Monday, Mar 30, 2009 at 16:31
Hey Snowy
Thats bad news
Jump accross and have a look at this link on the patrol4x4forum
http://www.patrol4x4.com/forum/showthread.php?t=28687
This is what Mal posted
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Appear Nissan Australia IS now listening.
Following my 'blown' ZD30 (2005 GUIV) at
Camooweal last October ...
Last November I wrote to my local MP complaining about the lack of confidence by owners of the Nissan ZD30 engine and the ad hoc manner of Nissan Australia in addressing subsequent claims for 'blown' engines. He wrote to Nissan's CEO and the reply was passed to me to contact Nissan's CRD. After much too'ing and fro'ing I am pleased to say that Nissan has paid 100% of my claim itemised below:
a. Pickering Nissan Mt Isa - $88 - to be told what I already knew.
b. Parry Nissan
Townsville - $453.75 - To remove head and confirm blown pistons.
c. Engine Australia - Trade Price $1024.86 - ZD30 Engine Rebuild Kit.
Total Value of 3 Invoices - $1566.61
My advice to any other members (unfortunately) involved in having to make a claim is:
a. Register your claim with Nissan Australia CRD (crd@nissan.com.au or 1800 035 035) at your first opportunity and, if by phone, follow it up in writing.
b. DOCUMENT EVERYTHING. By that I mean keep yourself a chronological diary of everything that transpired. He said, I said, etc.
c. Follow up any verbal conversations with an email (or snail mail) advising CRD of your recollection of the conversation that took place.
d. Keep all receipts - to send copies to CRD when asked.
e. Be persistent and above all do NOT get abusive.
f. Stick to the facts.
g. BTW I drink XXXX
In fairness to Nissan, some of the stories I read in this and other forums about the manner in which some owners ABUSE these engines I don't blame Nissan in being sceptical in processing some of the 'out of warranty' claims.
Will I buy another Patrol? Sure I will. They are a great vehicle. Just make sure you fit an EGT (Exhaust Gas Temperature) and Boost gauges. When your engine gets a little too hot; ease off on the throttle.
And I thank the members of this
forum for their wealth of information.
Malcolm
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Hope it is of some help
Cheers
Al
AnswerID:
357061