Tuesday, Jun 09, 2009 at 18:04
Hi Sigmund,
We had parked the van in the caravan park and paid for three nights because we were having the car serviced and thought we would be gone the next morning. However when the vehicle was then off the road due to the workshop finding a major problem, where we were staying was regarded as the 'point of vehicle
breakdown' and accommodation costs became claimable.Initially we had been told we may be there for 3 or 4, maybe 7 weeks while the part was sent from Spain, so we are happy to be back on the road after three.
NRMA Premium care provides up to $700 for accommodation costs in this case, and will also provide a hire car for up to 7 days apparently, and the cost (not sure whether full or partial cost) of repatriation of vehicles
home if necessary according to the very helpful person I spoke on the phone to. I think there is a combined limit in any one year for all these - $3000 in our case as we have been members for close to 40 years.
We went to the RAC office in
Geraldton and explained our predicament and the NRMA was contacted for us. At that stage we didnt know whether we were entitled to any help either but were pleasantly surprised.
NRMA Staff I have spoken to have been exceptionally kind and helpful.
We dont have any insurances with them, just the Roadside assist package.
Investigated bundling all our insurances with them before we left
home, for convenience, and found it quite a lot more expensive.
Not sure what would have happened had we broken down on the roadside interstate and hope we dont find out!
Cheers
Heather G
FollowupID:
636621