info on new zealand

Submitted: Monday, Jul 13, 2009 at 21:17
ThreadID: 70650 Views:4093 Replies:11 FollowUps:19
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hi all this might be out of place but here goes . has any one been to new zealand and hired a camper van ? was it a good experience and good company ? what are the pit falls and thingsto watch out for when hireing a camper van ? thanks
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Reply By: TWCAmpbell - Monday, Jul 13, 2009 at 21:37

Monday, Jul 13, 2009 at 21:37
Hi Zacc,

We rented one for a week in February 2007. Apollo were by far the best in terms of price. We also got upgraded from a 4 berth (for me and the wife plus 2 kids under 3) to a 6 berth. The space was nice but the driving wasn't as good.

We didn't have any problems except the water pressure in the shower was very low (we could hose the kids down but that was it). They're a great way to get around in comfort, particularly when you go places you can't take your own rig.

NZ is pretty well setup for campervans with plently of holiday parks if you want full facilities or you are allowed to pull over pretty much wherever you like, which worked great for us.

Cheers,

Tristan
AnswerID: 374404

Follow Up By: zacc - Monday, Jul 13, 2009 at 21:48

Monday, Jul 13, 2009 at 21:48
wow fast reply thanks for that . you mentioned driving was not as good why ? also can they be driven on a standard car licence? cheers
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Follow Up By: TWCAmpbell - Tuesday, Jul 14, 2009 at 10:52

Tuesday, Jul 14, 2009 at 10:52
They are fine on a standard car license.

The twisty, steep roads in NZ were very slow to drive, particularly along the west coast and through the passes. Was OK but a smaller campervan would have been better. Plus parking a 6-berth monstrosity was just plain annoying!
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FollowupID: 641684

Reply By: Member - Tony V (NSW) - Monday, Jul 13, 2009 at 22:31

Monday, Jul 13, 2009 at 22:31
We did the Apollo thing a few years back, 6 berth, me the missus and 3 kids.

Vans are great (we flew to Auckland) did the North island, some great caravan parks, take out one of the park passes that gives you cheap van parks. Most places including shopping centres have parking for campers.
Intend to do it again soon.
AnswerID: 374418

Reply By: Mark S (cns) - Monday, Jul 13, 2009 at 23:58

Monday, Jul 13, 2009 at 23:58
Hi
See Thread 70381 for my replies on camper van insurance tips.
Compare the inclusions, as this can make a big difference.

I haven't done the campervan thing yet, but will be doing this in late aug/early sept in the nth island (I'm from there, and know which companies have been there the longest...)
I did a lot of research and came up with pacific horizon as offering the best deal on a 4 berth at the moment, and am guaranteed one less than 18mnth old for an extra $12nz a day. For 12 days, works out at $86au per day.

cheers
Mark
AnswerID: 374430

Reply By: warfer69 - Tuesday, Jul 14, 2009 at 01:56

Tuesday, Jul 14, 2009 at 01:56
The South Island in my opinion is the most scenic..Just be aware if you leave it till Winterish you have black ice and some roads get closed down or iced in if your unlucky like me lol..The seasons are basically the same as Victoria

There river systems are something special North & South...


Kia ora
AnswerID: 374435

Reply By: Zebra400 - Tuesday, Jul 14, 2009 at 05:23

Tuesday, Jul 14, 2009 at 05:23
Pit falls are the cancellation fees. We booked a trip back in February with Motorhome Bookers. They were very helpful as they are a broker dealing with many different hire companies.

I had an accident which meant we had to cancel our holiday. Jet Star refunded our whole air fares due ti the accident. However, Motorhome Bookers kept 80% of our motorhome hire. When I rang the hire company directly in NZ, the informed me that if we booked directly with them our cancellation fee would have only been 20%.

So Motorhome Bookers have pocketed 60% of our hire costs for their own pockets. They refuse to pay any more back. So when we finally travel to NZ we wont be using Motorhome Bookers.

So, use their sites to see what is available, but you might want to ring the hire company direct to get the best deal.
AnswerID: 374437

Reply By: Member - Greg T (ACT) - Tuesday, Jul 14, 2009 at 07:31

Tuesday, Jul 14, 2009 at 07:31
Hi Zacc,
my wife and I hired a 6 berth campervan in NZ 2 years ago (seems it was yesterday).
we had a ball, went for 2 weeks on the south Island.
the only pitt fall we had was finding a spot to stop to rest. we didnt want to go into caravan places the whole time, as their prices are crazy. we spend $50 a night in one place.
the prices vary from $25 a night to $50.
would we do it again. yes

what would we do next time? plan where we are going to stop, there are places for free camp and research would only show those spots up.

if you are going on the south island to Christchurch, go past Christchurch about 5km and on the lake , to the left, you will see a track that leads to a camp spot on the lake, with full views of the whole mountain range, Christchurch. sit back and take it all in.

we swore views were printed from a post card on the windows.

and by the by, diesel is dirt cheap.
AnswerID: 374443

Follow Up By: Member - Andrew (QLD) - Tuesday, Jul 14, 2009 at 07:51

Tuesday, Jul 14, 2009 at 07:51
Add the Diesel Tax Recovery fee and it is not that cheap.

Andrew
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Follow Up By: Mark S (cns) - Tuesday, Jul 14, 2009 at 08:36

Tuesday, Jul 14, 2009 at 08:36
Andrew
This can vary from company to company.
The company I'm going with next month pay the diesel tax recovery fee, so diesel is actually cheap. (Pacific Horizon - largest & original hire firm, not a backpacker cheapie) Apollo, Maui, Britz etc do not. (No afilliation etc....)
They also refund any gas we use, which is good as it's not only the cooker, but also heating (gas heating essential if parking up somewhere for the night in winter without power....)

Greg, good point re the van parks & prices. Will pay to find out about free camp areas.

cheers
Mark
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Follow Up By: Member - Andrew (QLD) - Tuesday, Jul 14, 2009 at 11:17

Tuesday, Jul 14, 2009 at 11:17
Yes, i should have said that...thanks Mark. Not all are what they appear...it's good to see PH seems like one of the better ones. :)

Andrew
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Follow Up By: Member - Greg T (ACT) - Tuesday, Jul 14, 2009 at 17:18

Tuesday, Jul 14, 2009 at 17:18
we went with Pacific Horizon, very well run.
great van as well, didnt miss a beat,
ill give you another tip. dont go over 100km. cruise around on the highway at 90km.
i went through diesel at a great rate of knotts until i realised that my speed had all to do with it.
you dont realise how much better is is at 90km, you see more, spend less, and a lot more comfortable. the exhaust brakes got a good work out all the time. just love the sound of exhaust brakes. had to get my play in.
we optioned the van up with a BBQ, but never used it.
and it was cheaper to go to a camping store and buying a copule of cheap chairs than hiring the ones they have.
another item to consider, even though the vans g/box has syncros. changing up hills and down hills, you will need to double clutch, other wise you will leave the g/box in the middle of the road. i learnt that pretty quickly as well.
you will have a blast.
the wife and i are going back there after we do the simpson, but to do the north island this time.
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Reply By: Member - Andrew (QLD) - Tuesday, Jul 14, 2009 at 07:32

Tuesday, Jul 14, 2009 at 07:32
The one thing to be aware of with some "major" players in the vehicle hire industry in NZ is that they may be based in Australia and the NZ office do not want to deal with all situations. In that i mean that we have had trouble after securing a vehicle online and arriving in NZ to find that the hire length has changed. They do not want to change it even though they had added a couple extra days hire on for no reason.

"Pay it all now or don't get the vehicle" was their demand, so we were stuffed. Had to chase up the money back after returning home and even then it was long and drawnout.

Another big catch for diesel vehicles is the "Diesel Tax Recovery fee". This can add up quickly and can ruin your budget. Allow for this fee if needed.

Andrew
AnswerID: 374444

Follow Up By: Mark S (cns) - Tuesday, Jul 14, 2009 at 08:53

Tuesday, Jul 14, 2009 at 08:53
Good point Andrew.
I dealt with a wholly NZ firm (mentioned above)
Booked thru their own website, as that was the only way to get 2 free days.
That being said - I haven't actually hired a van yet, but hopefully will have good news to report back on in Sept!
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Reply By: Member - Kiwi Kia - Tuesday, Jul 14, 2009 at 10:09

Tuesday, Jul 14, 2009 at 10:09
Hi zacc,

I am resident in New Zealand
Let me know what you are interested in and what time of the year you wish to travel and I can let you have heaps of info. As already mentioned above I would recommend most if not all of your time is spent in the South Island.
nzrees@yahoo.com

KK
AnswerID: 374461

Follow Up By: zacc - Tuesday, Jul 14, 2009 at 14:19

Tuesday, Jul 14, 2009 at 14:19
thanks for that we are going to be in the south island from the 4th september to the 18th september, any info would be appreciated.
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FollowupID: 641716

Follow Up By: Member - Kiwi Kia - Tuesday, Jul 14, 2009 at 15:21

Tuesday, Jul 14, 2009 at 15:21
Zacc, Spring time should be a nice time of the year still plenty of snow on the alps but be aware that it can still be rather cool at times and you may also find out how a 'rain forest' get's it's name. Drop me an email at;

nzrees@yahoo.com

I will send you some possible trip logs. I guess you will be starting and finnishing at Christchurch.

KK
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Follow Up By: Member - Greg T (ACT) - Tuesday, Jul 14, 2009 at 17:19

Tuesday, Jul 14, 2009 at 17:19
we went in september and it was bloody cold. use the heater to your full advantage. and fill up your gas bottle every 4 days
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Follow Up By: Bunny - Tuesday, Jul 14, 2009 at 19:34

Tuesday, Jul 14, 2009 at 19:34
One aspect which we found quite different over in NZ compared with camping/caravaning here in Australia was because it was so cold, there was little opportunity to be outdoors in the evenings, i.e. happy hour, meeting with others in the camping area. We found it quite lonely just because it was too cold to be outdoors.

Also we thought in retrospect that a larger campervan (we had the basic two berth) would have made things a little more comfortable. We tended to have to move suitcases etc. every time we wanted to sit down etc.

Nevertheless, we had a great time. Hope you have the same.

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FollowupID: 641764

Follow Up By: Member - Graham H (QLD) - Tuesday, Jul 14, 2009 at 20:43

Tuesday, Jul 14, 2009 at 20:43
Hi
I am a Kiwi from Dunedin and have spent 5 years working in Milford Sound and

.4 years at Wanaka so can also give you some tips on places to go.
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Reply By: zacc - Tuesday, Jul 14, 2009 at 14:21

Tuesday, Jul 14, 2009 at 14:21
what is the diesel tax recovery thing ? can some one please explain? cheers
AnswerID: 374498

Follow Up By: timglobal - Wednesday, Jul 15, 2009 at 00:39

Wednesday, Jul 15, 2009 at 00:39
From New Zealand Frontiers Motorhomes Website:
Some rental motorhome operators in New Zealand charge a ‘Diesel Recovery Tax’ This is actually a misrepresentation of another tax called the Road User Charge (RUC). All taxes on diesel fuel are paid at the pump, at the time of purchasing the diesel and anyone claiming to charge you additional diesel taxes is doing so dishonestly. New Zealand Frontiers is not charged a 'Diesel Recovery Tax' by the government or any other authority - because there is no such tax.

It is common to receive conflicting advice from rental vehicle operators in New Zealand on the subject of 'Diesel Recovery Tax' and the collection of this additional fee by many companies upon vehicle return is a source of frequent disatisfaction among visitors to New Zealand. You will certainly find no such tax listed on the website of the New Zealand Inland Revenue Department.

Tax applied to diesel sales in New Zealand is considerably less than the government's taxation of petrol. This results in the pump price of diesel being significantly cheaper than petrol in New Zealand. Naturally some of the tax collected from fuel sales is used to pay for roads. Because diesel powered vehicles contribute proportionately less towards road construction and maintenance through fuel tax, their contribution is collected additionally through RUC's. The Road User Charge is levied not only on all diesel vehicles, but also on heavy petrol vehicles and even on vehicles with no engine such as heavy trailers. It is not a diesel recovery tax or any other type of fuel tax and is charged differently for each vehicle, according to the vehicle's impact on the road. Some companies pass this operating expense on to clients as a false 'Diesel Recovery Tax'. New Zealand Frontiers (and many other rental vehicle operators) do not impose extra charges on clients to recover this expense, just as we would not add on separate charges for any other business expense such as tyre wear or safety inspections.

You can be assured that, with New Zealand Frontiers, the daily rental rate covers all your use of the vehicle (subject to any additional expenses you choose such as the zero excess insurance plan or the cost of recovering your vehicle if you leave it elsewhere from Auckland) Caution is advised towards other companies charging extra fees for the same service. And any company charging you a diesel recovery tax will not be passing it on to the government – because there is no such tax to pay.

I don't know this mob, but they provided an apparently honest and transparent explanation first in Google ;)
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Follow Up By: Member - Graham H (QLD) - Wednesday, Jul 15, 2009 at 12:56

Wednesday, Jul 15, 2009 at 12:56
The first paragraph is incorrect saying that aALLtaxes are collected at the pump.

RUC which is a tax under another name has to be prebought in usually multiples of 1000km and woe betide anyone caught with an expired certificate.

The fiines when I left in 2002 were the cost of the update plus double for the fine.

Diesel has always been cheaper at the pump because of this but when you add RUC on its not a lot cheaper than here.
It is charged on the max loaded weight of the vehicle in graduated steps.
Eg 2 tonne is about the least you can have as most cars loaded are over 1 tonne.
So a Toyota Corona diesel may pay 4c per km whereas a B double of 44t may pay $1 km.

Therefore if you hire a diesel motorhome and it has say 5000km of RUC already paid by the company and you do 4000k I would think they would be entitled to recover the cost.
UNLESS its built into the hire charge, but as your travel distance is an unknown it would be hard to do.

Here you buy your diesel and at full price YOU pay all the taxes or whatever they call them.

Why should the company pay the RUC on fuel which you bought ccheap by not paying them

Hope that clears it up.

I got caught 1000k over once and luckily the cop was in a good mood.


Not actual figures but just to show the diff




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FollowupID: 641851

Follow Up By: Member - Kiwi Kia - Wednesday, Jul 15, 2009 at 14:04

Wednesday, Jul 15, 2009 at 14:04
In New Zealand, diesel is just below NZ $1 per litre today. That's around 80 cents Australian per litre.

RUC (Road User Charge) is NZ $32.07 per 1,000 km for a vehicle up to 2 tonne. Or, just add NZ 3.2 cents per km to your pump cost of NZ$0.98 cents per lt.

ANY vehicle over a maufacturers gross weight of 3.5 tonnes OR using a fuel that is not taxed at the pump has to pay RUC.

Heavy vehicles do the most damage to roads so the Road User Charge (not a fuel tax) is on a sliding scale - the heavier you are the greater the RUC / km.

Why is it not paid at the pump ? Because if you do any km 'off road' you can claim back the Road User Charge. Farms, earth moving contractors etc. can buy their bulk fuel (for machinary or heating etc.) with out having to pay the road user charge. Vehicles that run part time off road have to carry a log book and record hubometer (small odometer attached to the vehicle hub) readings when they start and finish off road driving if they wish to claim back their RUC for all 'off road' km.

At 10 km per litre, my estimate in $AU for running a 2 tonne vehicle on diesel in NZ today would be about 12.6 cents (AU) per km

The above charges should be built into any hire km charges and not paid as an extra.
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FollowupID: 641855

Follow Up By: Member - Graham H (QLD) - Wednesday, Jul 15, 2009 at 14:25

Wednesday, Jul 15, 2009 at 14:25
Thats what I said but not quite so elequontly

I forgot about the offroad bit.

The point I didnt make very well was how do they build an unknown figure into the hire charge.
EG one person does 8,000km
Another does only 2,000km

How do you equate that in a hire charge.
Is much fairer to take the hubometer mileage and charge the RUC on the km driven.
I wouldnt like to be no2 as above and pay the same as no1

Just my thoughts.


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FollowupID: 641856

Follow Up By: timglobal - Wednesday, Jul 15, 2009 at 14:35

Wednesday, Jul 15, 2009 at 14:35
There are plenty of assumptions made in any business model. This is a pretty simple one.

Tyres and depreciation are also intrinsically linked to mileage, but aren't split out.

I could drone on about the cost model options, but it's frankly boring and off-topic.

It's a business decision as to if / how they charge for this and a consumer's choice as to who they purchase from based on their charging structure.

Many customers like a "no surprises" all-inclusive cost. Many others like to have the flexibility for their needs. Customer chooses.
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FollowupID: 641857

Reply By: Member - Phillip Graeme S (VIC - Tuesday, Jul 14, 2009 at 20:52

Tuesday, Jul 14, 2009 at 20:52
We did a trip about 5 years ago, booked locally through a large motor home company and paid a deposit ($5,000 from memory) by credit card. Trip went very well.

We had a very early flight out of Auckland, and left the camper as directed by the rental company at the motel and the keys at the reception. A week after we got home my wife noticed the deposit had not been credited to our card.

I rang the hire company and was told"the deposit would not be returned until the damage to the camper was quoted for and repaired" ???

This was the first we had heard of it, asked for photos which they sent, we asked again for photos showing the number plate of the van which they also sent. Damage was evident but we did not do it or it was another van and we were being conned.

To cut to the chase I told them that they should read the fine print on there own contract that says that if you have an accident you must advise the company within 24 hrs and also if they find damage the same applies they must advise the renter.

Turns out the head office is in Melbourne, got messy with calls to the Motor Home Association of New Zealand.

I have evidence that this has happened before,any reply's would be interesting.

Clearly a con.

AnswerID: 374556

Follow Up By: timglobal - Wednesday, Jul 15, 2009 at 00:45

Wednesday, Jul 15, 2009 at 00:45
I have a delightful and expansive collection of 360 degree photos of rental cars I've had to blind-drop and taken GPS and time-stamped images, which if a new vendor (to me) are sent by email to them as soon as reasonably practical (sometimes minutes after dropping it) If there's damage at pick-up, I also take a pic of that too, in case their memory fails them.

Whilst somewhat tiresome and tedious, this should make for a simpler conversation if (never in my case) you are alleged to have damaged the car.

Cheers.
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FollowupID: 641797

Follow Up By: howie - Wednesday, Jul 15, 2009 at 12:30

Wednesday, Jul 15, 2009 at 12:30
apart from spending a good 10-15 mins going over any hire vehicle before using, i also take photos of any damage, however minor. digital cameras-take as many photos as you want!
fill in their damage sheet and get a copy.
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FollowupID: 641845

Reply By: howie - Wednesday, Jul 15, 2009 at 13:30

Wednesday, Jul 15, 2009 at 13:30
you don't say what size you are after, however, we hired a 2-berth thing this year with 'shower & toilet' and found it much too small.
toilet was porta-potti in a small cupboard called a shower.(didn't use either)
when bed set up there is no room to move at all.
only spent about 4 nights in it out of 20.
next time (and there will be a next time) we are going to do a combination of hire cars/motels and use the rail system. (overlander & alpine)
didn't need a car in queenstown for 2 days we were there.
did all camper booking over the internet.
big firms will REMOVE as much as $7500 from your account and return it if there is no damage.(most travel ins only cover up to $4000)
booked early, decent price, small excess and deposit which was covered by travel insurance.(ins about $250 but covered everything inc flights, damage etc)
this hire company didn't charge for picking up in auckland & drop in christchurch as it had depots in each.(some charge over $200)
watch price they charge for ferry crossing, much cheaper to get your own.
camp sites are top class.
seen a 'split hire' offer recently, van in north/train/van in south.
get a brochure from the local travel company.
finally, it doesn't look big on a map, but allow plenty of time to enjoy it.


AnswerID: 374624

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