Saturday, Aug 23, 2003 at 17:54
What a can of worms I have opened up!!! But it is good to see people are expressing their views and I am enjoying the open chatter on an important issue. I am an authorised Magellan dealer in
Australia but I have no intention of becoming a GME dealer.
JA are now selling the STP3 at $1,790 which includes a 64MB data card and city navigator. My prices for the STP3 with 128MB data Card and both City Navigator is $2,079. It is good to see people are informed but many people prefer to deal with someone in
Australia, some prefer only to deal with someone with a
shop front. That is where Australian business hope to keep selling these products and providing a local service. Don't get me wrong, if you feel you are ripped off, then by doing what you do and that is buy direct from USA is showing GME and Magellan
Australia that is what you feel. If JA decided to buy direct from USA as of tomorrow it would put a big bump in GME's sales. GME are aware of this and it is somewhat of a tight rope for them.
Garmin are aware of the problem and basically can do very little about it except setup
shop in
Australia. Same goes for Thales (they own Magellan) they could decide to take the distributorship off of Magellan
Australia (Private company) and distribute directly.
The question of law regarding individual importing as opposed to parallel importing for resale is an area I have no idea on. I would like to think that GME are required by law to accept warranty issues under either of these circumstances. The point about Samsung may be true for an individual but for a parallel importer, I think may be a different issue as they become an unofficial distributor/reseller.
If it wasn't for GME I would say the mapping units would still have the USA base map and that tidal info on some of their new GPS would still be irrelevant for
Australia.
If buying with your feet makes changes to the questinable prices from GME dealers then walk the walk and talk the talk cos that's the only way Garmin is going to realise that they are part of the globalisation trend.
I thought that Garmin GPS was sent to USA before being sent to
Australia. However, when GME acquired some FF80s from the Taiwan shipment intended for WALMART it was clear this was not the case.
I still contend that GME has high overheads and in part believe this is the reason for the higher price dealt to dealers.
GME and Magellan go to every Major Marine Expo, many minor marine shows, have one employee for software support and a product manager for GPS products alone. They also have to produce their own brochures and pay someone to add GPS products to their web site. Shipment to and from each state is expensive, something an importer does not have to pay. They send people overseas for product seminars and interstate. You may feel ripped off but I think GME/Magellan feel it is necessary to provide the support you expect from them.
Everything is manufactured in Taiwan including the CDs. The same goes for Speedos. They use to be made here is
Australia, but now are made in Asia all because people want cheaper at the cost of Aussie jobs. The same goes for most electronic products, it all goes to Taiwan etc to be manufactured.
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