The different attitudes with tyre dealers..lol.
Submitted: Friday, May 29, 2009 at 18:06
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Member - Axle
Have been on the phone half the day chasing tyres for the defender. The reaction from the dudes that answer the phone is nothing short of unbelievable!! , If their boss really new how some of their employees addressed, potenional customers i think the unemployment list would be a bit longer.lol.
I ( eg).... Me.".Just enquiring the availability of 7.50x16 tyres to suit defender and price"?
( Other end) ....". Nah You.won't buy em " haven't got anything, Change rims and we have this!. (This was a reptuable dealer)
Next!!...Are they split rims?...Me No!
Other end.. so its a discoveryDefender?
Me," No its a Defender" Standard steel defender rims!, 7.50 x16 dunlops on at the moment.
Other end!,, So has it split rims? "makes a difference you know"
Me ..Slam phone down!.
Next dealer!, Not a popular size around here! But definitley will get what you wan't, and also recommended another size that will suit and come in have a coffee, and we will go thru it all!.
Off in the morning to have a squiz, A little PR is all it takes.
Cheers Axle.
Reply By: Outbackswine - Friday, May 29, 2009 at 18:15
Friday, May 29, 2009 at 18:15
You should live out here in the Isa, basically, you call them, ask for what you want and if they have it in stock, you get it at their inflated price that includes mining town tariff.
If what you want isn't something they have in stock, you get told "nah, don't do 'em, you'll have ta get XXXX which we got for $mining town tariff price"
The same goes for anything here, not just tyres, if you aren't interested in what they want to sell you and at the mining town tariff price, they have very little interest in talking to you any further.
I went to the ARB and TJM stores in town yesterday for price on supply and fit bullbar, neither was interested in answering my questions about whether their bar will fit 240mm lights and factory fog lights.
I called the ARB dealer 900km away in
Townsville who was most helpful over the phone, and beat the inflated price by $200 without any haggling, so guess who just made the sale of bullbar and 3 Lightforce XGT's............
AnswerID:
367443
Follow Up By: Rockape - Friday, May 29, 2009 at 18:29
Friday, May 29, 2009 at 18:29
Ring Roger Vickery ARB Qld manager in
Brisbane and tell him your problem.
I know he will put a rocket up their arse ends.
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Follow Up By: Outbackswine - Friday, May 29, 2009 at 20:19
Friday, May 29, 2009 at 20:19
If it was a corporate store I would, but it is an independant ARB stockist. It is owned by the same company that owns Bell Moir Toyota in town, and it is also the Goodyear dealer and Avis agent.
So many people buy their new Toyota's from other
places because the attitude is similar throughout their various business units. everything at sky high prices, and a disinterested attitude for anyone not prepared to drop thousands without question. The
Townsville dealers all know it, and they love selling new cars to
Mount Isa residents.
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