talawana Track, west of Canning Stock Route, W.A.
June 2008. Successfully Rung through to numbers in Victoria, Pt Hedland & Newman. No hassle with international codes, prefixes etc.

Cheers
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Follow Up By: Member - Footloose - Monday, Mar 23, 2009 at 16:37

Monday, Mar 23, 2009 at 16:37
Thanks Rick. The only report I have seen apart from this one expresses some doubt about the service. Been following Thruya's introduction with some interest.
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Follow Up By: Member - Mike DID - Tuesday, Mar 24, 2009 at 09:23

Tuesday, Mar 24, 2009 at 09:23
Thuraya works well in western parts of Australia.

In the eastern part (the only place I tested it) it has a problem due to the low elevation of the satellite above the horizon.
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Follow Up By: Member - Footloose - Tuesday, Mar 24, 2009 at 09:32

Tuesday, Mar 24, 2009 at 09:32
So Mike ...are you telling me that there could be problems with the thruya service if one goes south ?
Since there is only one satellite and it's over Indo, that doesn't surprise me at all.
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Follow Up By: Member - Mike DID - Tuesday, Mar 24, 2009 at 09:39

Tuesday, Mar 24, 2009 at 09:39
Jim - in flat country it should work well in Eastern Australia.

But in mountainous country, you might be stuck in a valley or on a plain behind a hill where the satellite is obstructed and you will NEVER get a signal.

Iridium will work in ANY deep and narrow valley, even if only by getting brief access to get out an SMS message. You may have to wait an hour in this situation, but that's better than never getting contact.
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Reply By: Member - Jinki & Harry - Monday, Mar 23, 2009 at 17:39

Monday, Mar 23, 2009 at 17:39
We had a Globalstar sat phone and found it did not work in the Simpson, the most important place we needed reception if we had a problem - Globalstar satellites had fallen out of the sky for 6 mths before we got there, but Globalstar didn't tell us that.
Last year purchased Iridium with Telstra and used in the Simpson, and in north west WA - the Kimberley. Extremely good reception - just dial the area code plus number and it works. Also for international calling, just dial the out codee ie 1100 then the country code etc and that works - we have been ringing Paris regularly with no trouble getting connection. We are on a plan but consider this small insurance for our safety! Might be a bit more expensive but proof is in the pudding.
Jinki
Jinki & Harry enjoying !!!!!

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Follow Up By: Member Brian (Gold Coast) - Monday, Mar 23, 2009 at 18:01

Monday, Mar 23, 2009 at 18:01
We hired Globalstar sat phones several times over the last few years until last year and never, ever saw signal on the handset!!

Cheers

Brian
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Follow Up By: Member - Graham H (QLD) - Monday, Mar 23, 2009 at 18:20

Monday, Mar 23, 2009 at 18:20
sounds right business as usual.



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Reply By: Rossc0 - Monday, Mar 23, 2009 at 18:35

Monday, Mar 23, 2009 at 18:35
"1. seriously cheaper than alternates"

How much is seriously cheaper.

Last I looked about 1 month ago an Motrola 9555 with all accessories (these are standard, external aerial, car kit, etc) was $2900.

If I wanted the Thuraya with the same accessories it was at least $2600 (as I could not get a firm price on an external aerial, although it could have been included in the car kit) and these were all addons.

"2. ..."

All satphones need to have there aerial near to vertical when in use. The motrolas are easier to do this as the aerial can be moved to keep it vertical when the microphone is in front of your mouth.

"3. can dial a number, or text as you would on any regular mobile phone - no need for + signs, or country code prefixes."

Likewise on iridium just dial the number directly. Also using the plus sign is incorrect, when at the start of a phone number it means insert international dialing code here not use a plus sign.

"4. can get a 3 month plan from Optus, which will cover my major period of intended use - about to do the CSR in June, as well as the above trip."

I currently use a Motrola 9500 and I use it with a telstra sim with international roaming. Therefore my satphone number is the same as my mobile phone number. Cost $10 per month and can be turned on/off as required.

Cost's about $3 per minute and appears to be charged by the second, never really bothered to work it out.

"5. despite a poor manual, the phone is relatively intuitive to use
with regard to contacts, texting, dictionary etc."

Manual is written english not chinglish very easy to understand but phone is intuitive anyway.

For a direct side by side comparison of the 9555 and Thuraya see March 2009 Overlander.

And you can pickup second hand 9500 or 9505 for under $1000, just make sure the battery will take a charge as there about $200 to buy.

When the one satellite fails (Murphy says it will) how are you going to make that emergency call. Iridium has multiple satellites.

Cheers
Ross
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Follow Up By: Bob of KAOS - Monday, Mar 23, 2009 at 22:15

Monday, Mar 23, 2009 at 22:15
Ross,
I tried using my Telstra next G Sim in my 9505A and it says 'emergency calls only'. Do I need to specifically set up international roaming for it to work?

Bob
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Follow Up By: Rossc0 - Monday, Mar 23, 2009 at 22:25

Monday, Mar 23, 2009 at 22:25
Hi Bob,

It can not be a prepaid sim.

Just ring telstra and ask them to activate international roaming for your mobile phone number. Can take upto 24 hours to become active.

When you then put it in the 9505A it will then show searching when first turned on, then registered once it has a signal and connected to the network. Basically the same as your mobile does now.

Calls are then just as per your mobile phone, ie no international dialing prefix required.

Only issue I've had is that sometimes it takes a long time to connect when someone rings me but always quick when I make a call.

Cheers
Ross
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Follow Up By: Member - Mike DID - Tuesday, Mar 24, 2009 at 09:32

Tuesday, Mar 24, 2009 at 09:32
"All satphones need to have there aerial near to vertical when in use."

NOT TRUE for the Thuraya - you have to point the aerial at the satellite.

PARTIALLY TRUE for Iridium - you can get more bars by moving the aerial around, depending on where the satellite is at the time. Often there is only one satellite at a time in the visible sky.

With any satphone, it really helps to use an earphone so that you can hold the aerial away from the obstructing effects of your body and so you can see the signal strength meter, to see the effect of moving the aerial aim.
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Follow Up By: Krakka - Tuesday, Mar 24, 2009 at 21:14

Tuesday, Mar 24, 2009 at 21:14
Rossco, how do you use your sim card in 9500 phone? Mine takes a full credit card sized sim, is there a special holder available so I can take the sim card out of my mobile and use it in the 9500?
Regards
Krakka
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Follow Up By: Rossc0 - Tuesday, Mar 24, 2009 at 23:16

Tuesday, Mar 24, 2009 at 23:16
Krakka,

Get one of these

Sim Card Holder

I got this one from a Telstra shop.

They usually throw them out but will give them away.

On the other side of the card from where the numbers are place some scotch tape (it's not as sticky as normal sticky tape and makes it easy to remove the sim card) so that the sticky part is accessible through the hole. It only needs to be there to hold the sim in place so does not have to be super strong.

Place your sim card so that the metal contacts are not on the sticky side (obviously). You will find it only fits in one way. Make sure it is level with the card.

Place the whole card in your 9500 and away you go.

Cheers
Ross
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Follow Up By: Gone Bush (WA) - Tuesday, Mar 24, 2009 at 23:58

Tuesday, Mar 24, 2009 at 23:58
Well, I'm learning all the time.

I have a 9505A and use my Next G SIM. I thought it was necessary to use the international dialling system (+61 etc etc) but it seems like that is not the case.

While it does work that way I am looking forward to getting out in the bush and trying it without all the preamble.

cheers

I'm glad I ain't too scared to be lazy
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Follow Up By: Member - John (Vic) - Wednesday, Mar 25, 2009 at 01:28

Wednesday, Mar 25, 2009 at 01:28
GB Why can't you just try it in the backyard and ring the house phone??

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Follow Up By: Krakka - Wednesday, Mar 25, 2009 at 05:57

Wednesday, Mar 25, 2009 at 05:57
Honestly John, where is the fun in that.lol
Krakka
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Follow Up By: Krakka - Wednesday, Mar 25, 2009 at 05:59

Wednesday, Mar 25, 2009 at 05:59
Thanks for that info Rossco, much appreciated.
Cheers
Krakka
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Follow Up By: Gone Bush (WA) - Wednesday, Mar 25, 2009 at 07:27

Wednesday, Mar 25, 2009 at 07:27
John, I know it doesn't make sense because of the frequencies involved but I just want to try outside Telstra's mobile coverage because of this paragraph in their "Customer Terms" booklet, particularly para (a).


6.7 If you use a Telstra Mobile (GSM) SIM card in a satellite service handset/device your
service coverage:
(a) in Australia will be limited to the coverage of Telstra’s GSM mobile network; and
(b) outside Australia will be limited to the coverage of Telstra’s GSM mobile network
and international roaming service.

I just want to make sure there's no smoke and mirrors stuff going on while inside mobile coverage.

Weird, I know.
I'm glad I ain't too scared to be lazy
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Follow Up By: Rossc0 - Wednesday, Mar 25, 2009 at 10:11

Wednesday, Mar 25, 2009 at 10:11
GB,

The 9505A is sat only so should not be a problem to try it in the backyard to at least test it.

The coverage in the booklet is GSM anyway not NextG.

I've still got a GSM card and have no problems in the frontyard ringing the home phone or in the way out back yard calling anyone.

Still be interested to see if they are restricting it some how, I think its probably more aimed at the dual GSM/satphones.

Cheers
Ross
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